Bernard Matthews Reviews 404

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Evaluating 200 reviews, most reviewers were let down by their experience overall. Many people expressed significant dissatisfaction with the product, noting a drastic decline in quality. Consumers found the taste vile, describing the texture as mushy, grainy, or like sawdust, with an unpleasant smell. The filling was often reported as scarce, sour, or a gel-like substance, a stark contrast to the creamy garlic sauce they remembered. Customers also felt that the product offered poor value for money, especially given the perceived reduction in quality despite similar or increased prices. The service was also criticized, with many expressing disappointment that the company changed a long-standing recipe that was a family favorite and a "safe food" for some children with autism, without apparent consideration for customer preferences.

What people talk about most

Product

Reviewers highlight negative aspects of product. Customers express significant disappointment with the new... See more

Quality

Consumers express strong disappointment with the quality of the product. Many reviewers report that the new... See more

Value for money

Reviewers express strong dissatisfaction with the value for money. Many customers feel that the quality has... See more

Price

Customers had negative experiences with price. Many reviewers express disappointment, stating that the new... See more

Service

Customers consistently express strong disappointment with the service. Many reviewers describe their... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Mini Kiev's have always been a favourite for me. But these new cheap versions taste like turkey grease mix with a breaded stuffing mix type. With a nasty pungent cheese inside nothing like the creamy... See more

Rated 1 out of 5 stars

Absolutely awful...💩!! DON'T BUY What was once a family favourite are now something I'll never buy again... very disappointing... the breading is far to thick with little to no filling... The text... See more

Rated 1 out of 5 stars

Tried the Bernard Matthews Kiev’s tonight and what on earth has happened to them , they used to be a quick meal family favourite, but now after trying just one out of the packet I feel physically sick... See more

Rated 1 out of 5 stars

Utterly revolting. These have been our one and only go to family comfort food for 25 years+ and what Bernard Matthews have done to these is criminal. The amount of outer shell makes it more like a cak... See more


1.1

Bad

TrustScore 1 out of 5

404 reviews

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Rated 1 out of 5 stars

I want to cry!

I want to cry!! Bought a bag of mini turkey kievs for a bit of nostalgia as I hadn't had them in over a decade, they used to be my absolute favorite cheat meal, creamy garlicy yumminess!! What the hell happened, couldnt even smell them cooking, took one bite and 🤮instantly spat it out and the rest went in the bin!! Absolutely disgusting grey mushiness, no yummy garlic, just horrible balls of sadness. These things were inedible, tempted to call my lawyer for compensation due to the trauma!! Never buying anything bernard matthews again, this was a sad day 😔

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

REVOLTING

Used to be nice but the newer version needs to be binned - DO NOT BUY THESE, a different factory is making them and they clearly have no quality control whatsoever, bland grey meat and a dry powdery filling. Cannot believe that BM is allowing this garbage to carry it's name - they are truly revolting.

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Where do I begin ,such a huge…

Where do I begin ,such a huge disappointment .when I saw these in sainsbury I just knew I had to get them for my adult son as a nostalgic treat .they are not the same product as we remember from when he was a small child .they are now tasteless and no longer have the same texture and flavour. We will not waste our money again.

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

New mini Kievs SUCK

How the new mini kievs went out the door and passed any kind of quality control I have no idea. As others have said, I had to double check to see if I'd accidentally bought a plant based (with that rank fake cheese taste) product.

February 22, 2026
Unprompted review
Rated 1 out of 5 stars

Bye bye, mini kievs.

The mini kievs used to be one of my favourite things to eat for a quick meal. The ones I had tonight were disgusting. After eating one I actually got the packet out the bin, convinced I had bought a plant-based variety or some kind of knock off. What has happened to them? They taste vile! You've just lost a customer, sadly.

February 19, 2026
Unprompted review
Rated 1 out of 5 stars

Revolting revolting revolting

If i could score lower than 1 star i would. Ive had the mini Kievs for so long. Got some yesterday and thought it was just a package change but lord was i wrong. I cooked them today and to say they are revolting is an understatement. They taste bizarre, hard bread crumbs like a biscuit, garlic in the middle is watery and doesnt even taste like garlic. They are so bad I binned them and not even half were eaten. Avoid like the plague.

February 18, 2026
Unprompted review
Rated 1 out of 5 stars

I managed to find an old batch after…

I managed to find an old batch after visiting 5 stores. Im coming to terms this will be the last batch i ever buy if they stick with the change to the new ones. They are awful. Ive been eating these weekly for 15 years. But. Everything changes. All things must come to an end.

February 8, 2026
Unprompted review
Rated 1 out of 5 stars

I used to absolutely love Bernard…

I used to absolutely love Bernard Matthews mini chicken Kiev balls .. absolutely banging .. bought a packet today and was horrified .. absolutely disgusting … I will never buy them ever again .. what the hell was even in them some cheap filler crap? Please bring back the old receipt.

February 16, 2026
Unprompted review
Rated 1 out of 5 stars

Not what they used to be.

So disappointed with the mini Kiev's. They used to be my absolute favourite as a child. I bought a couple of packets and have been mentally scared. Gray mush with a fousty cheese centre, nothing like they used to be. I Have thrown them in the bin and will be avoiding in the future.

February 16, 2026
Unprompted review
Rated 1 out of 5 stars

VILE

These used to be my absolute favourite they got me through a Hyperemis gravidaruim pregnancy bought some today they are VILE how can anyone have approved of these they are possibly the most disgusting thing I’ve ever eaten I’m so incredibly upset ahah

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

The new turkey mini kievs are…

The new turkey mini kievs are absolutely vile i was so excited for these as I loved the old ones I bought 2 packs and they both ended up in the bin! I thought i was eating something vegan they are mushy and taste horrible.

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

Disappointed

Didn’t know they changed the recipe but this is awful. Used to love mini kievs, won’t be buying anymore. Mushy, cheaper meat and no filling. Tase cheap and nasty

February 3, 2026
Unprompted review

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