Willis & Gambier Reviews 179

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful design of the products, often describing them as well-made and stylish. Many people highlight the excellent delivery service, noting its speed, efficiency, and the politeness of the delivery personnel. The overall service, from sales to delivery, is frequently commended as fantastic. However, some people were dissatisfied with specific delivery experiences, citing unprofessional conduct from delivery teams and issues with items not being taken to the desired room. A few customers also mentioned receiving items that were not the exact color described, such as an "Ivory" item appearing "Cream."

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising its quality, craftsmanship, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high quality and craftsmanship of the... See more

Delivery service

Clients share positive opinions on delivery service, often highlighting quick delivery times and the... See more

Service

Users describe positive interactions with service. Customers consistently praise the fantastic and brilliant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought two beautiful Willis & Gambier bedside cabinets and I’m absolutely thrilled with them. The quality of the wood is excellent, and the off white colour is just right , soft and elegant without... See more

Company replied

Rated 5 out of 5 stars

We had already a bedroom fitted out with Willis & Gambier furniture. As it was amazingly quality it made sense to get our new furniture through them. Was not disappointed,top quality and worth every p... See more

Company replied

Rated 5 out of 5 stars

With a large choice of sideboards available we looked to buy a quality unit with a classic style. We choose the Willis & Gambier as a beautifully designed unit as it defined the style we were trying t... See more

Company replied

Rated 5 out of 5 stars

Perfect delivery from a very nice & polite man. Arrived on time & respected my property. Credit to your company. Love the furniture just what I was looking for. Easy to assemble the wardrobe, grea... See more

Company replied


Company details

  1. Furniture Wholesaler

Written by the company

Willis & Gambier’s bedroom and dining furniture collections are stylish and beautifully made. Designed with the needs and demands of 21st century life in mind, each collection has been carefully crafted capturing its own unique lifestyle. Encompassing classic, modern, revival and casual styles there is a collection to complement any home and setting.


Contact info

4.8

Excellent

TrustScore 5 out of 5

179 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Worth every penny

Great quality furniture that even 13 years on looks just as good as the day we purchased it. Quality you can’t beat.

March 23, 2021
Unprompted review
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Reply from Willis & Gambier

Hi Lindz, thanks for your lovely review & 5 stars!

Rated 5 out of 5 stars

I have Willis and Gambier furniture in…

I have Willis and Gambier furniture in pretty much every room of my house. You cannot find the quality and value for money anywhere else. I recently purchased some discontinued items from their outlet. Such a fantastic price for the quality of the product. Kirsty was really lovely and knowledgable, she even convinced me to add a larger chest to my order! I’m so glad I did as it’s transformed the guest bedroom! Customer service most companies would envy

March 23, 2021
Unprompted review
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Reply from Willis & Gambier

Hi Carol, thanks for your lovely review. We are so pleased that you are happy with your furniture. We will pass on your lovely comments to Kirsty also!

Rated 5 out of 5 stars

Fantastic

Great quality products. Would highly recommend. ⭐️⭐️⭐️⭐️⭐️

March 23, 2021
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Hi Nicole, thanks for your lovely review & your 5 stars!

Rated 5 out of 5 stars

I would not hesitate to use WG again...

Extremely happy with the Antoinette storage box. Very well built and sturdy, looks expensive and overall superb quality. I’ve already received compliments on how lovely it looks in the living room. Kirsty & Michael have been absolutely amazing from start to finish, kept me up to date about my purchase and very easy to contact and speak to someone - Excellent customer service! I would not hesitate to use WG again, in fact I am now looking at some living room furniture sets. Would highly recommend them to family & friends.

March 23, 2021
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Thanks for the lovely review Armin. We will pass on your lovely comments to Kirsty & Michael.

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