Bernard Matthews Reviews 404

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Evaluating 200 reviews, most reviewers were let down by their experience overall. Many people expressed significant dissatisfaction with the product, noting a drastic decline in quality. Consumers found the taste vile, describing the texture as mushy, grainy, or like sawdust, with an unpleasant smell. The filling was often reported as scarce, sour, or a gel-like substance, a stark contrast to the creamy garlic sauce they remembered. Customers also felt that the product offered poor value for money, especially given the perceived reduction in quality despite similar or increased prices. The service was also criticized, with many expressing disappointment that the company changed a long-standing recipe that was a family favorite and a "safe food" for some children with autism, without apparent consideration for customer preferences.

What people talk about most

Product

Reviewers highlight negative aspects of product. Customers express significant disappointment with the new... See more

Quality

Consumers express strong disappointment with the quality of the product. Many reviewers report that the new... See more

Value for money

Reviewers express strong dissatisfaction with the value for money. Many customers feel that the quality has... See more

Price

Customers had negative experiences with price. Many reviewers express disappointment, stating that the new... See more

Service

Customers consistently express strong disappointment with the service. Many reviewers describe their... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Mini Kiev's have always been a favourite for me. But these new cheap versions taste like turkey grease mix with a breaded stuffing mix type. With a nasty pungent cheese inside nothing like the creamy... See more

Rated 1 out of 5 stars

Absolutely awful...💩!! DON'T BUY What was once a family favourite are now something I'll never buy again... very disappointing... the breading is far to thick with little to no filling... The text... See more

Rated 1 out of 5 stars

Tried the Bernard Matthews Kiev’s tonight and what on earth has happened to them , they used to be a quick meal family favourite, but now after trying just one out of the packet I feel physically sick... See more

Rated 1 out of 5 stars

Utterly revolting. These have been our one and only go to family comfort food for 25 years+ and what Bernard Matthews have done to these is criminal. The amount of outer shell makes it more like a cak... See more


1.1

Bad

TrustScore 1 out of 5

404 reviews

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Rated 1 out of 5 stars

Absolutely awful

I bought the mini Kiev's and id not bought them for a while and they are absolutely disgusting! They are just like mush. Both the 'meat' and garlic sauce are tasteless. I'm really disappointed as I've always loved these but I shan't buy them again

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

Mini Kiev balls have been a fav of mine…

Mini Kiev balls have been a fav of mine since childhood. They were a must have on my Xmas Buffett! They no longer resemble a Kiev and were disgusting, didn’t taste, smell or have the same texture at all! Bring back the originals restore Bernard Matthew’s to its former glory!

March 26, 2026
Unprompted review
Rated 1 out of 5 stars

Turkey ham

Turkey ham ! Used to love this stuff , it now it is inedible mulch . What are you doing Bernard ?!

March 24, 2026
Unprompted review
Rated 1 out of 5 stars

What have you done?

What have you done? A favourite of mine for over 35 years. I bought some today. Noted the packaging change, then the appearance change. The taste and texture are both awful…consistency of fish cake and tastes of mushy potato. No garlic flavour at all. Unbelievable bad. I’ll never buy them again.

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

They have ruined Mini Kievs!!!

They have completely ruined one of their favourite products, Mini Kievs taste absolutely disgusting now! The sauce doesn’t even taste of garlic anymore which is literally the reason people bought them in the first place🤣 I can only assume Bernard Matthews wants to go out of business if they are willing to completely drive away thousands of paying customers by making one of there most popular products completely inedible

March 21, 2026
Unprompted review
Rated 1 out of 5 stars

Kiev balls were like a bushtucker…

Kiev balls were like a bushtucker trial! Should not be on the shelves masquerading as the original item we expect to be buying when theyre not! Pull from the shelves and dont put back til this abomination is back to the original recipe! Scam of a sale!

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

Complete disappointment.

Absolutely devastated to see they have changed the recipe for the mini kievs with no warning. Thought the packaging had just had an update but the once loved family favourite for an easy tea was in the bin. Grey, tasteless mush. I knew something was wrong when the garlic sauce that usually comes pouring out of them was missing and the smell of them was non-existent. Total disappointment is an understatement.

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

What have you done to the mini kievs?

What have you done to the mini kievs?! Used to love them - bought a pack lady week and thought just updated packaging. Nope, the actual mini Kiev recipe has been changed. Hardly any filling, stodgy and tasteless meat around it - even the breadcrumbs are more insipid and don't go crispy!
Please change them back, you have ruined them!

March 10, 2026
Unprompted review
Rated 1 out of 5 stars

Repulsive

I bought a bag each of mini kievs and drummers as my husband likes both and they’re good for a quick dinner. I hadn’t bought them for a really long time and will never be buying them again. They are now absolutely revolting . What have you done to them? Your company will be the next one to go into liquidation, mark my words. If there was a zero star rating then I would have given that as they don’t actually deserve 1 star

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely awful

The Mini Kiev's taste of nothing...seriously, if you don't believe me then try them. They must use the absolute lowest quality turkey possible to make these. I unfortunately bought a few bags but I can't stomach them so they are in the bin. I wouldn't even give them to other people. Honestly one of the worst recipe changes I've ever known. Do not buy these.

March 9, 2026
Unprompted review
Rated 1 out of 5 stars

Bought Bernard Mathews Turkey Mini…

Bought Bernard Mathews Turkey Mini Kievs from Iceland store as I hadn’t seen them in Tesco for a couple of years, they were disgusting and no more like turkey meat than fly in the air, they used to be good with firm meat, I stupidly bought 3 packets of them but wil be binning them , minging.

March 7, 2026
Unprompted review
Rated 1 out of 5 stars

Mini Kievs ruined

You have absolutely ruined the Mini Kievs. I can't believe you are even managing to still sell any. I have switched to Farm Foods mini kievs now which are at least slightly similar to the taste and texture your product used to have.

March 7, 2026
Unprompted review
Rated 1 out of 5 stars

I bought some Bernard Matthews Mini…

I bought some Bernard Matthews Mini kievs from Morrisons thought I would have some for my tea, Very very disappointed no taste in them all the creamy middle is non existant. The suppose to be turkey meat was also tasteless I ate one and binned the rest of the bag what a waste of money.
I did message Bernard Matthews with my findings but no reply, Not surprised when I see how many other people are complaining about them.

March 3, 2026
Unprompted review

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