U Account Reviews 5,339

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Ok so why don't I use NFC on my phone? Actually, if you do online banking on your phones, do you have anti-hacking protection installed? Having a U Account which I top-up £100 every week from my (pro... See more

Rated 5 out of 5 stars

U account gives me facilities to use it as a bank account. It's similar working like a bank. Although it's not a bank but I can do everything with u account which a bank normally provide for custome... See more

Company replied

Rated 1 out of 5 stars

2020 April block my account 2318£ I write 100 email and message . Uaccount change service and my money lost or somebody take I wait 2 year my money I have all evidence every message and I have... See more

Rated 5 out of 5 stars

U account has been a life saver, very easy to use app and helps to save money. I have been using U account since 2018 till date and I have never regretted doing so as I use the account for almost all... See more

Company replied

Company details

  1. Bank
  2. Non-Bank Financial Service

Written by the company

The U Account puts budgeting, avoiding overdrafts and digital service over hidden charges, penalty fees and hold music. With direct debits and a contactless Mastercard® Card, the U Account does everything you'd expect from your bank, but in a way that puts YOU first.


Contact info

3.8

Great

TrustScore 4 out of 5

5K reviews

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Rated 5 out of 5 stars

As reliable as cash but so much safer and super convenient!

Ok so why don't I use NFC on my phone? Actually, if you do online banking on your phones, do you have anti-hacking protection installed? Having a U Account which I top-up £100 every week from my (protected) laptop is a super easy compromise. I carry around a U Account bank card but actually, that still works well in my purse.

August 30, 2021
Unprompted review
Rated 2 out of 5 stars

Unfortunately the website has gone…

Unfortunately the website has gone downhill. Many parts of the site don’t work. The card section had an error message saying “try again” 6 months ago. I still have that today so closed my account.

August 30, 2021
Unprompted review
Rated 5 out of 5 stars

Top value banking

This is a great platform for those who just want an inexpensive way of banking, alary in bills out. Transfers are immediate, just missing European transfers, but for UK perfect. Love the white card.

August 30, 2021
Unprompted review
Rated 2 out of 5 stars

No place in the market for this account

The account is basic which is good but it is impossible to keep track of how much you are spending as the running total is always incorrect. I have contacted them repeatedly to be told to ignore that and just use the large amount showing how much is left in the account.

It is so easy to open a Monzo account or something similar with no charges that I see no place in the market for an account that charges to transfer and to take cash out at a cash point.

August 30, 2021
Unprompted review
Rated 5 out of 5 stars

Uaccount recommended.

I find my Uaccount very useful. I use it for purchases online and only have enough funds for that particular purchase. This is safer as my account that receives pay cannot be tampered with. There are lots of scams out there. I recommend Uaccount to anyone for this purpose. I also find it useful to have money paid in from online accounts such as casinos. It does take 3 days to come in though. Highly recommended also is the almost instant cash transfers. At 99p it’s not to expensive but very convenient. I have never been let down by my Uaccount to date. Regards Andrew.

August 30, 2021
Unprompted review
Rated 5 out of 5 stars

Most Helpful

The support staff relate in a first names terms basis & are efficient, friendly & compassionate to their customers requirements.

August 30, 2021
Unprompted review
Rated 5 out of 5 stars

A bank account for anyone

I have had an account this these people for a a couple of years. Honestly I like them a lot. Although the app interface could be improved it doesn't take away from the service they give and the improvements they have already made

August 30, 2021
Unprompted review
Rated 5 out of 5 stars

Dear sirs I have had a u account for…

Dear sirs I have had a u account for many years now and They have been great to bank my money with and every time I have had a problem or needed advice they have been quick to answer and have been very helpful and reassuring. They have been great and tick all the boxes.
Thanks to you all
Kind regards
Andrea

August 30, 2021
Unprompted review

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