Willis & Gambier Reviews 179

I purchased some leather Willis & Gambier dining chairs in 2014. I was very pleased with them until a couple of years ago when the leather finish started peeling off. I would say that a third of the leather has peeled off the seat of one chair that is used regularly The chairs are kept in our dining room and only have normal use, ie used for meals. Some of the chairs have hardly been used and they are all showing the same signs.
I thought that I was purchasing leather chairs that would last for many years. I cannot tell you how disappointed I am with the wear.
I contacted Willis & Gambier via their website and have not heard back.

Beautiful furniture as always. Good quality.

Brilliant customer service and great value for money. I will definitely use again.

Very pleased with the chest of drawers. The dividers in the top drawer were a bonus. Good quality. Very pleased.

When you order a bed and it takes a month to turn up,we'll that's pretty poor service, certainly won't be recommending or using again.

Headboard is excellent quality and finishes off our bedroom. Star deducted due to delivery being longer than originally expected

Arrived much earlier than expected and the table I ordered is an absolute beauty. Such good quality and will be a feature of my home for many years to come.

Quality table, excellent communication, fast delivery, highly reccomend.

Timeless furniture made to last. We have several pieces and can not fault them.

Well made wardrobe, quality materials and easy to assemble with all instructions and fixings and it was fast delivery, I would definitely recommend!

Bought some of the Ivory range from here for a spare bedroom and loved it that much I sometimes go sleep in there! Such a nice look and really pleased with the quality of it all, thankyou!

Purchased from the outlet would highly recommend

I ordered a Hancock dressing table from the outlet store. The item was shown as in stock and they happily took my money. I received no further communication from the company despite an email chasing delivery. Three weeks later finally received an email from the delivery company saying they would deliver the following week. Next day I get an email saying my order had been cancelled. No explanation, so I had to phone up to see what was going on. Evidently the item was not in stock despite allowing me to purchase it. No goodwill gesture. No offer to honour the order even if I needed to wait for new stock. Bad way to treat your customers Willis and Gambier.

Really pleased with the professional service from the two delivery lads very polite and cheerful.

Very good service and very happy with goods. Thankyou.

Great service and very efficient especially with keeping us updated with the status of delivery.

Bought a small bedside chest from the Outlet. It is lovely quality and was a great price . I’m really pleased with my purchase - very stylish!

My chest of drawers were delivered on time. Communication was excellent, I was contacted a few times because I wanted to delay delivery to a time that suited me and they were able to accommodate. There was a faulty drawer knob which they replaced immediately after I contacted them.

Ordered a dining table from the W&G outlet site. Had to chase to get a delivery update, but delivery team considerate and polite and very happy with purchase.