Bernard Matthews Reviews 404

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Evaluating 200 reviews, most reviewers were let down by their experience overall. Many people expressed significant dissatisfaction with the product, noting a drastic decline in quality. Consumers found the taste vile, describing the texture as mushy, grainy, or like sawdust, with an unpleasant smell. The filling was often reported as scarce, sour, or a gel-like substance, a stark contrast to the creamy garlic sauce they remembered. Customers also felt that the product offered poor value for money, especially given the perceived reduction in quality despite similar or increased prices. The service was also criticized, with many expressing disappointment that the company changed a long-standing recipe that was a family favorite and a "safe food" for some children with autism, without apparent consideration for customer preferences.

What people talk about most

Product

Reviewers highlight negative aspects of product. Customers express significant disappointment with the new... See more

Quality

Consumers express strong disappointment with the quality of the product. Many reviewers report that the new... See more

Value for money

Reviewers express strong dissatisfaction with the value for money. Many customers feel that the quality has... See more

Price

Customers had negative experiences with price. Many reviewers express disappointment, stating that the new... See more

Service

Customers consistently express strong disappointment with the service. Many reviewers describe their... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Mini Kiev's have always been a favourite for me. But these new cheap versions taste like turkey grease mix with a breaded stuffing mix type. With a nasty pungent cheese inside nothing like the creamy... See more

Rated 1 out of 5 stars

Absolutely awful...💩!! DON'T BUY What was once a family favourite are now something I'll never buy again... very disappointing... the breading is far to thick with little to no filling... The text... See more

Rated 1 out of 5 stars

Tried the Bernard Matthews Kiev’s tonight and what on earth has happened to them , they used to be a quick meal family favourite, but now after trying just one out of the packet I feel physically sick... See more

Rated 1 out of 5 stars

Utterly revolting. These have been our one and only go to family comfort food for 25 years+ and what Bernard Matthews have done to these is criminal. The amount of outer shell makes it more like a cak... See more


1.1

Bad

TrustScore 1 out of 5

404 reviews

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Rated 1 out of 5 stars

Mini Kiev's have always been a…

Mini Kiev's have always been a favourite for me. But these new cheap versions taste like turkey grease mix with a breaded stuffing mix type. With a nasty pungent cheese inside nothing like the creamy garlic cheese sauce I used to remember. Definitely will not buy Bernard Matthews again. Greedy cooperation

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Used to love these

Used to love these, just bought them for the first time in years and they’ve completely changed the recipe, the meat is bland, mushy like mash potato. The sauce is flavourless and nothing in there. The batter has changed also. Couldn’t finish them and the rest of the pack are going in the bin. Do not buy

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

If i could give no stars i would

If i could give no stars i would.
I use to love these mini keivs and would have them regularly.
But the new change is horrible. Hardly any filling and what filling there is taste different. They smell different aswell . So disappointed

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

Brought some mini kiev balls today

Brought some mini kiev balls today. Was very excited to enjoy these. Will not be buying again. First bite tastied wierd. The texture was like mash, no filling and the breadcrumbs tastied funny. We actually stopped eating them and had to check if we brought some vegan version. Do not buy these anymore

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

New mini kievs

The new mini kievs are the worst thing they have every done, they taste revolting and whats makes it worse they put price up and less in the packet for a far less superior to the orginal ones from the past. Would never buy again as soon as i bite into one wanted to vomit and rest went in bin, never been so disappointed in my life.

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

I wouldn’t even give 1 star at the…

Turkey kievs! I wouldn’t even give 1 star at the minute, my kids have been asking for these for week but we couldn’t find them, found them in new packaging so bought 6 bags. Tasted them last night and they both said they didn’t like them, I thought they were just being fussy and daft. Tried one myself and wow…they taste disgusting! The meat didn’t taste or feel like meat…more like a paste clumped together and really bready and the garlic was really not nice and even if it was, it was barely there, really regret getting so many bags as the pack we used just went into the bin. I don’t know what has happened but we’ve wasted quite a bit of money on something that used to taste so nice but actually I wouldn’t feed my enemy

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

Now I know why they’re on offer!

I purchased the mini kievs on offer! I kid you not - wrong move! My daughter always looked forward to a couple of Kievs on her plate. I gave her 4 and she just about ate 1. Me not realising the recipe had changed my daughter brought it to my attention. It didn’t even settle and later rejected from her system!
Mr Bernard Matthews, I beg you don’t change the recipe of the Turkey drummers otherwise you and my daughter will definitely fall out 100%. You let down the nation on this one!

January 31, 2026
Unprompted review
Rated 1 out of 5 stars

Are they trying to ruin the business?!

Honestly, what was their Brand Change team thinking putting these new Turkey Kievs out. Genuinely awful. I tried 2 and binned the bag.
They taste off and the texture is really disgusting. Just going to make my own from now on, I can’t cook but I’ll do a better job than this carnage.

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

Wow the mini kievs

Wow the mini kievs use to be my favourite so we bought the news inea today 30th jan 26 and there fowl how can you sell this rubbish bring back the orininals

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

What's happened with turkey drummers

What's happened with turkey drummers, I won't be buying them again. They now taste like cardboard. This in no joke. Tasteless vile and brown inside. Not that I expect from Bernard Matthews. We also bought the turkey dinosaurs but have not yet seen if these are the same. Hopefully not!! Sort it out Bernard

January 29, 2026
Unprompted review
Rated 1 out of 5 stars

Awful news mini Kiev's

Used to love the mini keiv's. Hadn't had them for a while since before the change and recently picked up a few bags. However after trying the new ones it's safe to say I will not be having these again there awful and honestly ide rather eat dog poo then eat those again the rest are going in the bin.

I mean why even change something that ain't broken propper risky move this and unfortunately it's backfired. Just hope they don't ruin the rest of the products they sell.

I dunno what there smoking over there but it ain't good . Just give us our normal mini Kiev's back!.

January 29, 2026
Unprompted review
Rated 1 out of 5 stars

What did you do to the recipe?

We had these for dinner today and my dad rarely buys them so I was super excited. I love them. But when I noticed they hadnt burst after cooking and were these cheap round yellow breadcrumb instead of brown and flaky I knew they were disgusting. I quartered one and ate it and they instantly went into the bin. Tasted like eating blended tissue paper with chicken stock. Bring back the old recipe.

January 29, 2026
Unprompted review
Rated 1 out of 5 stars

Disgusting

I used to be a massive fan of the the mini kievs. I bought some recently and omg, I literally had to spit it out. It was just mush, no flavour and the texture was just grim. You have clearly changed your recipe, cheapened it no doubt, and its gross, won't ever be buying again

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

Do not like the new turkey kievs at all…

Do not like the new turkey kievs at all and neither do my children so disappointed these were a real go to for the whole family !! The meat now tastes cheap and grainy and there is hardly any filling which has very little taste at all
We are all so disappointed and won’t be buying them again

January 27, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely awful...💩!

Absolutely awful...💩!! DON'T BUY What was once a family favourite are now something I'll never buy again... very disappointing... the breading is far to thick with little to no filling... The texture and taste are both unbelievably terrible... I'm glad we had a back up plan in the freezer... I personally hate wasting money and food but we couldn't eat them and to add insult to injury I have another bag in the freezer..!! What a shame 👎🏻do better Mr Matthews

Yours sincerely a once loyal customer

January 26, 2026
Unprompted review
Rated 1 out of 5 stars

Dry, powdery and tasteless

My daughter says:
"When I tried the new recipe Mini Kievs it tastes grainy, with no crust. The inside is eugh...!"
I myself have eaten these for 30+ years and they have become dry, tasteless, powdery and just cheap tasting.
38% meat despite it accounting for 60%-70% of each sphere is very telling.
I won't be buying them again sadly.... a nostalgic favourite RUINED"

January 26, 2026
Unprompted review
Rated 1 out of 5 stars

Another person here who hates the new…

Another person here who hates the new mini Kiev recipe- they are now absolutely vile!
Where is the cheesy garlicky sauce that we all knew and loved?! The sauce that would seep out of the sides of the balls when cooking- there was that much of it! Now there is hardly any sauce inside, they don’t taste the same and the turkey is abysmal! Change. It. Back.

January 24, 2026
Unprompted review
Rated 1 out of 5 stars

Really disappointing

Really disappointing - will not be buying them again!! BM needs to listen to its customers… Had been buying these for years but never again.

January 22, 2026
Unprompted review

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