W D S Associates Reviews 978

WDS responded quickly to my inquiry and kept me informed at all times.

Over many years, I and other family members have always been given excellent advice and service from WDS Associates. Debra is fantastic at giving us nudges about important things that otherwise we wouldn't have considered, and nothing is too much trouble for her. In our experience, WDS Associates are a trustworthy company, giving us peace of mind about our wills, and we have recommended them to many people.

This was both quick and easy. Everything was explained and it took just minutes to complete

WDS Trusts department are helpful and courteous. They are also quick to respond to my queries. Well done.

It was easy to book the WhatsApp verification call at a date and time that suited me. The call was on time and Abim explained the process. He verified our identity and ensured that forms had been completed correctly.

Very impressed with the speed Mike at WDS has responded to our queries. Even at 9pm on a Sunday!

Sadly my last review was taken down.
However to summarise, the service from this company in executing a relatively simple estate has been nothing short of incompetent, delay tactics and a lack of real communication about specifics. 23 months and account since probate was granted.
I would highly recommend anyone choosing to use this company to thoroughly investigate the company using google search.

Responded to my e mails very quickly and have always had a good service from this Company.

Met Swayze this morning and he offered some good advice and introduced products that we had not thought of. No pressure which was nice and has given us plenty of time to discuss with family before making the final decisions. Thanks

So many grave concerns with this company who visited my elderly relative at home in autumn 2024. It has now come to light that they gave her poor and inaccurate legal advice, dismissed her concerns when drawing up legal documents for her and charged her a sum far, far in excess of anything reasonable, which she paid at the home visit, without giving her any written breakdown of fees. She has now cancelled her business with them and taken her business to a solicitor.
Unlike solicitors, will writing companies such as WDS are not regulated.
My advice is to avoid any involvement with this company at all costs.

Kath was very helpful in finding a ‘lost’ annual payment which I had set up by standing order in my banking app and had actually been paid. I hadn’t realised I needed to send a paper copy too as I didn’t have one. All sorted now and was prompt in calling back when it was resolved.

Great advice and service
We met Lance from WDS Associates in person for a meeting to amend an existing power of attorney. He was amazing and explained everything very clearly to us. Lance was professional and made us feel at ease, he answered all our questions big or small. I would thoroughly recommend Lance Verallo to friends, family.

Just had my ID verification with Abim. Very quick and easy. Organised for a time that worked for me.

Quick, professional and clear. Very easy process.

Abim was very helpful in explaining the requirements of the verification process. Taking time to make sure all understood and the actions were completed correctly.

Solicitor was good, helpful and efficient. Being able to verify using WhatsApp for relatives that live further away is great.

Company is very quick in responding to my query.

Abim made signing our papers and easy straight forward experience..explaining all the paper work and next steps putting us at ease

Went to sign a will, very polite & helpful solicitor, Abim, who talked us through everything, the experience was quick & smooth.
& Left us with peace of mind.