Virtual Bathrooms Reviews 129

Good service

No reservations, I would strongly recommend to anyone.

Lots of communication from this company, unlike others. Very courteous and a speedy delivery to boot. Would definitely use again.

Friendly, polite, professional and efficient service. Goods came very quickly and I would use this company again without hesitation.

We orderd a tap that was out of stock with the manufacturer and other suppliers. Delighted that these guys had it ad delivered it so quickly.

I recently bought a bathroom basin. It was very good value compared to other sites. Unfortunately the basin arrived broken, I called VB and was called back within an hour and had a furth basin delivered 3 days later. Very impressed.

I was looking for a specific toilet so was delighted to find one at last I was then given lots of help to find the correct items I needed and they also sent me links so I could check with my plumber that things were compatible. They were more helpfull than my local suppliers and will have no worries about ordering on line from this company again .

Fast friendly service. Helpful advice and very speedy delivery
Would definitely recommend

I had a pretty bad experience with an order for a shower tray placed with Virtual Bathrooms a couple of weeks ago. Before placing the order, I had specifically asked the sales advisor to confirm their stock and that I would recieve delivery on a next day service. They confirmed to me after placing me on hold for 5mins (assuming they were checking physical stock in warehouse) delighted with this - I placed the order and made payment on a credit card right away. I was then called by the same sales advisor 10mins later informing that they actually do not have this tray in stock and would be a week before I receive delivery. In my view this was wholly unacceptable - especially as I had asked for them to check specifically before taking my payment. I was now told I could get a refund on my card which would take 4 working days or wait a week for the tray.
I would not order from these guys again - inaccurate information to a customer is not acceptable, in this case could have been avoided.

Bought 2 x mirrors from Virtual bathrooms with the advice of the team there. My wife is beyond happy with what we have - took us ages to find something to fit her niche specifications! Great advice and came pretty much straight away! Thanks

Virtual went the extra mile for a prompt delivery and had great knowledge and expertise of there products and the items I required.i would definitely use them again!

Everybody want to sell , but you don’t always get good advice and service these guys give you great service , delivery times and keen prices , I would use them again

Our concealed cistern started leaking on the weekend, and the simplest solution was to replace the entire unit. I ordered its replacement Monday morning, and had it delivered Tuesday morning. Very fast efficient service and delivery. Disassembling the bathroom furniture was a pain, but the replacement slotted into place perfectly, and is now sealed perfectly. I had a dialogue with one of Virtual Bathroom's colleagues to see if any part of the cistern could be replaced, but no advice was possible. The price was very competitive, and delivery exemplary.

Lovely Carron D bath at great price.
Helpful staff via telephone, delivery arranged for specific day, excellent email communication.
Would highly recommend as no hassle online purchase.

So impressed as above in title

Called to check availability - was told it would 3-4 days. They delivered within 2. Great price, great service. There is not much more to say.

Virtual Bathrooms are very easy to deal with (unlike Victorian Plumbing who are a delivery nightmare). They are also very knowledgeable and offer excellent value.

I ordered a large shower tray and glass shower screen before 10.30am and they both arrived by seperate deliveries before 11.30am the following day. I couldn't find a local supplier that had a display of the products so I took a bit of a chance. I should not have worried. Both items are fantastic quality and compare favourably with products that would cost twice as much.

Is it any wonder that the high street is having problems when I can get service like this from the comfort of my armchair !! They were also at least 15% cheaper than my local supplier who offered a foour day delivery.

Would not hesitate to use them again.

I was very impressed with the way my enquiry and order were dealt with. Customer Services were very helpful, dealt with my order promptly, answered my questions, and arranged a speedy delivery. I would definitely order from them again.

Great Service and quick delivery, I cant fault them.

Order of basin unit and sink were as described. Order was placed on a Saturday afternoon but wasn't "processed" until Monday. I was then given a choice of delivery dates, the earliest being Wednesday. Opted for Thursday but was subsequently moved to Friday via a polite phone call.
Good job I wasn't in a hurry! Very pleased with the product and the web-site was well designed and checkout process was uneventful with a confirmation email.