Building & Plumbing Supplies Ltd - BPS Leamington Spa Reviews 10

TrustScore 4.5 out of 5

4.4

BPS Tachbrook Park Drive, Tachbrook Park, cv34 6rh Warwick, Warwickshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Just been to this store in LeamingtonSpa. Icould not fault the service in any way. The man serving me listened to the problem i had, collected the parts up from the store, showed me how they all fit... See more

Rated 4 out of 5 stars

I love that I can order online. I would have given 5 stars but when I ordered and set a date for delivery they were out of stock of one item which was not what it said on the website, so they to chang... See more

Company replied

Rated 5 out of 5 stars

The following is the text of an email sent to acknowledge Extraordinary Customer Service:- "I wanted to let you know that I have received the Christmas Canvases and am very happy with the purchas... See more

Rated 5 out of 5 stars

Delivery of my stuff was arranged for a Monday. Luckily for me it all arrived first thing in the morning, enabling work to start straight away.

Company replied


Company details

  1. Building Materials Supplier
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Landscaping Supply Store
  5. Lumber Store
  6. Plumbing Supply Store

Written by the company

We are an independent builders merchants that can supply all you need to help develop your project. Established in 1934, we have been run by the Dibble family for over 50 years taking us from a traditional builders merchants to a one stop shop for developing your home; perfect for trade, DIY-ers and those just finishing that never-ending ‘odd job’. Customer Service BPS has a reputation for going that extra mile to help its customers and our exceptional service really sets us apart. Friendly and reliable: many of our staff have been working here over 30 years and it is their extensive knowledge of the products and that keeps people coming back to bps. Stores Near You With Seven branches across the Warwickshire, Gloucestershire and Worcestershire areas, you will not have to travel far to find us and if you cannot find what you’re looking on our site please feel free to give one of our branches a call, we are always more than happy to help.


Contact info

  • BPS Tachbrook Park Drive, Tachbrook Park, cv34 6rh, Warwick, Warwickshire, United Kingdom

  • 01926452222

4.4

Excellent

TrustScore 4.5 out of 5

10 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Service with a smile.

Just been to this store in LeamingtonSpa. Icould not fault the service in any way. The man serving me listened to the problem i had, collected the parts up from the store, showed me how they all fitted together all this with a smile.

,

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Extraordinary Customer Service

The following is the text of an email sent to acknowledge Extraordinary Customer Service:-

"I wanted to let you know that I have received the Christmas Canvases and am very happy with the purchase. I also wanted to thank you for all of your assistance and efforts on my behalf and for what I consider to be exceptional Customer Service. Firstly the items requested were no doubt unusual for a Building Suppliers and the delivery required outside of your catchchment area. The unusual nature of the items required a quotation to be raised and a courier to be identified. At every stage of this process I was kept informed by both phone and text providing reassurance that the matter was very much in hand.
Finally I can only add that if this extraordinary level of Customer Service is representative of both yourself, your colleagues and the Company I can only wish you all every success in the future as it is very much deserved."

September 19, 2025
Unprompted review
Rated 4 out of 5 stars

I love that I can order online

I love that I can order online. I would have given 5 stars but when I ordered and set a date for delivery they were out of stock of one item which was not what it said on the website, so they to change my delivery date. Having said that I use them on a regular basis and I like the company

May 24, 2023
Building & Plumbing Supplies Ltd - BPS Leamington Spa logo

Reply from Building & Plumbing Supplies Ltd - BPS Leamington Spa

Hi Lorna,

Thank you for your review.

We appreciate your continued support of a local, family ran builders merchants.

We look forward to your next online order.

Best wishes,

The BPS Team.

Rated 5 out of 5 stars

Easy to order and then arrange…

Easy to order and then arrange delivery. Thanks.

April 16, 2023
Building & Plumbing Supplies Ltd - BPS Leamington Spa logo

Reply from Building & Plumbing Supplies Ltd - BPS Leamington Spa

Dear Robert,

Thank you for choosing us! We're delighted that you had a positive experience with our online ordering and delivery services. Should you have any further inquiries or need assistance with anything, our team is here to help. We look forward to serving you again in the future.

Best wishes,
The BPS Leamington Team.

Rated 5 out of 5 stars

Delivery of my stuff was arranged for a…

Delivery of my stuff was arranged for a Monday. Luckily for me it all arrived first thing in the morning, enabling work to start straight away.

April 16, 2023
Building & Plumbing Supplies Ltd - BPS Leamington Spa logo

Reply from Building & Plumbing Supplies Ltd - BPS Leamington Spa

Dear Tim,

We're pleased to hear that your delivery arrived on time and enabled you to start your work promptly. Your satisfaction is our priority, and we appreciate your feedback. If there's anything else we can assist you with or any further projects you have in mind, please let us know.

Best wishes,

The BPS Leamington Team.

Rated 5 out of 5 stars

Excellent product excellent servicegreat yeam to deal…

Excellent product great yeam to deal with

January 2, 2023
Building & Plumbing Supplies Ltd - BPS Leamington Spa logo

Reply from Building & Plumbing Supplies Ltd - BPS Leamington Spa

Dear Jason,

Thank you for your feedback! We're thrilled to know that you had an excellent experience with our products and team. If there's anything specific you need or any more projects we can assist with, please don't hesitate to reach out. We look forward to serving you again in the future.

Best wishes,
The BPS Team.




Rated 5 out of 5 stars

Prompt delivery and a very helpful…

Prompt delivery and a very helpful driver!

October 28, 2022
Building & Plumbing Supplies Ltd - BPS Leamington Spa logo

Reply from Building & Plumbing Supplies Ltd - BPS Leamington Spa

Thank you for your feedback! We're thrilled to hear that you received a prompt delivery and that our driver was very helpful. Timely delivery and excellent customer service are important to us, and we're glad we could meet your expectations in both areas. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

Staff were really friendly and helpful

Staff were really helpful and friendly

August 31, 2022
Building & Plumbing Supplies Ltd - BPS Leamington Spa logo

Reply from Building & Plumbing Supplies Ltd - BPS Leamington Spa

Thank you for your feedback! We're delighted to hear that our staff was helpful and friendly during your experience with us. Providing excellent customer service is a priority for us, and we're glad that our team members met your expectations. If you have any further comments, questions, or need any assistance in the future, please feel free to reach out. We appreciate your support and look forward to serving you again soon!

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