Visit website

Banfield Pet Hospital - Westlake Reviews 1

•
TrustScore 3 out of 5

3.2

Veterinarian
Write a reviewVisit website
Write a review

Location

Switch location

27370 Center Ridge Rd, 44145 Westlake, OH, US

•
(440) 835-3800

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Veterinarian
  2. Animal Hospital

Information provided by various external sources

Banfield Pet Hospital veterinarians provide the best preventive pet health care for your cat, dog or other pet. Open late and on weekends, and conveniently located, Banfield is there for you and your pets.

Contact info

  • 27370 Center Ridge Rd, 44145, Westlake, OH, United States

  • (440) 835-3800

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Never again

Never again. After being a customer for 11 years, I called with a dog with a swollen face, and eye. Could be a tooth. They can see me in 2 weeks. She can’t even eat. I have moved on to a new vet. Would never go to Banfield. Hated the drop off. I want to see what they are doing (or not doing ) with my animal

October 26, 2022
Unprompted review
Banfield Pet Hospital - Westlake logo

Reply from Banfield Pet Hospital - Westlake

Hi Jan - We're sorry to hear that your dog isn't feeling well, and that you had a hard time getting a sooner appointment with us. If you'd like to follow up with us, please email us at BanfieldCares@banfield.com, so we can address your concerns.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look