Alexander Clementine Reviews 336

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, comfort, and softness, often describing them as "life-changing" or "unbelievable." Many people appreciate the thoughtful design, especially for those with specific needs like post-surgery recovery or sensory issues. The ordering process is generally smooth, and the customer service is frequently highlighted as outstanding, with many consumers noting the helpful, efficient, and personal support they received. However, some people were dissatisfied with the sizing, finding it ambiguous or not well-suited for larger busts, leading to issues with fit and support. A few customers also reported delays in receiving their orders and, in some cases, difficulty getting a response from customer service regarding these delays or refund requests.

What people talk about most

Product

People report positive experiences with product. Many praise the comfort and softness of the fabric, with... See more

Quality

Users describe positive interactions with quality, highlighting the divine, soft, and comfortable fabric that... See more

Order

Consumers generally find the ordering process positive. Many reviewers report that ordering is simple and... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the excellent,... See more

Service

Clients share positive opinions on service, highlighting its efficiency and personal touch. Many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Unfortunately the bra I ordered didn't fit, I have returned it. I was pleasantly surprised that when I messaged to say it didn't fit they had a new range coming out and offered to send me one of those... See more

Rated 4 out of 5 stars

The product and concept is great but the information to guide on sizing needs more work. S M L is a bit ambiguous for bra’s. I got advice on what would be the equivalent to a 34C and advised that M w... See more

Rated 4 out of 5 stars

Colour lovely, bra top comfortable, but would have preferred a fuller panty if there’d been an option!


Company details

  1. Underwear Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Lingerie Manufacturer
  5. Lingerie Store
  6. Women's Clothing Store

Written by the company

Alexander Clementine is a revolutionary, sustainably advanced women's health company making second-skin underwear from Icelandic seaweed and eucalyptus. The underwear maintains the natural properties of seaweed, making them naturally antibacterial, anti odour, temperature regulating and hypoallergenic. The unique seaweed blend uses 97% less water and energy than cotton to create as well as being softer than silk. The seaweed is harvested from the Icelandic Fjords every four years where it is cut above the regenerative level, meaning there is no detrimental effect on the environment and ecosystems. The eucalyptus comes from FSC forests. The fabric is carbon neutral and biodegradable and holds multiple prestigious fabric awards. Seaweed offers unique benefits for women experiencing menopause, including rich vitamins and minerals that support hormonal balance, natural anti-inflammatory properties for soothing skin, and a cooling effect to alleviate hot flushes. The underwear helps alleviate menopausal symptoms of heightened sensitivity. dry & itchy skin, vaginal atrophy, hot flushes and sleeping discomfort.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

336 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Simple brief is really small

Ordered simple brief the first time which seemed to be designed for ladies who are model skinny. High brief in same size fitted perfectly, no I do not have a big bum! Happy with service and quality

February 16, 2025
Rated 4 out of 5 stars

Comfortable underwear

Delivery was fast. The underwear material is very comfortable. The bra/crop top fits true to size and is supportive and easy to wear all day. However the bottoms are a little smaller than expected for the size I ordered.

February 16, 2025
Rated 5 out of 5 stars

Wish these had been around sooner

Already got 3 bras and just ordered another. They are fabulous. The area on my back where I usually have problems no longer bothers me. These bras are comfortable, no sweating, just pull on and go.

March 2, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic scoop back crop top

Fantastic crop top, the material is really soft and lovely to wear. The only one I have found to be comfortable post surgery and radiotherapy. It has enough support without being tight or too high at the armpit. Everything I have tried up to now has rubbed on my biopsy scars. The cut of the bra avoids that sensitive area. The size guide is true to size and the item comes beautifully packaged and in quick time.
The customer service is amazing. You will not be disappointed in any aspect of this product and company. Please support this wonderful venture.

February 2, 2025
Rated 1 out of 5 stars

Your product is awful

Your product is awful. I’m sorry I purchased it. There is no support what so ever. The only plus is that material feels nice! Biggest waste of money, highly disappointing.

February 8, 2025
Alexander Clementine logo

Reply from Alexander Clementine

Hi,

We're truly sorry to hear that you’re disappointed with your purchase. Your comfort and satisfaction mean everything to us, and we never want anyone to feel like they’ve wasted their money.

Our seaweed underwear is designed to be lightweight, breathable, and gentle on the skin, but we understand that everyone has different preferences. We don't use any underwire or padding in our products to ensure the highest level of comfort. We really appreciate your feedback, and we'd love the opportunity to make things right.

Please reach out to our team at hello@alexanderclementine.com, and we’ll be happy to discuss how we can improve your experience. Thank you for giving us a try, and we hope we can find a solution that works for you.

Warmly,
The Alexander Clementine Team

Rated 5 out of 5 stars

Amazing service, fantastic products

My daughter had a hernia operation and found the Alexander Clementine bras through some recommendations.
I ordered 2 for her and the service and caring nature of this company was second to none.
I mean, really. So good!
She is now in recovery and wearing the bras and is absolutely delighted with them.
I highly recommend both the products and the company. You won't go wrong with Alexander Clementine!
Not cheap, but worth every penny.

January 31, 2025
Rated 5 out of 5 stars

Take it from a cynic. You really are worth it…

They may be pricey but they are utterly fantastic! If you are a ‘woman of a certain age’ wondering whether you will ever again find a comfortable pair of knickers then honestly give these a go. I was hugely cynical (but also desperate enough to try!) and I am more than delighted. On this occasion, believe the hype!

January 30, 2025
Rated 5 out of 5 stars

Great quality bra

Great quality bra, very comfortable and sensible on the skin. Feels a bit tight on the ribs but that might just be me being sensitive. The fabric cleans well and dries quickly. Highly recommend it.

January 29, 2025
Rated 5 out of 5 stars

Incredibly soft and unbelievably comfortable.

Helps with sweating and irritation. Makes a real difference in getting a good night’s sleep.

It feels like you’re wearing nothing. Light, breathable, and barely there. Hard to describe, but once you try it, you’ll understand.

Made a big difference for me, both physically and mentally. I’d recommend these underwear to any menopausal woman.

January 4, 2025
Rated 5 out of 5 stars

Very comfy bra

Great bra very comfortable & supportive. You forget you are wearing it. Sizing guide was helpful and accurate. Highly recommend and will be buying a second one.

January 4, 2025

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