The BEST experience
I went with my parents on vacation and I had a great time, the house was like a castle.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
5StarsHome is an online portal dedicated to Holiday rentals like chalets, town houses, villas, apartments and many more as well as buying and selling properties. Ideal for your holidays, leisure, entertainment, events, surprises, investments. As reques...
United States
I went with my parents on vacation and I had a great time, the house was like a castle.
Great company. Very professional and effective in handling any matters.
Had a wonderful time at our Buger based finca when we were there in October 2022. Booked the 5StarsHome finca via booking.com. Unfortunately, although reminded 5 times (!) until now, 5StarsHome has not paid back our deposit of €750, although they have confirmed multiple times that the bank transfer would be taken care of. Big shame after such a great holiday, and still puzzled as to why a company that makes a legit appearance on the internet is actually fraud. Happy to share screenshots, emails and other documents of evidence to other users who are interested in booking with 5StarsHome. Don't do it!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.