Winny's Kitchen Reviews 100

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

I’m about a year late posting this review but I previously wrote a 1 star review back in October 2021 - Whilst I didn’t have the best experience with the food from Winny’s Kitchen I was throughly impr... See more

Rated 1 out of 5 stars

Has potential but the final result was poor. Jerk chicken flavour while spicy was not “blended” Flavours didn't come together and still tasted a bit “raw.” After microwaving, sauce was very watery.... See more

Rated 5 out of 5 stars

Had a delivery of fabulous meals from Winny’s & ordered their absolutely amazing jerk sauce. Can’t recommend highly enough! I understand they’re soon to be selling in Morrison’s too - if you love heal... See more

Company replied

Rated 5 out of 5 stars

Meals were absolutely delicious, tasted fresh and flavoursome and good size portions. We will be placing another order again, as even my 2 children (aged 10&12) thoroughly enjoyed the meals. The food... See more

Company replied

Company details

  1. Meal Delivery
  2. Fitness and Nutrition Service
  3. Health Food Store
  4. Online Food Ordering Service

About Winny's Kitchen

Written by the company

🌶️ Fresh, Healthy & Affordable Caribbean Home Style Cooking 🧄🌴
🇬🇧Nationwide Meal Delivery
🌍 Sustainable Packaging
🤝 HMC Certified file:///Users/shaunsookoo/Downloads/Homepage-banner-hr.html

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

100 reviews

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Rated 4 out of 5 stars

Lovely tasting food

Being a new customer, I ordered 7 meals as a "trial". Other meal prep services could only offer delivery in one or two week's time so I was pleasantly surprised Winny's could deliver sooner.

The food is delicious and I cannot complain regarding the quality and taste of the meals I have now tried. I will certainly be ordering again!

If I had to find a fault, it would be with the seal of the plastic film. Two meals were a tiny bit open due to an improper seal but I do like the simplistic packaging.

January 2, 2022
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Reply from Winny's Kitchen

Thanks so much for ordering from us and for the lovely review. Sorry about the seal issue. This certainly shouldn't have happened. We noticed this fault in a few batches produce but this has now been rectified. Really pleased you enjoyed the meals nonetheless. All the best.

Rated 5 out of 5 stars

Review

Food is very nice I loved it and highly recommend it to people who are trying to loose weight as my goal is to loose weight.
Loved the service quality and everything.
Thank you winny’s kitchen 👍

December 30, 2021
Rated 5 out of 5 stars

Excellent company and great communication.

Initially had issues with delivery despite Winny's sending the order on time, order did not arrive it time for Christmas. Their excellent customer service resolved the issue rapidly. Food arrived packed well and tasting delicious. Will definitely be using again online food company's such as Winny's are a rare find. Their communication throughout has been second to none.

Thank you to the Winny's Kitchen Team.

December 26, 2021
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Reply from Winny's Kitchen

Thanks leaving a review. We sent your parcel on time via DPD but unfortunately they did not deliver it successfully. We emailed you on the 27th to let you know of this issue, we resent the parcel and offered a full refund so this order was completely complimentary on the business. We are very sorry for the delay caused and wish we could have done more but it was completely out of our hands. I hope you guys enjoyed the food when it was recieved just like the rest of our customers ☺️

Rated 5 out of 5 stars

Amazing!

A truly fantastic service. Ordered and delivered within 24 hours. High quality food which supplements requirements for my active lifestyle perfectly. Nutritiously brilliant and tastes great!

November 18, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant experience with Winny's…

Brilliant experience with Winny's Kitchen. Spoke to Shaun on the phone; such a lovely person, pleasant, attentive listening and helpful. Food was sent to me in London very well packaged. So easy to heat in either the oven or microwave in no time at all. The flavours were as expected, beautifully seasoned. I bought a selection of items including, jerk chicken with mac n'cheese with veg and rice and peas. They were all placed in the new packaging, which is much better than the previous packaging. Being of Caribbean heritage, it was just as what I cook at home. I can highly recommend Winny's Kitchen for the full authentic Caribbean experience. Well done Winny, Shaun and team.

November 12, 2021
Unprompted review
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Reply from Winny's Kitchen

Denise I have to thank you so much for taking the time to leave such a detailed and thoughtful review of our business. As a small business CEO, it can be very tough at times but reviews like this really brighten up my day so thank you very much for that!
All the best,
Shaun

Rated 5 out of 5 stars

I am so grateful to have found this…

I am so grateful to have found this company, the meals taste fantastic and are so convinient. The customer service is great, l have been dealing with Shaun who has been really helpful when placing my weekly orders. Would recommend giving it a try.

November 11, 2021
Unprompted review
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Reply from Winny's Kitchen

Thanks for leaving us a review Taskeen. We are so pleased to have been so helpful for your lifestyle :)

Rated 5 out of 5 stars

Ordered seven different meals for work

Ordered seven different meals for work. Enjoyed every one; found my meals to be tasty and very filling. These meals are helping with my weight loss. I’ve subsequently placed weekly orders and on my third week now. I think it’s value for money. I’ve also tried the porridge which is really delicious. Meals arrive on time specified.

November 4, 2021
Unprompted review
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Reply from Winny's Kitchen

Thanks so much for leaving us this lovely review! Really pleased you are enjoying our service 🙏🏾

Rated 5 out of 5 stars

Highly Recommended

Highly Recommended

I just recommended to my colleague, she is very excited to make an order soon. She already has tasted it and loves it.

November 2, 2021
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Reply from Winny's Kitchen

Thank you for the review and also for recommending us to a friend. This means a lot to us as we cannot continue to grow without amazing customers like you sharing your experience with others. Welcome to the Winny's Family 🙏

Rated 1 out of 5 stars

Tasted terrible.

Definitely the worst tasting meal prep service i've ever had, especially for the price. Didn't taste anything like a jerk sauce, I couldnt tell you what flavour that was. I ate what i could so i didnt waste my money, but i threw at least half of it away.

On the plus side you guys inspired me to cook for myself more as i've lost trust in trying new meal prep services. So thanks for that.

November 1, 2021
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Reply from Winny's Kitchen

Hi there,

I am the CEO of the company and it deeply saddens me reading your review. As you would have seen from our other reviews, we are one of the highest rated services of our kind in the UK across Trust Pilot, Google, Yell.com and Facebook and they are loved by many but this doesn't take away from the disappointment of it being so terrible for you and for this I are very very sorry. This is certainly a splash of water in my face to highlight to us that we sadly can't impress everyone no matter how hard we try.

I really hope in time you are able to find a service that caters to your specific needs and expectations.

All the best,

Shaun

Rated 5 out of 5 stars

Simply incredible

Absolute lifesaver in terms of saving time, and delicious, tasty, wholesome food. These people are a godsend. Keep it up!

October 28, 2021
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Reply from Winny's Kitchen

Bless you Sadiq thank you so much for taking the time to leave us such a lovely review! Thanks for the encouragement, we will always try our best ☺️

Rated 5 out of 5 stars

Best healthy ready meals service

I have tried a few ready meal companies and Winny's is by far the best.
Previous companies I have had issues with food spilling inside the package, broken containers, even no email updates or delivery at all one week. They would also use a lot of plastic.
Winny's is the only company that I have had zero issues with and the packaging is environmentally friendly too.
They're consistent and the food is the most delicious out of the companies I have tried too. Really happy.

October 15, 2021
Rated 5 out of 5 stars

5 Stars

Perfectly Made. Defo Buying More Meals Soon.

October 12, 2021
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Reply from Winny's Kitchen

Thanks so much for the lovely review. Really pleased you enjoyed!

All the best,

Shaun (CEO)

Rated 4 out of 5 stars

Good Carribbean food for alternative tea time meals

Ordered 11 meals, when they had an offer a 40 % off. Jerk chicken n mash are the first we have tried and they are great. They delivered within a 1hour time slot and we put all but the above, in the freezer. We recycled box, but freezer bags and wool packaging were tricky to dispose of. Need to think about taking back the packaging on next delivery for some discount perhaps. Would recommend to give these a try.

October 11, 2021
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Reply from Winny's Kitchen

Hi Carl,

So glad we got to speak on the phone about your experience. It was great to run by you our new packaging recycling campaign to incentivise our customers to recycle so we thank you for that. We can't wait to launch this so we can be a 5 star service in your eyes too.

All the best,

Shaun (CEO)

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