Vivomounts Reviews 111

I bought a hurricane scrubber from this company via wowcher codes . Took 2weeks plus to arrive and when it did it barely charged and there was no way it did the 300 rpm it was claimed to do. Tried phoning no reply. Eventually wrote complaint on their web page still no contact from them. Has put me off wowcher codes too. All round a very bad experience. AVOID.

Avoid this company at all costs! I purchased an item on the 9th of December and delivery was estimated to be by 14th December. Two weeks after the delivery date, the item still has not arrived and I haven’t received any communications concerning this. I have emailed and called vivo mounts several times, and no one has either answered my calls or replied to my emails. This company is a shambles and should be avoided!!!!

Bought an "Arctic Air" cooling fan a couple of weeks ago. It took a long time to arrive and when it did, it was faulty. I informed them via their website customer service link, that I would like a replacement or my money back. They haven't had the decency to reply. Like all the other complainants, AVOID this company.

this company is a joke ordered a fire pit for it never to arrive message after message to find out my parcel was lost never reached the delivery company in the 1at place its a joke trying to get a reply off them in end up had to open a case with paypal to get my money back DO NOT ORDER ANYTHING FROM THEM

Ordered an item via Living Social. Heard nothing but voucher credited back. Ordered again - same thing again. No explanation whatsoever. Contacted Vivo to be told they did not deliver to my address. Only exclusion on advert was to Channel Islands, which did not apply to me. Lazy, uncourteous merchant which treats customers with contempt. Avoid Avoid.

I ordered a unicorn led projector via wowcher it was 6.99 plus p&p when it arrived I was so disappointed it was £1 shop quality I am just glad I didn't pay the so called retail price of £22 I certainly would not order from this site or wowcher again. It was so bad I won't even give it it to my Granddaughter as I couldn't bear to see the look of disappointment on her face

I bought 2 of the same item from this company and paid postage twice.
The company then sent out the 2 items in 1 parcel.

I asked for a refund on 1 of the P+P and was told they do not do refunds on P+P.

So they have made an extra £1.99 out of my order because I paid for 2 x P+P when they only paid for 1?

It might not be a lot of money to some people, but it's the principle. I think it is an absolute disgrace that they have made money on something that they should not be making money on!

If they had just sent the items in 2 parcels then we wouldn’t have had an issue, but they didn’t. They thought they'd make an extra couple of quid out of me!

Ordered an item a month ago, never arrived. Chased and chased, to then be told out of stock so not arriving anyway?! Demanded a full refund which I got... Stay away from this company.

Waited over 3 weeks for my order which was supposed to be made within 5 days. Several calls to Vivo Mounts - no reply. Several emails to Vivo Mounts - no reply. Awful service & ignorant customer support. Stay away from them!!!

Bought a Challenger drone from Vivo Mounts via Wowcher in November for my Nephew's Christmas present.  On Xmas day when batteries placed in the remote unit, they overheated dangerously immediately, I had to put this Vivo Mount Challenger Drone outside.  My nephew was very disappointed and I spent many days complaining, still no action.  DO NOT BUY a Challenger Drone FROM VIVO MOUNTS they sell dangerous Drones and have abysmal customer services.  Trading standards alerted! (Tried to complain on the Vivo Mount website but was rejected as I did not buy directly from Vivo Mount. According to Wowcher it is Vivo Mounts issue!