UK-Repairs.com Reviews 170

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Emailed this company and got a return phone call almost immediately, and arranged a date and time to suit me. Ali arrived promptly and replaced the broken screen on my Microsoft surface pro 5 for... See more

Rated 5 out of 5 stars

Spoke to Ali at UK- Repairs.com about a surface pro cracked screen replacement. Drove to Harrow, while we waited 30min or so Ali replaced the screen with a new genuine Microsoft Surface screen providi... See more

Rated 1 out of 5 stars

I don't usually feel compelled to complain, in fact this is my first online review. Very, very disappointing level of service. Had a windows tablet with broken screen. Arranged for it to b... See more

Rated 2 out of 5 stars

Not impressed with the repairs I got, my surface laptop does not hold charge, I was specifically charged extra to fix this but it now looks like I have been deceived. I can't use my laptop for long... See more

Company replied

Company details

  1. Phone Repair Service
  2. Computer Repair Service
  3. Electrical Repair Shop

Written by the company

UK-Repairs was founded in 2014 by a team of dedicated electronics repair engineers. London's best repair centre for Phones, Laptops, iPads, PCs and more... Fast, cheap and reliable. Our highly skilled Technicians all have extensive experience repairing any type of mobile phones, so we can carry out all types of Phone repairs. We offer CALL OUT and MAIL IN Repairs. We come to you at a time and place that suits you, to repair your Phone in front of you in just 20 minutes. And every repair we do comes with our 1 year warranty.


Contact info

3.7

Average

TrustScore 3.5 out of 5

170 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

5* service

Tried, tested and trusted! Definite saviour. Have used twice and would use again.

April 10, 2018
Unprompted review
Rated 5 out of 5 stars

Surface Pro 4 fix

My son managed to drop hi surface and crack the screen. Rather than having to wipe it and send it off, they came to use a time convenient to us and fixed it at our house. Very quick, and effective service and cheaper than a Microsoft repair.
Definitely going to use them again when we doubtless break the next phone of PC.

March 26, 2018
Unprompted review
Rated 5 out of 5 stars

Sweet Service

Noor was amazing help, convenient and fast. Mobile repair I didn’t even have to move. Lovely guy too.

March 10, 2018
Unprompted review
Rated 5 out of 5 stars

A Great service

A Great service. Same day fix with a polite friendly engineer. Arrived on time and did a speedy fix. Great comunication 👍🏻

March 10, 2018
Unprompted review
Rated 5 out of 5 stars

Faultless and brilliant service

Absolutely fantastic service. I had a cracked screen and from the web enquiry to the guy having fixed my phone took maximum two hours. Very reasonably priced, phenomenal service Save me having to buy a new phone for a totally smashed screen

March 1, 2018
Unprompted review
Rated 5 out of 5 stars

Great Service

I had my iPhone 6s screen cracked inside - it was flickering and I couldn't use it although it seems to be working fine.
After a quick look on google I chose to chat with UK-Repairs - They were fast and helpful in answering my questions and I had a service booked for me for the same evening!
Ali came in was lovely and helpful. He had all what was needed (spare screens and proximity sensor that was (apparently) damaged too - all in his bag. He worked fast and explained everything he did - great service and my phone is back to normal in no time! - THANK YOU!!

February 14, 2018
Unprompted review
Rated 5 out of 5 stars

Recommended unreservedly...

Recommended to me by 2 work colleagues. Called, arranged visit to my workplace next day. Arrived, replaced cracked iPhone SE screen and took my old iPhone 6 in part-payment. 1 year warranty on the repair Polite, friendly, efficient and professional. His number saved to my lovely healthy phone. Recommended unreservedly...

February 10, 2018
Unprompted review
Rated 5 out of 5 stars

Great Service

Very quick service and great repair. I would recommend the service.

February 9, 2018
Unprompted review
Rated 3 out of 5 stars

Competent but flawed... (They asked for honesty!)

After the repair guy was 3 hours late for the repair call out (which was fine, I didn't mind waiting), he completed the repair on my Surface Pro 3 in about 30 minutes. Normally, you'd think "great!", right? Sure... But after the repair, there is now a small, but very noticeable gap along the top of the screen bezel where it no longer sits flush with the base, like it used to. The touchscreen and the screen both work acceptably, so I guess technically they completed the task I paid them to do, but I emailed them about the imperfect repair and they basically said, "don't worry, it's normal, no-one but Microsoft has the tools to fit the screens on flush, but at least your screen works, right?" Am I happy I've got a working Surface Pro 3? Absolutely... Do I think the job was done well? Let's just say that, if I ever need to replace the screen again, I'm going to be seriously considering doing the job myself first. Use this service at your own risk: they'll get the job done, but if you're a perfectionist you'll have to live with a couple of flaws on your device afterwards. And maybe you think I'm being petty, but ask yourself this; if you arranged to pay someone to replace the windshield of your car, which they do, but leave a small gap along the top edge, how would you feel about the repair? I mean, the windshield has clearly been replaced, right? It works and does the job it's supposed to, except now you can't help but look at that gap every time you get in your car. Would I use the service again? Sure, if I really had no other choices but I don't think it's worth the price tag when you could buy the part, do some research online and do the repair yourself, save around £100 in value, and do a similar quality job. But maybe that's just me...

January 3, 2018
Unprompted review
Rated 5 out of 5 stars

Huawei screen repair

Excellent service - came to my office in a day and all fixed in less than 30 min. Phone looks like new. Thanks.

April 12, 2017
Unprompted review
Rated 5 out of 5 stars

iphone 6s screen repair

Ali came out to me the same day as my request and repaired the phone quickly and efficiently for me . This is a fast and reliable service 😀

February 20, 2017
Unprompted review

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