West Country Windows Reviews 171

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience, from initial contact to installation. Reviewers are particularly impressed with the high quality of the products, noting their excellent craftsmanship and durability. The customer service is also often described as outstanding, with consumers commending the clear communication and responsiveness throughout the entire process.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

Users describe positive interactions with service, highlighting the professionalism and efficiency of the... See more

Quality

People report high satisfaction with the quality of products. Many customers praise the excellent quality of... See more

Product

Clients share positive opinions on product quality and finish. Many reviewers are very pleased with their new... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We moved house recently and needed a new patio door. We tried several local companies, whose staff all appeared to have attended the same double glazing salesman course. "Special offers" if we signed... See more

Company replied

Rated 5 out of 5 stars

We went back to West Country Windows as were very pleased with windows & doors they fitted in our previous property. The two chaps who fitted these windows were very friendly, courteous, left everyt... See more

Rated 5 out of 5 stars

Adrian and Joe arrived on time on the day arranged.They were very polite and friendly and cleaned up after they had done the job. We had a new bathroom window and a bedroom one replaced and already ca... See more

Company replied

Rated 5 out of 5 stars

We had two windows replaced by Westcountry Windows last week and couldn't be happier. The windows look high quality and the two fitters did such a clean, tidy and neat job that when they left you wou... See more

Company replied


Company details

  1. Home Improvement Store

Written by the company

West Country Windows is one of the leading Window Companies with a reputation for providing quality products and solutions to enhance the fabric of your home since 1977 , our experience, knowledge, and service are unsurpassed. We only supply and install quality Windows, Doors and Conservatories, offering highly insulated and fully weather resistant door and window frames, delivering the best in technologically advanced glazing systems. Whether you are looking for a new Conservatory or an update on your windows or doors, West County Windows have a solution that is just right for you. We just make things better.


Contact info

4.9

Excellent

TrustScore 5 out of 5

171 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

An Easy Choice

10 years after having West Country Windows fit aluminium bifold doors that still look as good as new, they were the obvious choice for replacement rear windows to match, french doors and a new front door. We are delighted with the quality of the windows and doors, feel the price was very fair and appreciated the attention to detail, consideration and tidiness of the fitters.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Review

We have used West Country Windows over the last 6 years to replace all our windows & doors and to build a bespoke conservatory. All their staff are very friendly & have stayed with the firm for the whole period. They are very efficient, and tidy up each day.  Any snags are dealt with promptly. We would certainly recommend them. 

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Replacement doors

We recently had our front doors replaced by West Country Windows. Very pleased with the work carried out and would happily recommend. If I wanted to be critical, my only gripe would be that I would have preferred more communications,
reference a delay, which wasn't West Country Windows fault.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great windows

We had 7 windows and sliding door replaced by Westcountry windows. Our fitter didn't just do the replacement, he took the time to suggest a worthwhile visual improvement and got on with the job, no messing. They now look great inside and out.
The whole process was straightforward with no pressure and we're really pleased with the result.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, well fitted by friendly and professional fitter. All communications efficient, all dates were met.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

The windows are beautiful

The windows are beautiful, they guys who fitted them were polite and professional, and efficient. The job was completed as per agreed timescales, Very satisfied customer.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

What a great company

We are so pleased with our new front door that has just been fitted today. This makes a full set! Over the years West Country Windows have replaced the old conservatory that came with the house and replaced all of the windows. Every time we have used them there has been the same friendly and efficient service that makes you feel a valued customer. Why would you go anywhere else! We are very lucky to have this company in our area, I wholeheartedly recommend them

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Quality product & service

We went back to West Country Windows as were very pleased with windows & doors they fitted in our previous property.
The two chaps who fitted these windows were very friendly, courteous, left everything clean and the workmanship was second to none!! The windows are the usual excellent quality. We would definitely use and recommend them again :) Thank You

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Garage Door Fitting

They came fitted my garage side door, were on time, efficient and the guy was very friendly even helping resolve an issue with our patio doors which had dropped.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

I would like to say great work by west country windows

I would like to say, that from meeting Tony the salesman for the first time, very professional,he knew what he was talking about, to the fitting of a bedroom windows, and a bathroom windows, A very nice man called Colin came to fit them, he was very professional and left everything clean and tidy. I am having more work done by them would highly recommend the company.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

A company I would definitely recommend

From the first meeting with director Spencer I had total confidence in this company no hard sell just honest salesmanship. Neil checked measurements prior to being made Maris and Karen fitted the windows. All directors and staff were first class. 5 star sevice

March 30, 2026
Unprompted review
West Country Windows logo

Reply from West Country Windows

Thank you for your fantastic review. We’re delighted to hear that you felt confident in us from your very first meeting and appreciated our honest, no-pressure approach.

It’s great to know that everything ran smoothly from survey through to installation, and that Spencer, Neil, Marius, and Kayden all made such a positive impression. We’ll be sure to pass on your kind words to the whole team.

Thank you again for your support and for choosing West Country Windows—we truly appreciate your 5-star rating

Rated 5 out of 5 stars

New Conservatory

All started with a quote for a replacement conservatory we were more than happy with, later arranged a start date that suited us, two men arrived who were polite, hard working and were particular about attention to detail, we are very happy with the end result, only drawback was having to restock the cake and biscuit tins...

March 25, 2026
Unprompted review
West Country Windows logo

Reply from West Country Windows

Thank you for your wonderful review. We’re so pleased to hear that you were happy with your initial quote and that everything ran smoothly from start to finish at a time that suited you.

It’s great to know our installation team impressed you with their politeness, hard work, and attention to detail—and most importantly, that you’re delighted with your new conservatory.

We do apologise about the biscuit tins… our team do have a reputation for that. 😊

Thank you again for choosing West Country Windows, and we hope you enjoy your new space for many years to come

Rated 5 out of 5 stars

Brilliant product

I am very pleased with the look of my replacement windows. The two young men arrived on time and were friendly, hard working. They cleaned up after themselves you would not now they had been there except for my lovely new windows. Thank you West Country Windows.

February 16, 2026
Unprompted review
West Country Windows logo

Reply from West Country Windows

Thank you for your lovely review. We’re so pleased to hear that you’re happy with the look of your new windows.

It’s great to know our installation team made a positive impression by being punctual, friendly, and hardworking—and that they left everything so clean and tidy. We always aim to make the whole experience as smooth and hassle-free as possible.

Thank you again for choosing West Country Windows, and we hope you enjoy your new windows for many years to come

Rated 5 out of 5 stars

Unexpected Garden room

I recently had a replacement door, windows and a conservatory installed, and I couldn't be more pleased with the results. The craftsmanship was impeccable, with every detail attended to, and the installation team A.J. and Joe were courteous, professional, and punctual. The new windows have transformed the look of my home, keeping it warmer and quieter, while the conservatory is now a beautiful, light-filled space that we enjoy every day. I highly recommend their services – truly deserving of a five-star rating.

March 20, 2026
Unprompted review
West Country Windows logo

Reply from West Country Windows

Thank you so much for your fantastic review. We’re absolutely delighted to hear how pleased you are with your new door, windows, and conservatory. It’s wonderful to know that the installation has transformed your home, making it warmer, quieter, and giving you a bright new space to enjoy every day.

A.J. and Joe will be especially grateful for your kind words—we’ll be sure to pass on your feedback to them. They take great pride in their work, and it’s great to hear that their professionalism and attention to detail stood out.

Thank you again for your recommendation and for choosing us. Enjoy your beautiful new space

Rated 5 out of 5 stars

Very pleased with new windows and and…

Very pleased with new windows and and back door. Very easy to deal with a process that tailored to fit around me. The fitters were helpful clean and tidy and made sure I was happy before they left.

March 24, 2026
Unprompted review
West Country Windows logo

Reply from West Country Windows

Thank you for your kind review. We’re delighted to hear that you’re very pleased with your new windows and back door. It’s great to know the whole process was smooth and tailored to suit your needs.

Our installation team will be especially pleased to hear your feedback about their helpfulness and attention to cleanliness—they always aim to leave every home just as they found it.

Thank you again for choosing us, and we hope you enjoy your new installations for many years to come

Rated 5 out of 5 stars

"A Fantastic Job"Blue Anchor

"A fantastic experience with West Country Windows from start to finish. The quality of the doors is superb, and the fitters Marious and Kalan ( hope spelling is correct ) did an outstanding job—professional, polite, and they left everything spotless. It’s great to support a local business that clearly cares about its craftsmanship. Highly recommend!"

March 23, 2026
Unprompted review
West Country Windows logo

Reply from West Country Windows

Thank you for your fantastic review. We’re delighted to hear you had such a positive experience from start to finish and that you’re so pleased with the quality of your new doors.

Marius and Kayden will be thrilled to hear your kind words — we’ll be sure to pass them on. It’s great to know their professionalism and attention to detail made such a good impression.

We really appreciate your support of a local business and your recommendation. Thank you for choosing West Country Windows

Rated 5 out of 5 stars

Excellent quality and service

We are based in Exmoor National Park and needed a company who had full knowledge of dealing with all the planning and consent requirements. West Country Windows were recommended to us and we are so pleased that we chose them. We have had all our windows and doors replaced and West Country Windows dealt with all the planning requirements. The quality of the windows and doors is excellent. The fitters who came were excellent and super polite and tidy and a credit to the company. I would not hesitate to recommend West Country Windows. Our house is transformed!

March 19, 2026
Unprompted review
West Country Windows logo

Reply from West Country Windows

Thank you for your wonderful review. We’re delighted to hear how pleased you are with your new windows and doors, and that our team could support you through the planning and consent requirements in Exmoor National Park.

It’s fantastic to know the quality of the products and the professionalism, politeness, and tidiness of our fitters made such a positive impression. We’ll be sure to share your kind feedback with the whole team.

We’re thrilled your home has been transformed and truly appreciate your recommendation. Thank you for choosing West Country Windows

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