Verbatim Pharma Reviews 131

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach they received. The service provided is frequently described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, often mentioning that the company goes above and beyond to ensure a positive outcome.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, support, and... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the clear, consistent,... See more

Service

People report positive experiences with service. Customers consistently praise the helpfulness and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting a smooth, professional, and... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the clear, professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have worked with a few recruiters, but I must say Iain Bonner stands out. There's this personal touch he brings which can only come from a natural kindness and a strong desire to ensure you're... See more

Company replied

Rated 5 out of 5 stars

Scott is hands down one of the best recruiters I’ve worked with. He didn’t just focus on strategy or interview prep — he genuinely took the time to understand me, my goals, and my background. Bei... See more

Company replied

Rated 5 out of 5 stars

Scott is hands down one of the best recruiters I’ve ever worked with. He was so thorough throughout the whole process — from prepping me before calls, checking in after, keeping communication clea... See more

Company replied

Rated 5 out of 5 stars

Scott Simpson is by far the best recruiter I’ve ever worked with. His communication and dedication are excellent! I learned quickly that I could depend on him, regardless of being in a different count... See more

Company replied


Company details

  1. Recruiter
  2. Recruitment Service

Written by the company

Specialist, boutique recruitment firm for the Pharma Services industry, with a focus on partnering with Clinical Trial Service providers mainly across the US, Europe and the UK. Providing recruitment solutions from the very top to ground level within the organisations we partner with.


Contact info

4.9

Excellent

TrustScore 5 out of 5

131 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Great experience

Very professional, easy to work with. Very attentive throughout the process. Best recruiter and experience that I have had to date in my 20 years in the industry! Chloe was amazing and a pleasure to work with!

March 18, 2025
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your kind review! We are so happy you had a great experience with our recruiter, Chloe.

Rated 5 out of 5 stars

I worked with Fionnuala

I worked with Fionnuala, she was an absolute joy to work with, kept me informed, gave loads of really helpful information, took the time to go through each step of the process with me so that I would be well prepared

I would highly recommend working with Fionnuala and Verbatim Pharma

March 7, 2025
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your review! We’re so happy that you were satisfied with Fionnuala's services and we hope to be of help again in the future!

Rated 5 out of 5 stars

Outstanding

I am thrilled to recommend Roya as an exceptional recruiter. From the very beginning, she provided me with outstanding service, demonstrating a keen attention to detail and a genuine commitment to my success of being hired. Roya took the time to understand my career goals, guided me through the entire process seamlessly, and ensured that every step was smooth and stress-free.

Her professionalism, responsiveness, and personalized approach made this the best recruitment experience I have ever had. She went above and beyond to provide insights, prepare me for interviews, and keep me informed at all times. I truly appreciate her dedication and expertise, and I highly recommend Roya to anyone seeking a top-notch recruiter who truly cares about her candidates.

February 7, 2025
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your lovely review! We're thrilled to hear about your experience working with Roya.

Rated 5 out of 5 stars

Overall Experience

The way Mr. Tatenda communicated with me was actually the best part of the entire process. He made sure that everything is done right on the proper time. He constantly asked me if i need any help and always kept me posted with everything happening throughout the process.

February 28, 2025
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your fantastic review! We’re so happy that you were satisfied with Tatenda's services.

Rated 5 out of 5 stars

I had a great experience with Mona…

I had a great experience with Mona during my recruitment process. She was extremely attentive and supportive, always making sure I felt confident at every stage.

Throughout the entire process, she kept me well-informed and was always available to answer my questions and assist me with any unexpected situations that arose. Her professionalism and dedication made a significant difference, and I truly appreciate all her help.

Mona’s excellent communication skills, kindness, and commitment to candidates truly stand out.

February 12, 2025
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your great review! We are so happy you had a positive experience with our recruiter, Mona.

Rated 5 out of 5 stars

Positive Experience

Chloe is a fantastic recruiter. She expertly navigated my salary negotiations and kept me informed throughout a lengthy hiring process. Friendly, effective, and highly skilled.

February 18, 2025
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your great review! We are so happy you had a positive experience with our recruiter, Chloe.

Rated 5 out of 5 stars

Great Recruiting Process

The Recruitment Partner, Jordan, found me, guided me, and supported me throughout the entire hiring process for my soon-to-be new company. He is kind and understanding, and I truly hope that anyone looking for a new job has the chance to work with someone like him!

January 31, 2025
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your lovely review! We are thrilled to hear you were happy with Jordan's services. Thanks for choosing us as your recruitment partner!

Rated 5 out of 5 stars

Tatenda

Tatenda, was nothing but professional throughout my entire experience and helped ensure I was prepared and well prepped to secure the new position. Let’s just say position secured and I would highly recommend.

Khadijah
Feb2025

February 5, 2025
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your fantastic review! We’re so happy that you were satisfied with Tatenda's services. We wish you all the best in your new role!

Rated 5 out of 5 stars

I’ve had a such wonderful experience…

I’ve had a such wonderful experience working with Amelia! She kept me informed every step of the way! Her professionalism and expertise made my candidacy process smooth!

February 4, 2025
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your review! We’re so happy that you were satisfied with Amelia's services and we hope to be of help again in the future!

Rated 5 out of 5 stars

Verbatim is a gem!

Amelia reached out to me regarding an opportunity that I would have not seen within my own research. I immediately was drawn to her expertise, professionalism and her ability to form a connection. This experience is far greater than I could have imagined. She has kept me up to date while providing feedback and constructive criticism. Thank you Amelia for seeing something in me and allowing me the opportunity to work with you. What a pleasure it has been!

February 4, 2025
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your kind review! We’re so happy that you were satisfied with Amelia's services.

Rated 5 out of 5 stars

Verbatim Pharma is highly recommended

Verbatim Pharma is highly recommended. My recruiter, Mona approached me for a job opportunity. Mona guided me all the way, was very professional and helped me with all my questions. I could reach her at all times of the day. Thank you so much Mona!

January 31, 2025
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your great review! We are so happy you had a positive experience with our recruiter, Mona. We're delighted to hear that you found her assistance to be helpful. We look forward to the possibility of assisting you further in your career journey!

Rated 5 out of 5 stars

Jordan Cannon - Give that man a raise

I had the absolute pleasure of working with Jordan Cannon during my job search, and I cannot recommend him enough! From the moment he reached out to me, it was clear that he was genuinely invested in helping me find the perfect opportunity. He was always available to answer questions, offer guidance, and provide support every step of the way.

What really stood out was how much time and effort he dedicated to prepping me for interviews. He gave me invaluable insights into the companies I was interviewing with was always available for questions regardless of the time of day. His guidance made such a difference in how prepared I felt going into every conversation.

Not only was he incredibly professional and responsive, but he was also an absolute pleasure to work with. His positive attitude, attention to detail, and genuine care made the entire job search process feel much more manageable and less stressful. Thanks to him, I was able to land an amazing new role that I'm truly excited about!

January 29, 2025
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your amazing review! We’re so happy that you were satisfied with Jordan's services. Congratulations on your new role!

Rated 5 out of 5 stars

Jordan Cannon is Driven and Proactive

I had the pleasure of being contacted by Jordan Cannon for a clinical trial supply operations role he was recruiting for. Jordan was proactive, communicative, and transparent throughout the hiring process. He worked around the clock over the holidays to keep things moving efficiently and was always available to answer my questions. I appreciated his enthusiasm and commitment to ensuring a smooth process from start to finish, keeping me updated at every step of the hiring/interview process and providing insight so I knew what to expect. I ended up receiving and accepting the job offer and I’m excited to start my new role. I look forward to the prospect of crossing paths with Jordan again in the future!

December 23, 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your great review! We’re thrilled that you were happy with Jordan's services and we hope to be of help again soon!

Rated 5 out of 5 stars

Absolutely wonderful experience

I had an absolutely wonderful experience working with Verbatim, and specifically the person I dealt with most, Scott Simpson.

From our first interaction, what impressed me most about Scott was his ability to set a collaborative tone for our conversations. He wanted to hear about my career goals and interests to ascertain if the opportunity he was contacting me about would even be a good fit for what I'd want to be doing- as a good recruiter he's keenly aware that things won't work if he has to talk someone into a role they're not genuinely excited about.

As we moved through the process, Scott was highly responsive as well as proactive, checking in after every conversation and sharing as much feedback as he received.

My particular engagement was international, so Scott was bridging multiple countries with distinct cultural norms. He navigated those seemingly with ease, and helped me with some understanding of mannerisms or behaviors from the hiring team that may have been different than my own, so that I would be as prepared as possible.

Ultimately I was offered a role and accepted the offer. Following that, Scott has continued to remain in touch periodically and keep the communication open. As a result of his openness, when I have had others in my network that are seeking new opportunities, I've been all too eager to connect them with Scott, thereby resulting in his own network growing.

At every point, Scott was transparent, thorough, and kind, and I would highly recommend working with him, and by extension, Verbatim, as he left such a strong impression of an excellent organization.

October 14, 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your wonderful review, Vicky!

We are thrilled to hear about your positive experience with Scott. We hope to continue supporting you in the future.

Rated 5 out of 5 stars

Scott Simpson is wonderful

Scott Simpson is wonderful. He had my back throughout the whole interview process. He’s professional and sincere!

January 17, 2025
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your review! We’re so happy that you were satisfied with Scott's services and we hope to be of help again in the future!

Rated 5 out of 5 stars

Best experience with a recruiter

I had Jordan working with me to secure a role as my company was closing. To say his service was exceptional would be an understatement. Jordan worked tirelessly to help me find my role, constantly following up with the company all the while keeping me in the loop, which in my opinion is a key element when looking for a job. If you're lucky enough to work with Jordan, as either someone searching for a role or an employer filling a role, you will not be disappointed.

December 20, 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your fantastic review! We are so happy you were pleased with Jordan's services.

Rated 5 out of 5 stars

Mona approached me regarding a job…

Mona approached me regarding a job opportunity. I saw the offer and it was really amazing. I would like to thank Mona for giving this wonderful opportunity to me.
She is really amazing person. She took care of everything.

December 20, 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your great review! We are so happy you had a positive experience with our recruiter, Mona.

Rated 5 out of 5 stars

Review about Mona

Mona approached me regarding a job opportunity I was extremely interested in, and thanks to her useful advice to really prepare me for the interview, I got the job! Thanks so much once again Mona 🙏

October 21, 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your great review! We are so happy you had a positive experience with our recruiter, Mona.

Rated 5 out of 5 stars

My recruiter

My recruiter, Chloe Taylor, went above and beyond expectations. She was extremely supportive and transparent. Despite our six hour time difference, she was always responsive, even if she didn't have answers from the hiring company. I highly recommend Verbatim, assuming the rest of their recruitment partners are of equal dedication to Chloe! Great job and thank you!

November 26, 2024
Unprompted review
Verbatim Pharma logo

Reply from Verbatim Pharma

Thank you for your great review! We are so happy you had a positive experience with our recruiter, Chloe. We're delighted to hear that you found her to be supportive and transparent. We look forward to the possibility of assisting you further in your career journey!

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