webgo GmbH Reviews 

Reply from webgo GmbH

Sep 29, 2026

Dear Stan,

thank you so much for sharing this with us!

Having a company website go offline just one week before an important business expo is understandably a stressful situation. We are therefore especially pleased that our colleague was able to work through the issue with you, get to the bottom of the WordPress problem and bring your website fully back online.

It also means a lot to hear that you felt well supported throughout the process, including in English. Taking the time to understand a complex issue properly and finding a reliable solution is exactly the kind of support experience we want to provide.

Thank you for your trust and for such a fantastic review. We hope your business expo is a great success!

Best regards
Your webgo Team

Reply from webgo GmbH

Aug 27, 2026

Dear Bes,

thanks a lot for your great feedback and the related 5 star review! Happy to read, that your enjoyed a perfect service!

Best wishes for your project!
Your webgo Team

Reply from webgo GmbH

Jul 6, 2026

Dear Tiago,

Thank you very much for your feedback.

We are very sorry that you have gained the impression that our service is no longer available at the level of quality you were used to. Especially since you apparently had a very positive experience with webgo in the past, we can fully understand that a delayed response or an invoice that seemed unexpected to you would feel particularly disappointing.

We would like to put the matter you described into context. Your email from the 19th was answered by our team on the 22nd. Nevertheless, the fact that you had to wait several days for our response does not meet the standard we set for our service. We would like to sincerely apologize for this.

The charge you mentioned relates to PHP Extended Support. This was already announced in March and applies in cases where a PHP version is still being used that is no longer officially supported. To allow websites running on older PHP versions to continue operating temporarily, we provide this extended support. At the same time, we extended the grace period during the transition to give our customers more time to update to a current PHP version.

We understand that technical changes like this and additional costs require a clear explanation. That is exactly why it is important to us not simply to refer to the invoice, but to explain the background in a transparent way and to look together at how the use of a current PHP version can be implemented sensibly.

Regarding your feedback about the live chat, we are unable to make a final assessment at this point. However, if we did not manage to assist you promptly there, we are very sorry. This is certainly not the level of service we aim to provide.

We would like to restore your satisfaction and clarify the matter with you personally. Please feel free to reply to the existing ticket or send us a short message referring to your review, so that we can assign your request correctly and find a good solution together.

Kind regards,
Your webgo Team

Reply from webgo GmbH

Oct 6, 2025

Dear Nina,

thanks a lot for your great feedback! We are happy to help, of course even on sundays. Thank you for your trust and lots of success with your website!

Best regards
your webgo Team

Reply from webgo GmbH

Feb 4, 2025

Dear Marcos,

thank you so much for your great review and the related feedback! We are happy that you are satisfied with our service and especially with our great colleague Henry!

Thank you for your trust! We wish you a successful time!

Best
your webgo Team

Reply from webgo GmbH

Jun 7, 2024

Dear “wpac”,

Thank you for your review! We are really pleased that our support team was able to help you quickly and to your satisfaction.

Should you ever need our help again, we will be very happy to assist you!

Kind regards
Your webgo team

Reply from webgo GmbH

Oct 25, 2022

Dear Ahmet,

thanks for your great feedback!

Kind regards
Your webgo Team

Reply from webgo GmbH

Jul 27, 2022

Dear Christina,

thank you so much for your feedback and recommendation! We are happy to solve your issue with your wordpress plugin quick and sustainable so this doesnt bother your blog and hide your images anymore. Always happy to help! we wish you continued success with your wordpress blog.

Kind regards
your webgo Team

Reply from webgo GmbH

Jul 13, 2022

Lieber Klaus,

vielen lieben Dank für Ihre super Bewertung!

Liebe Grüße
Ihr webgo Team

Reply from webgo GmbH

Jun 29, 2021

Liebe/r Maro Maro,

herzlichen Dank!

Liebe Grüße
Ihr webgo Team

Reply from webgo GmbH

Apr 12, 2021

Liebe Margot,

herzlichen Dank für Ihre tolle Bewertung und die damit verbundene Empfehlung!

Liebe Grüße
Ihr webgo Team

Reply from webgo GmbH

Mar 16, 2021

Dear Mr./Mrs. DeLong,

thank you for your great feedback! Your special praise for our colleague was passed on immediately!

Kind regards
Your webgo Team

Reply from webgo GmbH

Jan 25, 2021

Lieber Paul,

herzlichen Dank für die super Bewertung!

Liebe Grüße
Dein webgo Team