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waEV-charge Reviews 1,357

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 466 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff during installation and beyond. Many people appreciate the exceptional customer service, noting quick responses and thorough support, even for issues not directly related to the product. The installation process is frequently described as smooth, efficient, and tidy, with engineers explaining everything clearly and ensuring the product works perfectly. Reviewers are also impressed with the product itself, finding it easy to use and reliable, with many recommending the company to others. However, some customers experienced initial problems with installers or delays, and a few were dissatisfied with the customer service, citing poor communication or unresolved issues. There were also mentions of product unreliability and a lack of clarity regarding cable length before purchase.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the efficiency, professionalism, and... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the exceptional and responsive... See more

Product

Consumers find the product to be positive, with many reviewers praising the EV charger as brilliant, a nice... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers describing the overall process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent work Ordered charger online and supplied survey ,the installation date set easy on the telephone. Charger delivered Guys turned up today and I must say have done a first class job it... See more

Company replied

Rated 5 out of 5 stars

Initially there was a problem with the installer letting them and me down but Elliot could not have been more helpful in getting the situation resolved. He pulled out all the stops to get the charger... See more

Company replied

Rated 5 out of 5 stars

The service from waEV-charge was excellent. I ordered my home EV charger on Monday, with an expected installation within 3 weeks. However, 2 days later I had a call saying there was a slot on Frid... See more

Company replied

Rated 5 out of 5 stars

Gave expert advice after my EV Charger suppler tried to get me to buy a new charger at over £600 when the one they installed 4 years ago failed. Joe advised that in all probability the circuit break... See more

Company replied


Company details

  1. Electric Vehicle Charging Station
  2. Electrical Equipment Supplier
  3. Electronics Company
  4. Electronics Manufacturer
  5. Energy Equipment and Solutions
  6. Green Energy Supplier

Written by the company

waEV-charge was born in early 2022 with a mission creating future proofed, EV chargers designed for house builders, developers, landlords, and homeowners. Our range of EV chargers can be easily upgraded with future EV technology and with minimal further investment making them ideal for the ever-evolving EV industry. waEV-charge, the next generation of electric vehicle (EV) chargers designed for house builders, developers, landlords, and homeowners, has partnered with EV software specialist, ev.energy, to enable building managers and EV drivers to share smart-charging chargers across multiple tenants, and get reimbursed for costs. The collaboration means commercial property developers and homeowners will have access to fast, cost-effective, greener smart charging technology, while helping to open a network of rentable chargers across the UK, accelerating our transition to EV adoption. waEV-charge’s customers will benefit from being able to recharge on any charger in their shared residential car park, as well as ev.energy’s ‘smart charging’ product feature, which automatically optimises a car’s charging schedule according to when there is low energy demand on the grid, and when energy is cheapest and greenest. Through the ev.energy app, consumers can keep track every charging sessions energy and carbon usage, claim cash rewards from their charging, and even connect to their home solar power for a zero-carbon charge. The average EV driver can save £600 on their energy bills.

waEV-charge EV Smart Chargers

Installed in 7 days...

Request a quote now and have your charger installed in 7 days: https://www.waevcharge.co.uk/quote

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Best place to get a charger from

Recently got a charger from this company at very reasonable price. The process was very quick from start to the end. Moss was very helpful and managed to answer all my questions and helped me setup everything. Excellent service!

January 30, 2026
Unprompted review
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Reply from waEV-charge

Thank you Emil, we really appreciate your feedback & review.

Rated 5 out of 5 stars

1st class

Fast, efficient, exactly what I wanted. The installer was 1st class too

January 30, 2026
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Reply from waEV-charge

Thank you Ian, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Top EV charger 👌🤩🤩🤩🤩🤩

Absolutely perfect job done by a lad called jack, only took an hour…
Had a slight problem with the charger, but contacted the team, done within minutes and up and running.
Can’t fault this company🤩🤩🤩🤩🤩

January 29, 2026
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Reply from waEV-charge

Thank you Neil, we really appreciate your feedback & review.

Rated 5 out of 5 stars

The best best customer service of any…

The best best customer service of any company I have ever experienced. Contracted on whatapp quite late at night and yet a friendly voice at the end of the phone being able to help me support me but most of all listen to what was wrong so we could get out sorted I have to mention that this was also very very late at night most people are in bed. Customer service and knowing your product is how you get loyal customers, and these guys definitely know what they’re chatting about!! Thank you again for saving a super stressed overtired mum !

January 28, 2026
Unprompted review
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Reply from waEV-charge

Thank you David, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Just had my waEV charger installed and…

Just had my waEV charger installed and it looks brilliant, from ordering it to fitting took 5 days and the lad who fitted it done a very good professional job 10/10. waEV keep you informed with texts and emails so your not kept in the dark thank you very much the waEV team.

January 28, 2026
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Reply from waEV-charge

Thank you David, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Very happy with my charger

Super quick to install, I phoned on Monday and the charger was fully installed and working by Wednesday 9am, less than 48 hours!
Also very easy to set up with the app, communication was good from the installer and looks neat and tidy. Very happy.

January 28, 2026
Unprompted review
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Reply from waEV-charge

Thank you Jade, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Excellent product

Easy to book and progress clearly monitored

January 27, 2026
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Reply from waEV-charge

Thank you, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Easy to book

Easy to book
Quick service
Good communication
Excellent engineers

January 23, 2026
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Reply from waEV-charge

Thank you Judith, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Excellent team


Excellent team
Superb conversation and regular communication throughout the whole process, from order through to the fit.
I would highly recommend these guys to anyone.
An excellent team: Elliot and his team, Moss R and the Mason engineer were the perfect fit. Thank you so much for all the support throughout , much appreciated. Could not have done it without you!

January 21, 2026
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Reply from waEV-charge

Thank you Miriam, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient, knowledgeable technicians.

January 19, 2026
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Reply from waEV-charge

Thank you Andy, we really appreciate your feedback & review.

Rated 5 out of 5 stars

WaEV charger Installation

Just had the new WaEV charger installed. The engineer was spot on time and installation was very smooth. The engineer explained everything clearly post installation on how to use the charger. Overall a good experience.

January 22, 2026
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Reply from waEV-charge

Thank you Nawaz, we really appreciate your feedback & review.

Rated 5 out of 5 stars

It all happened faster than expected

From initial contact to fitting my charger took 1 week. I placed my order on the Friday, received a call on the Monday saying they could fit on Friday. Steve and son arrived as planned at 7.30 and clearly explained what they would do. They were great in asking where we wanted it, and keeping everything clean and tidy. They also waited until I had checked on my car that the charger was fully working before leaving. Overall an excellent experience from WaEV-charge.

January 16, 2026
Unprompted review
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Reply from waEV-charge

Thank you Andrew, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Excellent Services and Product

I’m very satisfied with the service I have received from waEV. The process was smooth and very quick. I also like the fact that they can offere multiple payment methods to get your EV installed and the prices was unbeatable. The installer was great and very punctual and explained exactly what he was doing and the after support was excellent. I will definitely recommend weEV to my friends and and family.

January 20, 2026
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Reply from waEV-charge

Thank you Frank, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Superb service

Superb service - really happy with the service from quite to install. Even got really lucky on the install date getting a cancelled slot a day after everything was finalised. Engineer turned up when he said he would - did a great tidy job and the system works perfectly. Really happy with the service!

January 13, 2026
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Reply from waEV-charge

Thank you Nick, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Engineer was great and very informative…

Engineer was great and very informative on how the process works for using the equipment installed would recommend to anyone

January 16, 2026
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Reply from waEV-charge

Thank you Malcolm, we really appreciate your feedback & review.

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