I had not heard of this company prior to being guided to them by my granddaughters Christmas wish list. The ordering process was easy, although processing time was longer than I expected, however this... See more
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Review summary
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Reviews shaping this summary
I ordered a packet of 10 strips of plastic mosaic tiles. the product was as expected and arrived in good condition. However, I was surprised about how expensive the postage was for such a small and li... See more
Company replied
I bought several craft kits for my grandkids (3 & 5 years) in the sale so they were very good value for money. They are all high quality and look like fun to put together. I only gave 4 stars bec... See more
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The bendy penguins were very cute (but I expected them to be bendier). They arrived faster than expected with the very inexpensive colouring in pads.
Company replied
Company details
About Baker Ross Australia
Written by the company
Arts & Crafts
Craft Activities
Toys
OFFERS
Contact Us
Inspiring creativity since 1974
We think it should be easy for parents, teachers and most importantly kids, to fulfil their creative potential with access to fun and educational craft activities at a great price. That’s because inspiring young creatives with educational play ideas will get them thinking and learning from the very beginning.
We stock a huge range of arts and crafts supplies that make play-based learning straightforward and enjoyable for all the family. Plus, we have hundreds of free craft projects and fun themed printables too - because we love helping kids achieve!
Exclusive Products
With over 75% of products exclusive to Baker Ross, there’s nowhere better to shop for your arts and crafts essentials or party supplies. Designed with kids in mind, our toys, craft kits and imagination boosting activities bring fun and learning together so everyone, everywhere can experience the creative joy of arts and crafts.
Money back guarantee
All products sold by Baker Ross Limited come with a money back satisfaction guarantee. Therefore, if for any reason you are not happy with your order or a product, simply return it to us within 28 days of receipt for a full refund of the goods value or an exchange.
Contact info
4.1
Great
2K reviews
Asks customers to review
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They had exactly what I wanted and they…
They had exactly what I wanted and they had it to my door in quick time. England to Tasmania. Many thanks.
November 24, 2025
Reply from Baker Ross Australia
Hi Michael,
We're happy to hear that you found exactly what you were looking for, and we appreciate your acknowledgment of our swift delivery from England to Tasmania!
Kind regards
Lynn
Baker Ross Team
Great range of Christmas Crafts
Great range of Christmas Crafts, easy to purchase, prompt delivery and loads of family fun to make
November 21, 2025
Reply from Baker Ross Australia
Hi Karayna,
We're happy to hear that you found a great selection of Christmas crafts and enjoyed the easy purchase and fast delivery! Thank you for sharing your crafting fun!
Many thanks
Lynn
Baker Ross Team
Great products and quick delivery
It was very easy to select kits required.
Delivery was fast and efficient.
November 21, 2025
Reply from Baker Ross Australia
Hi Judy,
We're happy to hear that selecting your kits was easy and that our delivery was fast and efficient. Thank you for your positive feedback!
Kindest regards
Lynn
Baker Ross Team
Fantastic paint pens
Fantastic paint pens, rich in colour and dry so quickly. Loving the colour range 🤗Ordered 4 boxes with different colours easy to use and take with you when on the go! Thankyou for such a great product...what a find!!
November 21, 2025
Reply from Baker Ross Australia
Hi Nicci,
We're happy to hear that you find our paint pens fantastic, with their rich colors and quick drying time. We appreciate you noting the convenience of portability and ease of use. Thank you for your positive feedback!
Best wishes
Lynn
Baker Ross Team
Very ethical business
I had an issue with delivery - Lynn from Baker Ross was excellent in assisting me. I believe this is a truly ethical and honest business judging by the experience I have had resolving the issue.
November 17, 2025
Reply from Baker Ross Australia
Hi Penny,
We're happy to hear that the assistance you received was excellent and resolved the delivery issue. We appreciate your positive feedback and are glad you had a good experience with our business.
Kind regards
Lynn
Baker Ross Team
Reply from Baker Ross Australia
Hi Rhodine,
We're happy to hear that you found a great selection of affordable products. Thank you for your positive feedback; we appreciate it.
Many thanks
Lynn
Baker Ross Team
Great products
Great products, as described and quickly received. A real party maker!
November 12, 2025
Reply from Baker Ross Australia
Hi there,
We're happy to hear that our products met your expectations and arrived quickly! Thank you for your positive feedback; we appreciate it!
Kindest regards
Lynn
Baker Ross Team
Reply from Baker Ross Australia
Hello Denise,
We appreciate your feedback and regret that the instructions were missing.
We will review our packaging process.
Please kindly note that it is indicated from our website what would be included within each kits.
Decoration and glue are to be purchased separately for most of our kits.
Our apologies for any inconvenience.
Kind regards,
Cindy.
Will never use these people again
Still have not received my product much to my disgust so can’t review the product! Will never order from them again!!!
November 4, 2025
Reply from Baker Ross Australia
Hello Margot,
We are very sorry to hear that your order has not arrived.
We appreciate you bringing this to our attention and we will investigate the issue promptly.
We will also email you shortly.
Our apologies for any inconvenience.
Kind regards,
Cindy.
I ordered my product on 30 October and…
I ordered my product on 30 October and still have not received my package.
I paid $17.95 to receive in 5 to 7 working days so am very disappointed I have not received it.
October 31, 2025
Reply from Baker Ross Australia
Hello,
We're very sorry to hear that your order, placed on October 30th, hasn't arrived.
We know it's frustrating when deliveries don't arrive within the promised timeframe.
We can however see that you have been in touch with our customer service team and that a replacement has been issued for you.
Our apologies for any inconvenience.
Kind regards,
Cindy.
Very pleased with purchase and how…
Very pleased with purchase and how quickly it arrived
October 29, 2025
Reply from Baker Ross Australia
Hi Coral,
We're happy to hear that you are pleased with your purchase and its quick arrival. Thank you for your positive feedback; we appreciate it.
Best wishes
Lynn
Baker Ross Team
Reply from Baker Ross Australia
Hi Janice
We're glad you found it easy and quick to order. Thank you for your positive feedback; we appreciate it greatly.
Kind regards
Lynn
Baker Ross Team
Great bubbles to have on the Christmas…
Great bubbles to have on the Christmas dinner table for adults and children alike - fills any gaps in the conversation as people first sit down. Christmas-themed and bubbles that last.
October 20, 2025
Reply from Baker Ross Australia
Hello,
We're happy to hear that our bubbles were a hit at your Christmas dinner!
It's great they helped spark conversation and lasted long.
Thank you for your positive feedback.
Kind regards,
Cindy.
The Baker Ross Team.
Excellent service and love my racing…
Excellent service and love my racing Xmas wind up toys. Can’t wait for Xmas day to see them in action
October 14, 2025
Reply from Baker Ross Australia
Hello,
We're happy to hear that you enjoyed our service and your racing wind-up toys!
We appreciate your positive feedback and hope they bring joy this Christmas.
Kind regards,
Cindy.
The Baker Ross Team.
I have always had good service but disappointed with my latest order.
I have always had good service and delivery from you.
But this last order was a little disappointing. The wreaths I received were a lot smaller and they were the only foam wreaths on the website. I thought I was ordering the same size as my previous orders, 20cm wreaths.
Today I received an email from you advertising the 20cm wreaths. Were they out of stock? I feel that this should have been mentioned.
October 13, 2025
Reply from Baker Ross Australia
Hello,
We appreciate your continued patronage.
We're sorry the recent wreath order didn't meet your expectations and that you received a smaller size than anticipated.
We regret that we didn't communicate about the 20cm wreaths possibly being out of stock.
We'll review our communication process to prevent this in the future.
Thank you for bringing this to our attention.
Kind regards,
Cindy.
The Baker Ross Team.
bat craft winner
The children loved the bat craft. But the instructions were very small and a bit vague for the older people assisting the children
October 17, 2025
Reply from Baker Ross Australia
Hello Rebecca,
We're glad the children enjoyed the bat craft!
We appreciate your feedback about the instruction size and clarity for the adults assisting.
We will review them to make improvements.
Kind regards,
Cindy.
The Baker Ross Team.
Reply from Baker Ross Australia
Hello,
We're happy to hear that you received your product quickly and your grandson is enjoying it!
Thank you for your positive feedback; it means a lot to us.
Kind regards,
Cindy.
The Baker Ross Team.
Reply from Baker Ross Australia
Hello Jane,
We're happy to hear that you received your order quickly and in good condition!
We appreciate you taking the time to share your positive experience.
Kind regards,
Cindy.
The Baker Ross Team.
Reply from Baker Ross Australia
Hello Jenni,
Thank you for sharing your feedback.
We are glad to hear that.
Kind regards,
Cindy.
The Baker Ross team.
The delivery etc was as expected. the product was not as only 3 out of the 4 worked
The delivery etc was as expected. only 3 out of the 4 products worked as advertised
September 3, 2025
Reply from Baker Ross Australia
Hello Jon,
We appreciate your feedback and are glad the delivery met expectations.
We're sorry to learn one product didn't function as expected and value your time in bringing this to our attention.
Our apologies for any inconvenience.
Kind regards,
Cindy.
The Baker Ross Team.
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