UENI Reviews 8,543

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,645 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially regarding website design and setup. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with customer service, mentioning that their guarantee was misleading or that the process to communicate via email for website changes was clunky and inefficient. A few people also reported problems with domain transfers and losing emails.

What people talk about most

Website

Consumers find the website creation process to be a positive experience. Many reviewers praise the... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting their helpfulness and professionalism.... See more

Service

Customers had positive experiences with service. Many reviewers found the service simple, comprehensive, and... See more

User experience

Reviewers consistently report positive feedback about user experience. Customers highlight that the platform... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a experience Using UENI made website design simple and stress-free. It’s fast to set up, mobile-friendly, and professional without needing tech skills. Everything is structured to help your busin... See more

Company replied

Rated 5 out of 5 stars

My experience so far has been above anything I could have imagined. Elizabeth and her team really went above and beyond to take my ideas and incorporate them into the site. The initial presentation by... See more

Company replied

Rated 5 out of 5 stars

The process so far has been exceptional. The website is much more detailed than I expected. The writeups and descriptions are informative and contain everything we want to convey to potential custom... See more

Company replied

Rated 5 out of 5 stars

UENI has been providing exceptional service from the moment I purchased the website development service. Everyone I have encountered thus far, has been extremely present and ready to help me. Thr... See more

Company replied


Company details

  1. Website Designer
  2. Business to Business Service
  3. Software Company

About UENI

Written by the company


Generate more sales, bookings, and leads with a powerful website that reflects the best of your brand.

UENI gives small businesses and independent professionals a chance to reach a broader audience and increase sales by building their new website for them without the need to settle for expensive agencies or complicated DIY web design builders. 

For a small monthly fee we deliver:

  • Professional website done in one week
  • Integrated online store and booking system
  • Custom domain & email
  • Easy-to-use website editor
  • 1:1 Zoom launch call and ongoing support on live chat 


Learn more



About us 

UENI is a tech company founded in 2014 with the goal to fill the gap for millions of local service businesses that are not yet online.

Our mission is to give small service-sector businesses access to the customer base now captured by larger businesses who have the time, knowledge, and resources to attract customers online.

We provide a quick, easy, low-cost solution to help small businesses create a strong online presence. 

Each website is optimized to be clean, load fast, and rank high in search engine results.

Every month we create thousands of websites for small businesses in the US and Europe, and we are just getting started! 


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love it this the best thing since…

I love it this the best thing since pants with pockets

April 30, 2026
UENI logo

Reply from UENI

Hi there!

Thank you so much for taking the time to leave us a review and providing feedback. We really appreciate you being part of UENI. In case you need help with your website, please, don't hesitate to reach out!

All the best,
The UENI team.

Rated 5 out of 5 stars

My onboarding experience was truly…

My onboarding experience was truly excellent. She took her time walking me through every part of the website, carefully explaining each tab and feature in a way that was clear and easy to understand. The website itself was beautifully created and flowed seamlessly.

What stood out most was how patient and attentive she was. I had a lot of questions, and she answered each one thoroughly without ever making me feel rushed. She also walked me through the different plan options in a very thoughtful way—there was no pressure at all. Instead, she focused on helping me choose the plan that best fits my current stage of business growth.

I really appreciated how she took the time to understand not just my business needs, but also where I’m at in my life right now. That made the guidance feel personalized and intentional. She was kind, spoke clearly, and created a very comfortable and supportive experience overall.

I left the meeting feeling confident, understood, and excited about moving forward.
I cant wait for our next meeting!

April 30, 2026
UENI logo

Reply from UENI

Hi Sara!

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

All the best,
The UENI team.

Rated 5 out of 5 stars

Changing my payment method

I was able to complete changing my payment method in less than 10 minutes.

April 29, 2026
UENI logo

Reply from UENI

Hi Jarett!

Thank you so much for taking the time to leave us a review and providing feedback. We really appreciate you being part of UENI. In case you need help with your website, please, don't hesitate to reach out!

All the best,
The UENI team.

Rated 5 out of 5 stars

The website designer used my…

The website designer used my information, created beautiful pages, and during my launch call, Jorge was very knowledgeable, helpful, and accommodating. The customer service is excellent.

April 30, 2026
UENI logo

Reply from UENI

Hi Lorie!

Thank you so much for taking the time to leave us a review and providing feedback. We really appreciate you being part of UENI. In case you need help with your website, please, don't hesitate to reach out!

All the best,
The UENI team.

Rated 5 out of 5 stars

UENI has been providing exceptional…

UENI has been providing exceptional service from the moment I purchased the website development service. Everyone I have encountered thus far, has been extremely present and ready to help me. Through the UENI backend service, I was able to work with Sebastian to initiate the process to transfer my existing domain name to UENI. I spent an hour on a Zoom session with Victoria where she showed me how to submit a ticket for support.

I am so impressed that I intend to tell my friends about UENI.

Val P.
From Maryland

April 29, 2026
UENI logo

Reply from UENI

Hi Val!

Thank you so much for taking the time to leave us a review and providing feedback. We really appreciate you being part of UENI. In case you need help with your website, please, don't hesitate to reach out!

All the best,
The UENI team.

Rated 5 out of 5 stars

Great people

Great people. Very professional and helpful

April 29, 2026
UENI logo

Reply from UENI

Hi Francis!

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

All the best,
The UENI team.

Rated 5 out of 5 stars

Elizabeth is a rock star!

Elizabeth was super great at guiding me through all the tools and options available. She was a pleasure to work with!

April 29, 2026
UENI logo

Reply from UENI

Hi Cristian!

Thanks for taking the time to leave a review! We are glad to hear that you are happy with your website.

All the best,
The UENI team.

Rated 5 out of 5 stars

excellent customer service Oscar thank…

excellent customer service Oscar thank you

April 28, 2026
UENI logo

Reply from UENI

Hi there!

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

All the best,
The UENI team.

Rated 5 out of 5 stars

UENI responds quickly to my concerns.

I received an email stating it was from UENI regarding my website. I wasn't exactly sure if it was actually from UENI. I contacted UENI and was told it was a SPAM email. UENI's usual quick response gave me an opportunity to wait to hear from them first before I responded to the SPAM email.

April 25, 2026
UENI logo

Reply from UENI

Hi Norton!

Thanks for taking the time to leave a review! We are glad to hear that you are happy with your website.

All the best,
The UENI team.

Rated 5 out of 5 stars

Went above and beyond to show us…

Went above and beyond to show us examples

April 28, 2026
UENI logo

Reply from UENI

Hi Nicole!

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

All the best,
The UENI team.

Rated 5 out of 5 stars

Absolutely love working with UENI

Absolutely love working with UENI! As a complete beginner, I feel supported every step of the way. The platform is easy to use, and their customer support is truly outstanding—quick, helpful, and encouraging.

They make building a website feel simple. Highly recommend!

April 28, 2026
UENI logo

Reply from UENI

Hi Jana!

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

All the best,
The UENI team.

Rated 5 out of 5 stars

Beyond Impressive Customer Service

I would have to first say, the immediate attention and response I received. Secondly, Michael is outstanding in rendering excellent customer service. He assured me that a solution would take place to adequately address my concern. He exceeded my expectation by providing me with a courtesy credit to my account for being an loyal UENI member. I was not thinking about this at all. This truly made my day more than you know... His work ethic exemplifies star talent.

April 28, 2026
UENI logo

Reply from UENI

Hi Sean!

Thanks for taking the time to leave a review! We are glad to hear that you are happy with your website.

All the best,
The UENI team.

Rated 5 out of 5 stars

Your professionalism and dedication…

Your professionalism and dedication made the process smooth and stress-free.

Thank you very much for your excellent work.

April 28, 2026
UENI logo

Reply from UENI

Hi there!

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

All the best,
The UENI team.

Rated 5 out of 5 stars

My first meeting went as well and the website looks great; I just need to tweak some pictures and wording.

My first meeting went as well as the website looks. Up and running. A little longer then 7 days then when I first made the purchase, I'm very happy, good communication so far. Great service

April 28, 2026
UENI logo

Reply from UENI

Hi there!

Thanks for taking the time to leave a review! We are glad to hear that you are happy with your website.

Allt he best,
The UENI team.

Rated 5 out of 5 stars

Excited for my new site

Excellent information and was clear about what was available and how to make changes. The platform looks very user friendly.

April 28, 2026
UENI logo

Reply from UENI

Hi there!

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

All the best,
The UENI team.

Rated 5 out of 5 stars

Great Communication from the web…

Great Communication from the web developer. Great prices for all.
It’s always much Appreciated. Thank you.👍

Realtor,
Francisco M

April 20, 2026
UENI logo

Reply from UENI

Hi there!

Thanks for taking the time to leave a review! We are glad to hear that you are happy with your website.

Allt he best,
The UENI team.

Rated 5 out of 5 stars

Delighted with My New UENI Website

I’m very pleased with my experience with UENI. The website design is clean, sharp, and thoughtfully put together. Their onboarding call before going live was clear and on point, making the whole process effortless.

April 27, 2026
UENI logo

Reply from UENI

Hi there!

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

All the best,
The UENI team.

Rated 5 out of 5 stars

I’m an overwhelmed by the website

I’m an overwhelmed by the website. It’s everything that I had expected and much, much, more!!
Thank you.

April 28, 2026
UENI logo

Reply from UENI

Hi there!

Thanks for taking the time to leave a review! We are glad to hear that you are happy with your website.

Allt he best,
The UENI team.

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