Exactly what I expected. Some hiccups setting it all up, but was able to watch some videos and figure it all out. No surprises, steady and reliable.
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I like the interface and call quality. I really encourage the company to explore other payment options. First and foremost Paypal for ease of usage. Second - via Google play store payment.... See more
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Perfect customer service. I had porting issues that multiple individuals worked on to quickly correct. They were patient with my questions and solved all issues that cropped up. Now 3 months into the... See more
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I've been using VoIP just for trial at first, but upon checking its feature I started to love it. You can transfers call, received a voicemail and a fax, create your own voice record and such. In such... See more
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Company details
About VoIPstudio
Written by the company
The No-Hassle VoIP Phone Service for Businesses
What is VoIPstudio?
VoIPstudio is a professional-grade VoIP phone service available at consumer-level pricing. It offers the quality and security guarantees that business customers demand while delivering innovative features and functionality, flexibility, scalability, and a rich user experience, all backed by a dedicated, omnichannel customer support service.
VoIPstudio is based on solid infrastructure and designed to enable flexible yet secure connections between users. VoIPstudio instantly enables businesses to be more productive without the expense of buying and managing an expensive on-site telephone system. All our business VoIP solutions and features are delivered at a fraction of the standard PBX price.
VoIPstudio has been optimized to be multisite, multi-country, and with distributed hosting in the cloud, providing the responsiveness and reliability that enterprise customers need. As a result, it is also highly scalable and is suitable for single users all the way up to companies with hundreds of extensions.
Advanced PBX features:
- Call recording
- Conference calling
- Call Center
- IVR and call routing
- Virtual numbers
- Ring groups
- and much more!
Learn about our review policy at voipstudio.com/review-transparency-policy/
30 day free trial
200 minutes free.
Start with a 30 day free trial and select the call plan that works for you. All our clients get all our features from day one. No upgrades. No premium features. No hassle.
Contact info
World Wide Service, London, United Kingdom
- +44 203 432 9230, +1 414 435 9680
- marketing@voipstudio.com
- voipstudio.com
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Customer Service
Excellent Customer Service, a lot of services to choose from and numbers available anywhere in the world.
May 16, 2023
Easy porting of home phone
Easy setup and arrangement to port my domestic phone line away from bt to voipstudio, I can finally shut my bt line down completely since they cancelled our fibre install and we moved to starlink.
Plus many more features than would ever be available with a bt line, for a third of the price!
May 13, 2023
The best app with a tremendous team…
The best app with a tremendous team want to thank Nike for his swift response and amazing help
May 10, 2023
Easy to view all activities including…
Easy to view all activities including expenses and SIP configuration
May 9, 2023
Hated it.
Hated it. So difficult to manoeuvre and use.
Easiest thing to do was to cancel my account after the first hour- so there is that.
April 29, 2023
Unprompted review
Reply from VoIPstudio
Hi Dwayne.
We are sorry for issues you faced using our platform. One of our agents will call you to try to help you ASAP.
Regards,
Marketing Team.
Very easy to use.
April 26, 2023
Perfect dialer for our business
Easy to use and affordable per minute outbound calls. It has all the basics we need like call monitoring, call transfers, and a softphone which works incredibly for manual dialing.
April 24, 2023
Excellent application and support
Excellent application and support ! increase business contact with their good quality
April 17, 2023
The best customer service
The best customer service, self managed platform and excellent features.
March 30, 2023
[Updated] Don’t trust this company or their customer service
Update:
They refunded me the full amount and also offered me a cash back on the month that I paid for, and I continued using their service.
Update:
Very bad customer service, I sent an email before purchasing to ask about certain features like using my personal phone number and calling outside Europe, etc.
They responded with yes and they gave my the feature for the first half month, and then suddenly without any notices during the month they changed the rules and deducted money for every single call I made, while I was supposed to have 17xx minutes left in my bundle.
And when I contacted the customer service they promised they return the money if I used a Spanish number, and so I did, then they replied with "Call Credit spent on making calls won`t be returned.”
Very bad and unprofessional.
My previous review:
I haven’t tried all the features yet, but so far, so good, I’m really impressed of the quality of the calls, The first call wasn’t that good, but the rest are really good.
One more thing I still want to know if the recording feature is working.
April 9, 2023
Reply from VoIPstudio
Hi Abdulrahman.
We are sorry about misunderstanding. As discussed on the support ticket we can use your Egyptian BYON number for outbound presentation. Issue is that when using this number we can not apply EEA local call rates, we need to charge international calls as is it from Egypt to Europe. Unfortunately under such a situation you may use your CLI but it will not be included in the Minutes bundle.
Best regards,
Marketing team
I stil have issues connecting to…
I stil have issues connecting to certain countries. Have sent numerous messages to helpdesk and also called.
April 3, 2023
Reply from VoIPstudio
Hi Pravin Krishnan.
We are sorry for issues faced while calling some Asia destinations whith local CLI. Our engineers are working to provide the most reliable route under each scenario.
Regards.
Marketing team.
Very complete feature set delivered…
Very complete feature set delivered through a powerful platform at economical price. Knowledgeable, responsive support team. Perfect for startups!
April 3, 2023
Support is very quick and free test…
Support is very quick and free test version really helps to check if service works for you.
April 3, 2023
VoIP Review
VoIPstudio’s enrollment and setup was easy and straightforward. The app is intuitive and simple to navigate.
April 3, 2023
Helpful support
Very helpful support that guided me through all the necessary steps to setup the system. The whole environment is very straightforward and easy to understand.
March 30, 2023
Great customer support
Great customer support! Peter was really great and helpful. The best VOIP provider we ever had.
March 24, 2023
Unprompted review
Reply from VoIPstudio
HI Tom. Thank you for your review of VoIPstudio!
We are delighted to hear that you had a great experience with our customer support team, especially with Peter.
Our team takes pride in providing exceptional customer service and we are glad to hear that we have been the best VOIP provider you have ever had.
We will be sure to pass your compliments on to Peter and the rest of our team.
Best regards,
Marketing Team
Reply from VoIPstudio
Hi Tomasz. Thank you for your review of VoIPstudio!
We are thrilled to hear that you found our service easy to set up and that you appreciate our desktop Linux app.
We strive to make our service as accessible as possible, and we're glad to hear that you had a smooth experience with our setup process.
Our team is constantly working to improve our apps and provide our users with the best possible experience.
Best regards,
Marketing Team
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