Banfield Pet Hospital - Mansfield Reviews 2

TrustScore 3 out of 5

2.9

1701 E Broad St, Ste 101, 76063 Mansfield, TX, US


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Company details

  1. Veterinarian
  2. Animal Hospital

Information provided by various external sources

Banfield Pet Hospital veterinarians provide the best preventive pet health care for your cat, dog or other pet. Open late and on weekends, and conveniently located, Banfield is there for you and your pets.


Contact info

  • 1701 E Broad St, Ste 101, 76063, Mansfield, TX, United States

  • (682) 518-1755

2.9

Average

TrustScore 3 out of 5

2 reviews

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3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

One star is to many

One star is to many! I made an appointment to have my puppies looked at an get the puppy shots that were due and talk to the vet about my puppies health. I never talked to the vet and the nurse couldn’t answer my concerns about my puppies. After paying over $250 for shots and not being able to see the vet is just unprofessional as hell. I will never take my pups back to

November 22, 2022
Unprompted review
Banfield Pet Hospital - Mansfield logo

Reply from Banfield Pet Hospital - Mansfield

Hi Greg, our aim is to provide a positive experience to everyone coming to our hospitals. We're sorry to hear about the challenges you faced. Feel free to email us at BanfieldCares@banfield.com if you would like us to follow up with you.

Rated 1 out of 5 stars

What a joke!

LOL set up an appointment online for the FREE exam...The call me the week of the appointment to say the appointment I scheduled cannot be honored due to doctor being out of office. They offer to reschedule for a time when the free exam coupon has EXPIRED!!!
I was skeptical when I saw the offer of a free exam and now I see I was correct. LOL petsmart...just lost a customer forever.

December 28, 2021
Unprompted review
Banfield Pet Hospital - Mansfield logo

Reply from Banfield Pet Hospital - Mansfield

Hi Bren, thank you for reaching out to us, and we are sorry to hear about these challenges. You can get a current coupon emailed to you by using this link to our website 👉 https://www.banfield.com/landing-pages/pet-exam-coupon-new.

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