Ok so why don't I use NFC on my phone? Actually, if you do online banking on your phones, do you have anti-hacking protection installed? Having a U Account which I top-up £100 every week from my (pro... See more
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See what reviewers are saying
U account gives me facilities to use it as a bank account. It's similar working like a bank. Although it's not a bank but I can do everything with u account which a bank normally provide for custome... See more
Company replied
2020 April block my account 2318£ I write 100 email and message . Uaccount change service and my money lost or somebody take I wait 2 year my money I have all evidence every message and I have... See more
U account has been a life saver, very easy to use app and helps to save money. I have been using U account since 2018 till date and I have never regretted doing so as I use the account for almost all... See more
Company replied
Company details
Written by the company
The U Account puts budgeting, avoiding overdrafts and digital service over hidden charges, penalty fees and hold music. With direct debits and a contactless Mastercard® Card, the U Account does everything you'd expect from your bank, but in a way that puts YOU first.
Contact info
Building 1, The Phoenix Centre, 1 Colliers Way, NG8 6AT, Nottingham, United Kingdom
- info@uaccount.uk
- uaccount.uk
I use this account regularly it's easy…
I use this account regularly it's easy to upload from a bank account and shops, low fees and great customer service. Use this card without any worries. I can highly recommend it.
July 9, 2021
Unprompted review
Reply from U Account
What a great review, thanks so much. It's good to know you're happy with your account.
Easy to use prepaid card
Straight forward easy to use website. Money transfers almost instantly added to your account.
July 9, 2021
Unprompted review
Reply from U Account
Thanks for your review Tracey!
Rarely had any issues with them & very…
Rarely had any issues with them & very happy with this bank since having an account.
July 9, 2021
Unprompted review
Reply from U Account
That's great to hear! Thanks so much for your review.
Very good service easy to manage your…
Very good service easy to manage your account
July 9, 2021
Unprompted review
Reply from U Account
Glad to hear you're happy with your account Donna.
excellent serivice, full confidence in them
I have been using UAccount for over 4 years now and have found them to be very reliable. Even the time there was an issue with the previous provider that they use they were quick to resolve it and I have full confidence that the funds I have with them is very safe.
July 9, 2021
Unprompted review
Reply from U Account
We're so happy to have had you as a customer for all these years. Thank you for your review.
Great service haven't had an issues
Great service haven't had an issues, and any queries they are always answered quickly
July 9, 2021
Unprompted review
Reply from U Account
This is great to hear Lucy, thanks for your review.
Using the U account app.
Having used the u account app for the first half of this year I can honestly say it is a breeze.
Monitoring, transfering and staying in control of my account has been very easy.
Any queries that I've raised have been resolved and responsed in an efficient and timely fashion.
Thanks guys,
Keep up the good work.
R Taubman,
London.
July 9, 2021
Unprompted review
Reply from U Account
What a great review! We're glad to hear that the account is working so well for you.
It's very simple to use just go to a…
It's very simple to use just go to a PayPal and top up what you need on to your card , you know your safe I only put on the amount I need
July 9, 2021
Unprompted review
Reply from U Account
Thanks for your review Liam.
Easy and straightforward
I love my U account so easy to use, I know exactly where I am with money with the handy APP and the best thing is it has helped me improve my finances and credit score
July 9, 2021
Unprompted review
Reply from U Account
This is great to hear! We're glad that your U Account makes managing your money that little bit easier.
Great account to use and fair charges I…
Great account to use and fair charges I cant fault it
July 9, 2021
Unprompted review
Reply from U Account
Thanks so much for your review. It's so good to hear that you're happy with the account.
Excellent service
Excellent service, easy to apply and get an account, who need a traditional bank when U account does exactly what it says on the tin
July 9, 2021
Unprompted review
Reply from U Account
What a brilliant review, Mike. Thanks for taking the time to write it!
Account to cherish
A trusted system of managing your day to day transactions
July 9, 2021
Unprompted review
Reply from U Account
Thank you so much for your review!
Good bank just a pain if you have a…
Good bank just a pain if you have a simple issue as takes 24hrs for customer services to reply via inbox not direct live chat contact or call centre
July 9, 2021
Unprompted review
Reply from U Account
Thanks for your review Ricky. We are looking at additional customer service channels that will speed things up for our customers.
With this account you are unable to pay…
With this account you are unable to pay in by BACS and no option for banking a cheque.Then they charge you £1 per transaction.
July 9, 2021
Unprompted review
Reply from U Account
You can receive BACS payments into your U Account. Unfortunately, as a digital only service, we don't have the facility to deposit cheques. It is free to use your U Account card in shops and online, however, there are fees associated with cash machine withdrawals and Direct Debits if you are on our pay as you go plan.
U account has been a life saver
U account has been a life saver, very easy to use app and helps to save money. I have been using U account since 2018 till date and I have never regretted doing so as I use the account for almost all my day to day activities. I recommend U account for anyone who needs a spare bank account without stress, your money is safe..
July 9, 2021
Unprompted review
Reply from U Account
What an amazing review Veronica. It makes me so happy to read that the account is working so well for you.
Brilliant service
July 9, 2021
Unprompted review
Reply from U Account
Thank you so much for your review.
Efficient
Efficient, secure, straightforward. Nothing else needs to be said.
July 9, 2021
Unprompted review
Reply from U Account
What a great review. Thanks so much Andrew.
The new app is really easy to use
The new app is really easy to use, not had any issues. I can put money away in a savings account going from my main account automatically which is really helpful.
July 9, 2021
Unprompted review
Reply from U Account
That's great to hear Angela. So happy to hear you're finding the account helpful.
Extremely Happy
U Account is an amazing solution for a pre-paid account and it is extremely easy to manage your finances using the app and website! I am very pleased with the services they provide, with the customer support and with the overall experience!
July 9, 2021
Unprompted review
Reply from U Account
What a great review! Thanks for taking the time to write it. This is exactly the service we want to provide for our customers!
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