VanceAI Technology Reviews 1,337

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the product and the overall user experience, finding the service to be excellent. Many found the tools to be awesome and helpful, especially for designers, and appreciated the ease of navigation and use. However, some customers were dissatisfied with the artificial intelligence features, noting that the photo enhancer sometimes made pictures worse or that batch processing didn't work. A few people also felt that the AI distorted faces or added weird artifacts, and that the landscape enhancement was weaker.

What people talk about most

Quality

Clients share positive opinions on quality, with many praising the tools for superb image rendering,... See more

Product

Customers had positive experiences with the product. Many reviewers found the tools amazing and helpful, with... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the platform's ease of... See more

Service

Reviewers highlight positive aspects of service. Consumers find the service to be a good and sufficient... See more

Artificial intelligence

Users describe ambiguous interactions with artificial intelligence. While some reviewers praise the AI for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Able to process and check photo before downloading and using points. Image enhancer is very good as you have manual adjustment of de-noise and sharpness. Sometimes it is better to just slightly improv... See more

Rated 5 out of 5 stars

Wow, The best I have found so far. I recommend to all users. Its incredible for the right purpose. Its Safe, Clean interface and Simple navigations. Kudos.👌 But I wish if minimum is bonus is there... See more

Rated 5 out of 5 stars

Massive win, and for everybody that understands the W shortcut for W which is a short for win, YES! Some errors here and there, but for the convenience of an affordable online image enhance AI service... See more

Rated 5 out of 5 stars

Is the first AI where you don't need AI to understand how it works. Doesn't suck free credits . Let you try different settings before the download. Very happy!


Company details

  1. Internet Service Provider

Written by the company

Vanceai Technology offers a wide variety of AI-powered tools that allow you to automatically process images anytime, anywhere. We develop intuitive and powerful cloud-based & desktop solutions driven by advanced AI technology.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Nice to use - zoom and accept image before purchase

Able to process and check photo before downloading and using points. Image enhancer is very good as you have manual adjustment of de-noise and sharpness. Sometimes it is better to just slightly improve an image and not run too much AI. Depends on the photo original. Rewarding to keep trying different settings and not be charged until the final download.

June 9, 2025
Unprompted review
Rated 1 out of 5 stars

Not ready for prime time / Won't refund

PROS:
- Decent image scaling.
- Great noise reduction.
- Nice image filters.

CONS:
- Their software doesn't do a good job fixing or enhancing faces. I tried numerous pictures of varying sizes and qualities and absolutely all of them ended up looking like other people.
- Almost every single time it would create objects out of picture imperfections such as dust and scratches.
- Image processing is VERY slow. I downloaded the desktop app, because according to the instructions on their website it performed much faster, however when I tried to use my credits, it wouldn't allow me to use them. I had to pay separately.
- When I contacted them about these issues, they blatantly responded with a no and included a screenshot highlighting a policy that indicated they were in no obligation to provide refunds if the user "didn't use the product" or "didn't read the instructions". I was baffled. Several back-and-forth and nothing. Ironically, on the other hand they said that they were committed to improve the software so that I would not be inconvenienced in the future. However, beware, these people are not customer centric and will NOT return your money no matter what.
- If their AI features suck, then I'm back on square one with my current non-AI tools which work perfectly for the rest of the things this software is ok at.
- Their suite of software is also unnecessarily complex. They should've included everything in a single piece of software rather than trying to bleed out every penny possible from customers. This of course makes for a dilute and expensive solution.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

great tool

great tool, worth the money, delivers very good results, easy to use, could get a bit slow in rush hours, wish i could save/load finetune settings.

May 12, 2025
Unprompted review
Rated 1 out of 5 stars

Chinese Scam

Chinese Scam. This is a Chinese company, which won't honor the refund policy. I tried the product and the results were terrible. I even sent my before/after photos to the customer service. After I got this trouble, I also so many reviews had the same issue. I paid by paypal and finally got my money back from Paypal.

April 19, 2025
Unprompted review
Rated 5 out of 5 stars

A trade-off in upscaling

A trade-off in upscaling

By using AI to upscale AI generated pictures to make them available for sale as posters and prints i have found that being able to choose and modify as many parameters as there is available is the best method although it relies heavily in tedious "open-source spaghetti".

Artistic forms of Upscaling are popular because they simplify the task but fail to achieve a format free from the niche mold of what is known as AI Art.

With VanceAI it is possible to have a simple yet flexible method to achieve a photographic feeling good for the texture of printed paper like no other upscaling service has made available so far.

April 9, 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer service!

Poor customer service!
Be prepared not to get your money back when requesting a refund. I still don’t understand why, as all I’ve received is, “Sorry, we can’t issue a refund due to our refund policy.” I contacted them immediately after making the purchase because I didn’t like the product, and I didn’t violate any of the refund policies mentioned on the website. Vivien, next time, please explain why instead of just saying “sorry.”

March 27, 2025
Unprompted review

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