Website was really easy to use. Also gave two offers before purchasing which I thought was a great idea. The delivery was super quick and honestly unboxing it was just beautiful. Definitely gives our... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely love my new verossi hot water tap. We chose to go with the biometric tap as we have grandchildren. Upon having it installed we set it up with my wife’s finger. After that we couldn’t get an... See more
Company replied
Beautiful tap design, build quality looks really good and sturdy with a high quality finish. We searched extensively across multiple brands but felt Verossi offered the best balance between design, en... See more
Company replied
After a rocky start with our tap, we are now onto the third boiler which will be installed today, hopefully third time lucky due to nasty metallic taste from the boiling water. I have to say Veross... See more
Company replied
Company details
Written by the company
Everyone knows Yorkshire for one thing... cups of tea. So it's hardly surprising that our entire operation is still co-coordinated from our Yorkshire offices. Quality, authenticity, and an all-encompassing innovation culture are the classic characteristics that give our customers trust and confidence in the Verossi brand. We understand the value of providing excellent customer service.
Contact info
United Kingdom
- hello@verossi.co.uk
- verossi.co.uk
4.6
Excellent
250 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Fast delivery
Fast delivery, great looking tap, fantastic price
Very happy
October 7, 2026
Unprompted review
First class experience with Verossi…
First class experience with Verossi again, I cannot taste them highly enough. Great products, fast delivery and fantastic communication.
October 9, 2026
Unprompted review
Amazing customer service let us know…
Amazing customer service let us know there was a delay in the original order and could send out an alternative within days of completing order.
September 26, 2026
Unprompted review
Order came when stated
Order came when stated. Good quality and easy purchase experience.
October 8, 2026
Unprompted review
Absolutely delighted with my Verossi…
Absolutely delighted with my Verossi 4-in-1 tap! ✨ It looks incredibly stylish and modern, and the quality is fantastic. The 4-in-1 design is so convenient and has made a real difference to my kitchen — everything is right there in one beautifully designed tap.
It feels solid, works smoothly, and has a lovely premium finish. I’ve had so many compliments on it already! 😍
The perfect combination of **style, quality and practicality**. I’m genuinely so pleased with it and would highly recommend Verossi to anyone looking to upgrade their kitchen. ⭐⭐⭐⭐⭐
October 8, 2026
Unprompted review
We are very pleased with the product
We are very pleased with the product. It was installed with no problems and looks fantastic. I am particularly happy with the finish and quality. Delivery was prompt and everything arrived in perfect order.
October 7, 2026
Unprompted review
I placed an order for a hot water tap
I placed an order for a hot water tap. Unfortunately only part of the order came but this was resolved quickly and the full order was sent out the following day with a trackable link. Customer service was extremely quick to respond via email which for me is important for any online purchasing.
September 12, 2026
Unprompted review
Reply from Verossi
Hi Rebecca,
Thank you for your review and for your understanding. We’re sorry that your order didn’t arrive complete initially, but we’re really pleased our team was able to resolve this quickly and get the remaining items sent out the following day.
It’s great to hear that you were happy with the speed of our email support, as providing prompt and helpful customer service is very important to us.
Thank you again for your feedback and for choosing us. We hope you enjoy your new hot water tap!
Many thanks,
Verossi
Verossi Brass Tap
Customer service and delivery excellent, I will post pics when kitchen complete( I love it!
October 7, 2026
Unprompted review
Reply from Verossi
Hi Jane,
Thank you so much for your lovely review! We’re delighted to hear you were happy with both our customer service and delivery, and even more pleased that you love your purchase.
We’d love to see the photos once your kitchen is complete! We hope you enjoy the finished space and your new addition for many years to come.
Many Thanks,
Verossi
It received of my Belfast sink quickly…
It received of my Belfast sink quickly and with no issues.
September 16, 2026
Unprompted review
Reply from Verossi
Hi Diane,
Thank you for your review! We’re delighted to hear your Belfast sink arrived quickly and everything went smoothly with your order. We hope you’re really pleased with your new sink and enjoy it for many years to come!
Many Thanks,
Verossi
They were so good at communicating
They were so good at communicating, answering any questions i had, and the ordering and delivery journey was seamless
September 4, 2026
Unprompted review
Reply from Verossi
Hi Aisha,
Thank you for your review! We’re delighted to hear your Belfast sink arrived quickly and without any issues. We really appreciate your feedback and hope you’re very happy with your purchase.
Many Thanks,
Verossi
I love my hot water tap
I love my hot water tap. The gunmetal colour was exactly what I wanted. It was easy to install. I did have a problem with the lever ( not the manufacturer’s fault) it was too long but I contacted customer services and they supplied me with a shorter one which was perfect. I liked it so much I got it in black for my son. Very pleased with it.
October 15, 2025
Unprompted review
Reply from Verossi
Hi Jean,
Thank you so much for your fantastic review! We’re delighted to hear you love your hot water tap and that it was easy to install. It’s also great to know our customer service team could quickly help with the shorter lever and get everything just right for you.
We’re especially pleased you liked it enough to purchase another in black for your son – that really means a lot to us! We hope you both enjoy your taps for many years to come.
Many Thanks,
Verossi
The order process was seamless and the…
The order process was seamless and the tap is a very good quality. Bargain for the price. Will definitely keep them in mind for next reno project.
October 19, 2025
Unprompted review
Reply from Verossi
Hi Khaled,
Thank you so much for your great review! We’re delighted to hear that the ordering process was seamless and that you’re pleased with the quality and value of your new tap.
We really appreciate you keeping us in mind for your next renovation project, and we look forward to helping you again in the future!
Many Thanks,
Verossi
4 in 1 great value
Quick delivery. I ordered the 4 in 1 with the chiller which works great. Fitted it myself in half a day, pretty straightforward if you know what you’re doing and take your time. The clip for the hot water hose was missing so had to improvise and the flexi hose from the boiler to the tap wasn’t long enough so had to buy a longer hose. All things considered I am pleased with the product but I am getting a strange taste from the boiling water which I hope will diminish with use. For the price I rate this product.
October 7, 2026
Unprompted review
Reply from Verossi
Hi Paul,
Thank you for taking the time to leave such detailed feedback. We’re really pleased to hear you’re happy with your 4-in-1 tap and chiller and found the installation straightforward.
We’re sorry to hear about the missing clip, the hose length and the unusual taste from the boiling water. We appreciate you bringing these points to our attention. If the taste persists, please do get in touch with our customer service team so we can look into this and help resolve it for you.
It’s great to hear that, overall, you’re pleased with the product and feel it offers good value for money. Thank you again for your feedback.
Many Thanks,
Verossi
Excellent service and products
The ordering process was easy, the product selection was great, and delivery was very quick.
The quality of the boiling water tap and chiller is excellent.
There was a small problem with the supplied filter, but customer service was great, and a replacement filter was sent out immediately.
I would recommend this company and their products, and I will definitely use them again in the future.
July 13, 2026
Unprompted review
Reply from Verossi
Hi Peter,
Thank you so much for your fantastic review! We’re delighted to hear you found the ordering process easy, delivery quick, and that you’re impressed with the quality of your boiling water tap and chiller.
We’re sorry there was a small issue with the filter, but it’s great to hear our customer service team resolved this quickly and got a replacement sent straight out.
Thank you for recommending us and for your kind words. We really appreciate your support and look forward to helping you again in the future!
Many Thanks,
Verossi
Beautiful bedding,looks more expensive…
Beautiful bedding,looks more expensive than it actually cost.
October 7, 2026
Unprompted review
This is a really genuine and caring…
This is a really genuine and caring company, from ordering to fitting I had really great support.
The tap looks amazing and works really well.
I’m a DIY customer but has no problems installing, the instructions are easy to follow.
October 7, 2026
Unprompted review
Reply from Verossi
Hi Paul,
Thank you so much for your wonderful review and kind words! We’re delighted to hear you felt well supported throughout the whole process, from ordering through to installation.
It’s great to know you love the look of your new tap and that it’s working well. We’re also really pleased you found the instructions clear and the installation straightforward as a DIY customer.
Thank you again for choosing us and for sharing your experience!
Many Thanks,
Verossi
Great to deal with
Great to deal with
Great product
Really happy with it
October 7, 2026
Unprompted review
Reply from Verossi
Hi Lee!
Thank you for your great review! We’re delighted to hear you’re really happy with your purchase and had a positive experience with us.
We really appreciate your feedback and hope you enjoy your new product for many years to come!
Many Thanks,
Verossi
Ordered 2 taps from Verossi and they…
Ordered 2 taps from Verossi and they are absolutely stunning just the right colour I was after and they are powerful too which is exactly what I wanted. They arrived within 2 days earlier than planned. Very pleased with my purchase.
October 2, 2026
Unprompted review
Reply from Verossi
Hi Natalie,
Thank you so much for your lovely review! We’re delighted to hear that you’re pleased with both of your taps and that the colour and performance are exactly what you were looking for.
It’s also great to hear they arrived ahead of schedule! We really appreciate you choosing Verossi and hope you enjoy your new taps for many years to come.
Many Thanks,
Verossi
Efficient and good quality product
September 22, 2026
Unprompted review
Reply from Verossi
Hi Maria,
Thank you for your great review! We’re really pleased to hear you’re happy with the quality of your product and the service you received.
We really appreciate your feedback and thank you for choosing us!
Many Thanks,
Verossi
Absolutely superb customer service…
Absolutely superb customer service order delivered well before the due date
October 7, 2026
Unprompted review
Reply from Verossi
Hi Jill!
Thank you so much for your fantastic review! We’re delighted to hear you received superb customer service and that your order arrived ahead of schedule.
We really appreciate your kind feedback and hope you’re very happy with your purchase!
Many Thanks,
Verossi
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