I spoke with Kelly today for an annual review on my life insurance to make sure all my needs were still covered and I was getting the best deal. She spent time looking at the different policies for me... See more
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Company details
Written by the company
Specialists in Financial Protection Products
Contact info
KB House, Juniper Court, Scott Drive , WA15 8AB, Altrincham , United Kingdom
- 0161 302 4694
- Hello@hug-life.co.uk
- vestafs.co.uk
Hasn’t replied to negative reviews
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I'm Satisfied with everything!👌 👍
I'm Satisfied with everything!👌 👍
I want to thank you Cameron for…
I want to thank you Cameron for attending to me to be very well. He explained everything to me clearly and was very professional.
Laura was a lovely and helpful person
Laura was a lovely and helpful person, she went everything through with me detail by detail and she has an amazing patient in explaining everything she was just lovely in overall thank you so much for your time Laura
Seemless
Will made the experience incredibly easy to understand, and we set up a policy that reflected not only what I can afford, but that protects the most important things, which are my children.
Simple and straightforward
Oliver was extremely helpful. He made sure everything was explained clearly and ensured that I have the best protection in place.
William Redgrave was clear with his…
William Redgrave was clear with his explanation, he was patient when I asked him questions and he answered professionally well.
Hug Life
Helen Brierley from Hug Life called to discuss various my policies. Helen was so lovely and incredibly easy to talk to. She was extremely knowledgeable and professional and was able to assist me with my policies. I would 100% recommend getting in touch with Helen or any of her colleagues at Hug Life to discuss your policies.
Spoke to Helen it was a pleasure…
Spoke to Helen it was a pleasure speaking to her polite conversation
Great service brilliant communication
Great service brilliant communication
She's double checked with me on repeat…
She's double checked with me on repeat to make sure everything was right.
She was very perlite, happy and comfortable to talk to.
I couldn't not of asked for anyone else.
Jason my advisor was fab
Jason my advisor was fab, went through everything, was quick, increased my cover and reduced my monthly premiums. Would recommend
I spoke with william redgrave today…
I spoke with william redgrave today from hug life and he helped me to switch me life insurance to the best deal possible . He explained everything so clearly and was patient with some phone signal issuses. William showed genuine care and compasssion on the phone and i couldnt of asked for a better experience.
Kelly was a fantastic customer service…
Kelly was a fantastic customer service rep, giving well detailed information and allowing enough time and patience for me to take it all in. I would definitely recommend others to join if all the reps are as friendly and helpful as her .
Thanks Ollie!
Great service from Oliver throughout the whole process. He explained things clearly and took the time to ensure we get the product that is right for us.
Review and recommendations
Had a call with a lovely lady, Laura Niles, to discuss my current policy and review new options available with better benefits. Laura was thorough in everything she went through, explained each step and was very knowledgeable. Very happy with the recommendation.
We needed to update our life insurance…
We needed to update our life insurance policies and was given some great advice from Cameron who was very patient and supportive throughout the process. Calls were made at our convenience and always in a friendly manner. First class service from start to finish. Highly recommended
Kelly was very thorough
Kelly was very thorough and wanted best option for me and my family
Laura is a credit to the company she…
Laura is a credit to the company she was so polite and very helpful explained everything so well .In fact my wife has asked her to ring her next week to go threw her own insurance
Cameron McFarlane was very helpful and…
Cameron McFarlane was very helpful and went out of his way to get the right politics for myself very friendly and kind
Thank you
I had a good experience.
I had a good experience with Laura; she is knowledgeable, patient, and took the time to clearly explain all my options so that I could make an informed decision. Every question I asked was answered promptly and thoroughly, and the entire process was smooth and stress-free. Laura's professionalism and genuine willingness to help stood out. Highly recommended.
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