Baker Ross Ireland Reviews 4,908

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 130 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their excellent quality, great value, and how fun and easy they are to use. People also appreciate the website, finding it very easy to navigate and straightforward for ordering. However, some customers experienced issues with delivery, noting that it sometimes took longer than stated or that items were stuck in customs, especially for international orders. A few people also mentioned receiving damaged items due to inadequate packaging or finding that some products, like light-up balls or glitter tape, were not functional.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and value. Many customers praise the excellent... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise prompt and fast delivery, with... See more

Order

Users describe ambiguous interactions with order. Many customers report positive experiences, highlighting... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the excellent quality and value for... See more

Website

Consumers generally find the website to be positive, highlighting its ease of use and clear presentation of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery of items ordered was prompt. However, two of the shrink keyrings, despite following instructions carefully, ended up bunched up, leading to an upset pupil. They usually curl up at the corners... See more

Company replied

Rated 5 out of 5 stars

I bought lovely Christmas cups for my Junior Infant class. Sadly website said delivery in 2 days but they didn't arrive until 23rd Dec. Too late for me to give to the children. Had to run to Smyths to... See more

Company replied

Rated 5 out of 5 stars

I had a great experience ordering from Baker Ross Ireland. The website was very easy to use and ordering was quick and straightforward. Delivery arrived on time and everything was packaged really w... See more

Company replied

Rated 5 out of 5 stars

I ordered little trucks and diggers for my grandson and poppy windmills for me :) all arrived within the week, great selection of novelties that aren't arts and crafts. I love browsing the Baker Ross... See more

Company replied


Company details

  1. Hobbies & Crafts

About Baker Ross Ireland

Written by the company

Arts & Crafts Craft Activities Toys OFFERS Contact Us



Inspiring creativity since 1974

We think it should be easy for parents, teachers and most importantly kids, to fulfil their creative potential with access to fun and educational craft activities at a great price. That’s because inspiring young creatives with educational play ideas will get them thinking and learning from the very beginning.

We stock a huge range of arts and crafts supplies that make play-based learning straightforward and enjoyable for all the family. Plus, we have hundreds of free craft projects and fun themed printables too - because we love helping kids achieve!

Exclusive Products

With over 75% of products exclusive to Baker Ross, there’s nowhere better to shop for your arts and crafts essentials or party supplies. Designed with kids in mind, our toys, craft kits and imagination boosting activities bring fun and learning together so everyone, everywhere can experience the creative joy of arts and crafts.

Money back guarantee

All products sold by Baker Ross Limited come with a money back satisfaction guarantee. Therefore, if for any reason you are not happy with your order or a product, simply return it to us within 28 days of receipt for a full refund of the goods value or an exchange.


Contact info

4.1

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

prompt delivery and updates

prompt delivery and updates

April 14, 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hello,

We're happy to hear that you received prompt updates and delivery.
We appreciate your positive feedback very much.
Kind regards,

Cindy.
The Baker Ross Team.

Rated 5 out of 5 stars

Very prompt and accurate delivery of…

Very prompt and accurate delivery of order.

March 12, 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi there,

We're happy to hear that your order was delivered promptly and accurately. Thank you for your positive feedback; we appreciate it!

Best wishes

Lynn
Baker Ross Team

Rated 4 out of 5 stars

It arrived quickly

It arrived quickly. great choice of products to choose from.

March 23, 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hello Mary,

We appreciate you taking the time to share your feedback.
We're glad you found what you were looking for and that it arrived quickly!
Kind regards,

Cindy.
The Baker Ross Team.

Rated 5 out of 5 stars

Excellent

Excellent, Great products.

March 17, 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hello Elizabeth,

Thank you for posting your positive feedback on Trustpilot.
Kind regards,

Cindy.
The Baker Ross Team.

Rated 1 out of 5 stars

Never received my parcel.

Never received my parcel.
Stuck in customs????
Had to cancel entire order & run around at the 11th hour to find Easter crafts for 56 kids.
Absolute rubbish that I couldn't have a verbal conversation with anyone.
I hope I get a full credit very very quickly

March 17, 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hello Jennifer,

We are very sorry your parcel has not yet arrived.
We recognize the difficulty of needing to find alternatives on short notice.
We'll investigate the shipping issue with customs and communication options to improve our service.
We appreciate your feedback.
We can also see that a request to return your parcel was issued for you.
Our apologies for any inconvenience.
Kind regards,

Cindy.
The Baker Ross Team.

Rated 5 out of 5 stars

Great quality crafts and a really easy ordering experience

I had a great experience ordering from Baker Ross Ireland. The website was very easy to use and ordering was quick and straightforward. Delivery arrived on time and everything was packaged really well.
The products were excellent quality and great value for money. The kids absolutely loved the crafts...they were fun, easy to use, and the colours were vibrant with plenty included. Even I enjoyed doing them with them!

The finished pieces are really special and something I’ll keep for a long time. Overall, a lovely experience and I’ll definitely be ordering again.

March 17, 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hello,

We're happy to hear that you found our website easy to use and ordering straightforward.
It's great to know your delivery arrived on time and well-packaged. We're glad you enjoyed the excellent quality and value of our products, and that the crafts were a hit with the kids.
Thank you for your positive feedback; we appreciate it.
Kind regards,

Cindy.
The Baker Ross Team.

Rated 5 out of 5 stars

Good choice

Good choice
Good fast delivery
Only 1 complaint the glitter tape was unusable very disappointed

March 12, 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi Audrey,

We're happy you had a good experience and appreciate your positive feedback regarding the fast delivery.

We're sorry the glitter tape was unusable and regret any disappointment.

We have made contact with you, in respect of the Glitter Tape.

Kind regards

Lynn
The Baker Ross Team

Rated 2 out of 5 stars

Inadequate packaging

I ordered a set of 6 porcelain vases. When they arrived one was broken as they were inadequately packaged. They needed bubble wrap to protect them. I emailed BakerRoss twice and received no reply.

March 2, 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi Fiona,

We are sorry to hear that one of your porcelain vases arrived broken due to inadequate packaging.

On looking into this for you, we do not appear to have received your emails, and therefore we regret that you did not receive a response from us.

Please do make contact to this email address of enquiry@bakerross.ie

If you could provide us with an image also of the damaged item, we will be able to get this looked into for you, and get this resolved as quickly as possible.

Please accept our sincere apologies for this experience.

Kindest regards

Lynn
The Baker Ross Team
Thank you for your feedback.

Rated 5 out of 5 stars

Excellent product

Excellent product

March 2, 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi Keith,

We would like to thank you, for leaving us an amazing 5-Star review.

We are pleased to hear, you were more than satisfied with your purchase.

Best wishes

Lynn
The Baker Ross Team

Rated 5 out of 5 stars

great experience

I had a great experience with Baker Ross. The delivery came on time. When I had a question their team responded promptly and provided clear, helpful explanation. I'd definitely recommend the company based on this experience.

February 27, 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi Nataliia,

We're glad you enjoyed your experience. It's great to hear that our team provided prompt and helpful support and that your delivery arrived on time. Thank you for recommending us!

Best regards

Lynn
The Baker Ross Team

Rated 1 out of 5 stars

Bubble wands were so tiny and ridiculously…

Bubble wands were tiny and ridiculously expensive. I purchased giant wands for same price on Amazon as the tiny ones are useless. Beyond disappointed. Won’t order from baker Ross again. Absolute rip off.

March 2, 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi Mary,

We appreciate your feedback and are sorry to hear the bubble wands were smaller than expected and felt they were overpriced.

We do advise within the product description of the size of this product, so can only apologise for any disappointment caused.

You are most welcome to return any unwanted/unused item back to us, to receive a refund.

Kindest regards

Lynn
The Baker Ross Team

Rated 5 out of 5 stars

Great product

Great product. Lovely activity to do with friends.

March 2, 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi there,

We're happy to hear that you found our product great and that you enjoyed the activity with your friends.

Thank you for your positive feedback!

Kindest regards

Lynn
The Baker Ross Team

Rated 5 out of 5 stars

Great arts and craft I will order again.

Great arts and craft I will order again.

February 27, 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi Niall,

We're happy to hear that you enjoyed our arts and crafts! Thank you for your order; we appreciate your positive feedback and look forward to serving you again.

Best regards

Lynn
The Baker Ross Team

Rated 5 out of 5 stars

Easy to order and a wonderful selection…

Easy to order and a wonderful selection of craft items.

February 27, 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi there,

We're happy to hear that you found it easy to order and that you appreciated our selection. Thank you for your positive feedback!

Kind regards

Lynn
The Baker Ross Team

Rated 5 out of 5 stars

I ordered pebble stones

I ordered pebble stones
Lovely product
Well packed
Quick delivery
Good price

February 25, 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi Elaine,

We're happy to hear that you are pleased with the pebble stones, the packaging, and the prompt delivery.

We appreciate your positive feedback and are grateful for your support.

Best wishes

Lynn
The Baker Ross Team

Rated 5 out of 5 stars

Excellent selection and products

Excellent selection and products, highly recommend!

February 19, 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi Ruth,

We're glad you enjoyed our excellent products and selection. Thank you for your recommendation; we appreciate your positive feedback!

Best wishes

Lynn
The Baker Ross Team

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, all products great.

February 19, 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi Yvonne,

We're happy to hear that you received your products quickly and that you are pleased with them. Thank you for your positive feedback!

Kindest regards

Lynn
The Baker Ross Team

Rated 5 out of 5 stars
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi Anne,

We're happy to hear that you appreciate our wide selection and low prices. Thank you for your positive feedback; we value it greatly.

Kindest regards

Lynn
The Baker Ross Team

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