The friendly and caring staff. Optican sarah explained everything that she was doing and results of all tests that she did. All staff put you at ease. I needed a new pair of glasses and was shown vari... See more
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All of the staff are friendly and professional and my family and I were made to feel welcomed. The staff do not pressure you into buying unnecessary upgrades as other opticians do. The staff are eff... See more
A business which provides an excellent service to assist their customers in choosing their perfect choice in spectacles. Colour, shape and fit to suit their facial features. They have an excellent aud... See more
Company replied
Chloe at Morpeth branch was fantastic. Very professional and also relaxed and reassuring. Made me feel welcome. Hot drink offered on arrival. Great little place.
Company details
About Bayfields Opticians & Audiologists - Morpeth
Written by the company
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Contact info
62 Bridge St,, NE61 1PQ, Morpeth, United Kingdom
- 01670 513175
Comprehensive eye tests
4.8
Excellent
67 reviews
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Very good examination
Very good examination. Clear explanation.
Very friendly. Allayed any concerns I had
June 3, 2025
Reply from Bayfields Opticians & Audiologists - Morpeth
We're happy to hear that the examination and explanation were helpful, and that we were able to ease your concerns. Thank you.
Contact lens check
Very friendly optician and she explained everything in great detail to me.
May 12, 2025
Disappointing Audiology Experience
This was my first time meeting a new audiologist. He didn't know the reason for my appointment (annual checkup). He adjusted my hearing aids and said everything would sound louder but it would settle after a couple of days. I struggled but by the second day I could not hear properly and was getting terrible feedback in the right ear. I rang the Morpeth branch on 14th of May and was told the only available appointment was Friday 16th. I had something booked in that day for which I had paid in advance. I was told this was the only appointment as the audiologist would be on holiday for 2 weeks. I was offered an alternative in Barnard Castle but then was told that wasn't available either.
I took the appointment on the 16th. I was told that the left hand hearing aid wasn't working and this was corrected. The feedback was adjusted, although I was told this had been done at the first appointment I don't believe it was.
At both appointments I requested replacement rubber ear buds (the bit that actually goes into the ear. At both appointments I was told the size I need were not in stock. I asked if someone could ring me when they were in stock and 11 days later I have not had a phone call.
I have always been delighted with my hearing aids and the service I received from the previous audiologist. I am extremely disappointed. This has caused discomfort, inconvenience and the cost of a course. Just very disappointing and not the service I had come to expect
May 12, 2025
Reply from Bayfields Opticians & Audiologists - Morpeth
We appreciate you sharing your experience. We're sorry to hear about the issues with your appointment, hearing aid adjustments, and the availability of ear buds. We've requested the practice to call you directly and and we'll also review your feedback regarding the communication and service provided to ensure improvements are made. Thank you for your time.
Excellent service and very helpful and…
Excellent service and very helpful and friendly staff
May 15, 2025
Reply from Bayfields Opticians & Audiologists - Morpeth
We appreciate your kind words! We are happy to hear that our staff was helpful and friendly. Thanks for your feedback.
Lovely friendly staff and so obliging…
Lovely friendly staff and so obliging and helpful. Would definitely recommend bayfields.
May 19, 2025
Reply from Bayfields Opticians & Audiologists - Morpeth
We're happy to hear that our staff were friendly, obliging, and helpful. We appreciate your recommendation of our services.
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