The worse banfield that I have ever…
The worse banfield that I have ever attended, terrible customer service, so inconvenience and crowed. Don't waste your time going there.
I'm canceling my membership
April 8, 2025
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Information provided by various external sources
Banfield Pet Hospital veterinarians provide the best preventive pet health care for your cat, dog or other pet. Open late and on weekends, and conveniently located, Banfield is there for you and your pets.
Contact info
3101 N Miami Ave, Ste 110, 33127, Miami, FL, United States
- (305) 573-4895
2.9
Average
2 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dr Donavan Taylor
I am helping a neighbor who is in the hospital to take care of her puppy. I noticed that the dog had a very strong odor from the mouth so I decided to take him to Banfield. she called ahead to authorize me as her new caregiver. I took snickers at 8am and about 11am they called me. doctor Donovan Taylor to tell me to pick up the dog. I asked him what the problem was and he answered me “I have many patients I don't have time to answer you.” I replied that I am a doctor too and that it was not a professional to answer so can you please could you give me information and he just exclaimed “I don't have time.”
I went to the store and talked to the manager and she didn't say anything. I don't think she cared much.
The only thing Banfield gave me was a bill of 242.04 for other things without mentioning or explaining what was the issue in snickers’ mouth. Obviously that place does not care about the welfare of our puppies or animals, please do not go there. And I hope that Dr. Donovan Taylor learns to talk to the people.
November 9, 2022
Unprompted review
Reply from Banfield Pet Hospital - Midtown Miami
Thank you for taking the time to contact us with your concerns. Could you please provide your preferred contact number via Messenger to Banfield Pet Hospital. If you are unable to do so, please email us at BanfieldCares@banfield.com at your convenience so we can try to address your concerns.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.