I had not heard of this company prior to being guided to them by my granddaughters Christmas wish list. The ordering process was easy, although processing time was longer than I expected, however this... See more
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Review summary
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I ordered a packet of 10 strips of plastic mosaic tiles. the product was as expected and arrived in good condition. However, I was surprised about how expensive the postage was for such a small and li... See more
Company replied
I bought several craft kits for my grandkids (3 & 5 years) in the sale so they were very good value for money. They are all high quality and look like fun to put together. I only gave 4 stars bec... See more
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The bendy penguins were very cute (but I expected them to be bendier). They arrived faster than expected with the very inexpensive colouring in pads.
Company replied
Company details
About Baker Ross Australia
Written by the company
Arts & Crafts
Craft Activities
Toys
OFFERS
Contact Us
Inspiring creativity since 1974
We think it should be easy for parents, teachers and most importantly kids, to fulfil their creative potential with access to fun and educational craft activities at a great price. That’s because inspiring young creatives with educational play ideas will get them thinking and learning from the very beginning.
We stock a huge range of arts and crafts supplies that make play-based learning straightforward and enjoyable for all the family. Plus, we have hundreds of free craft projects and fun themed printables too - because we love helping kids achieve!
Exclusive Products
With over 75% of products exclusive to Baker Ross, there’s nowhere better to shop for your arts and crafts essentials or party supplies. Designed with kids in mind, our toys, craft kits and imagination boosting activities bring fun and learning together so everyone, everywhere can experience the creative joy of arts and crafts.
Money back guarantee
All products sold by Baker Ross Limited come with a money back satisfaction guarantee. Therefore, if for any reason you are not happy with your order or a product, simply return it to us within 28 days of receipt for a full refund of the goods value or an exchange.
Contact info
4.1
Great
2K reviews
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Craft kits for my grandkids
I bought several craft kits for my grandkids (3 & 5 years) in the sale so they were very good value for money.
They are all high quality and look like fun to put together.
I only gave 4 stars because the instructions are small and difficult to follow. Since I couldn’t complete the product accurately I don’t expect the children will be able to - but they will have fun trying and will end up with a sweet product.
I do recommend this company.
September 5, 2025
Reply from Baker Ross Australia
Hello Jean,
We're glad the craft kits were good value and high quality.
We appreciate your feedback about the instructions being difficult to follow.
We will review them to see how we can improve.
Thank you for recommending us!
Kind regards,
Cindy.
The Baker Ross Team.
The range of kids crafts
The range of kids crafts, very hard to choose as they are all great.
Shipping a tad expensive but comes from the uk
August 26, 2025
Reply from Baker Ross Australia
Hello,
We're happy to hear that you found our range of kids' crafts great and hard to choose from!
We appreciate your feedback regarding the shipping costs from the UK.
Kind regards,
Cindy.
The Baker Ross Team.
Reply from Baker Ross Australia
Hello ,
Thank you very much for taking the time to post your review on Trustpilot.
We are sorry that you find your item smaller than expected.
Please kindly note that the size would be indicated on our website.
Our apologies for any inconvenience.
Kind regards,
Cindy.
The Baker Ross Team.
You have fantastic products to…
You have fantastic products to purchase!!
However Our Local Community Neighbour Hood House which provides Child Care and Playgroup for families in a low social economic area with many single parents is a Not for Profit organisation. I have spent more on delivery charges than I have on the products that I have purchased.
August 26, 2025
Reply from Baker Ross Australia
Hello Carol,
We appreciate you sharing your feedback.
We acknowledge your concern about the delivery costs, especially for your not-for-profit organization supporting families.
Please kindly note that we are based in the UK.
The postage is calculated depending on the size and weight of the parcel to be shipped from the UK to Australia.
Our apologies for any inconvenience.
Kind regards,
Cindy.
They did not wor
August 26, 2025
Reply from Baker Ross Australia
Hello Barbara,
We are so sorry they failed.
We will look into this issue to improve our products.
We will also email you shortly to help further.
Our apologies for any inconvenience.
Kind regards,
Cindy.
Great product but there were…
Great product but there were instructions, and we did not know what to use paint or felt pens. Neither worked all that well is there a special paint we should use???//
August 18, 2025
Reply from Baker Ross Australia
Hello,
We appreciate your feedback and are glad you like the product. We're sorry the instructions were unclear regarding suitable paints or pens.
We will review the instructions to provide more clarity for our customers.
We will also email you shortly to help further.
Kind regards,
Cindy.
The product was as ordered
The product was as ordered. Had a little trouble with the delivery ( got the wrong parcel, and found it difficult to return)but all good in the end as I wasn’t in any hurry.
Was really pleased with the quality and would definitely order other products again when needed. Thanks.
August 11, 2025
Reply from Baker Ross Australia
Hello Susan,
We appreciate you taking the time to share your experience.
We're happy to hear that you were pleased with the product's quality.
We regret the delivery issue you encountered and are glad it was resolved.
Thank you for your feedback and future orders!
Kind regards,
Cindy.
It was just so easy
August 4, 2025
Reply from Baker Ross Australia
Hello,
We're happy to hear that you had such an easy experience.
Thank you for your positive feedback; we appreciate it.
Kind regards,
Cindy.
Very happy customer
arrival was fast and was delivered right to my door instead of post office which was great products were great and grand daughters have had a great time learning to sew will be ordering from you guys again
August 4, 2025
Reply from Baker Ross Australia
Hello Helen,
We're happy to hear that the delivery was convenient and prompt. It's wonderful your granddaughters are enjoying learning to sew with our products.
We appreciate your intention to order from us again.
Kind regards,
Cindy.
Great products and great service
Delivery was fast and the products are amazing thank you. My grandchildren all love the kits. This is the second time I have ordered a bunch of craft kits to keep them busy. I have recommended them to a few friends and they love the craft kits too. I am looking forward to selecting the christmas craft items next!!
July 29, 2025
Reply from Baker Ross Australia
Hello Anita,
We're happy to hear that the delivery was fast and your grandchildren love the craft kits!
Thank you for your continued support and for recommending us to your friends.
We appreciate you and look forward to helping you with your Christmas selections!
Kind regards,
Cindy.
I think their craft products are great
I think their craft products are great
so easy to use
July 24, 2025
Reply from Baker Ross Australia
Hi Narelle,
We're happy to hear that our craft products are easy for you to use! Thank you for sharing your positive experience with us.
Best regards,
Valentina
The Baker Ross Team
Adorable dragon planes
Adorable dragon planes. Perfect for a dragon birthday party. Can’t wait to see them all coloured in.
July 21, 2025
Reply from Baker Ross Australia
Hello Megan,
We're happy to hear that the dragon planes are perfect for the birthday party!
We appreciate you sharing your excitement about colouring them. Thanks for your positive feedback!
Kind regards,
Cindy.
Sand Art from Baker Ross
I bought the sand art for a gift.It arrived in good time and was very good quality.very happy with my purchase.
June 26, 2025
Reply from Baker Ross Australia
Hello,
We're happy to hear that the sand art arrived promptly and was of good quality!
Thank you for letting us know you were very happy with your purchase; we appreciate your feedback.
Kind regards,
Cindy.
Reply from Baker Ross Australia
Hello Emma,
We're happy to hear that our product met your expectations, and we appreciate your feedback regarding the prompt delivery!
Kind regards,
Cindy.
Products good quality and arrived…
Products good quality and arrived quickly to my overseas address
May 15, 2025
Reply from Baker Ross Australia
Hello Kate,
We're happy to hear that you received good quality products quickly, even to your overseas address.
Thank you for your positive feedback; we appreciate it very much.
Kind regards,
Cindy.
I just love your craft kits
I just love your craft kits. Great ideas, the kids love them and very easy for me to use in my work as an OT.
May 13, 2025
Reply from Baker Ross Australia
Hello,
We're happy to hear that our craft kits are a hit with the kids and easy for you to use in your OT work.
Thank you for sharing your positive experience with us!
Kind regards,
Cindy.
Horrible delivery and return process
We ordered from Australia and it took longer than advertised to arrive. Part of the issue was down to DAI the courier. When the box did arrive it was damaged. It arrived after the date of the party. The cost of return postage to the UK means that it just isn’t worth returning. Waste of money and global resources.
May 6, 2025
Reply from Baker Ross Australia
Hello Paul,
We regret that your order arrived late and that the box was damaged, especially after the estimated delivery timeframe.
We understand your frustration with the condition of the box and the cost of return postage from Australia.
We'll review this with our delivery partner.
We appreciate your feedback.
Our apologies for any inconvenience.
Kind regards,
Cindy.
Good straight forward shopping…
Good straight forward shopping experience, fast dispatch and excellent packing. My only issue is the postage price, much higher than other suppliers so a bit of a turnoff.
April 22, 2025
Reply from Baker Ross Australia
Hello,
We appreciate your positive feedback on our shopping experience, fast dispatch, and excellent packing.
We're glad you found the process straightforward and efficient.
We understand your concern about the postage price.
We strive to offer competitive pricing across all aspects of our service, and we'll take your feedback into consideration as we continue to evaluate our shipping options.
Kind regards,
Cindy.
Faulty material
Unfortunately I purchased three sewing packs each kit with two stuffed toys. My daughter has only use one so far which was supposed to be two dogs. One was fine but the second one had one full side and half the other side. Ie the head and front legs but no back legs.
April 9, 2025
Reply from Baker Ross Australia
Hello,
We understand your disappointment with the incomplete stuffed toy.
We strive to provide high-quality products and are sorry to hear that this wasn't the case with your purchase.
We appreciate you bringing this to our attention and will take your feedback into consideration as we continue to improve our products and processes.
We will also email you directly to resolve this issue.
Our apologies for any inconvenience.
Kind regards,
Cindy.
Order came on time and products were…
Order came on time and products were exactly what I wanted.
April 9, 2025
Reply from Baker Ross Australia
Hi Jan,
We appreciate your kind words and are thrilled to hear that your order arrived on time and met your expectations.
We strive to provide our customers with a positive experience and are glad we were able to deliver on your needs.
Best wishes
Lynn
Baker Ross Team
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