Bruce's Doggy Day Care Reviews 

481
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 252 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and friendly drivers for being exceptionally caring, professional, and attentive to the dogs during pickups and daily routines. People also highlight the wonderful, safe environment and engaging activities that consistently leave their pets happy, stimulated, and nicely tired after a fun day. Clients consistently note how excited their animals get when the transport arrives. Some reviewers were not happy with their experience, noting situations involving pets left unattended for periods, and expressing concerns regarding overall care standards during daycare.

What people talk about most

Staff

Consumers find staff to be positive, highlighting how reviewers appreciate the friendly, caring, and... See more

Service

Customers had positive experiences with service, noting that their dogs eagerly anticipate the daily visits... See more

Location

Customers consistently note positive experiences with location, highlighting the excellent setting and the... See more

Product

Users describe positive interactions with product, noting that dogs are always happy to arrive and look... See more

Customer service

Reviewers highlight high satisfaction with customer service, praising brilliant communication and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My greyhound has received above expectation care while at Bruce’s Wellington park. His bus driver Lauren tells us about his day, giving information about his progress, which is backed up by what we s... See more

Company replied

Rated 5 out of 5 stars

My dog Milo has been going to the the Surrey Hills day care for the last 8 months and he absolutely loves it! He is always waiting at the window looking out for his driver Rachel, even on the days he... See more

Company replied

Rated 5 out of 5 stars

From the initial taster session, my little Parson, Tuppence, shows every sign of loving her time at Bruce's. The care given by Abi, her 'chauffeur', to Sam (with Holly) in the puppy group to her grad... See more

Company replied

Rated 5 out of 5 stars

Bruce's are professional and provide an excellent service, our dog Reggie absolutely loves attending and has been doing so since he was a puppy, he is 9.5 years old. He is especially fond of his dogg... See more

Company replied


Company details

  1. Dog Day Care Center

About Bruce's Doggy Day Care

Written by the company

Where Dogs Thrive Every Day

Bruce’s Doggy Day Care, the UK's leading doggy day care, offers dogs enrichment, socialisation and care.

Who We Are

For over 17 years, Bruce’s Doggy Day Care has been enriching the lives of dogs – and their families – with our unique blend of expert care, enrichment-led activities and genuine love for every dog we meet.

With 11 centres located across the UK, we’re recognised leaders in doggy day care and are trusted by thousands of owners who want their dogs to enjoy happier, healthier days while they’re busy.

The Bruce’s Experience

At Bruce’s, every day is designed to help dogs play, learn and relax in a safe, stimulating environment.

Dogs in our care enjoy:

  • Acres of secure, private fields to run, sniff and explore
  • Natural play zones and sensory gardens to stimulate body and mind
  • Heated log cabins for cosy downtime and rest
  • Fun, structured activities that build confidence and social skills
  • Carefully matched play groups for safe, happy socialisation

All of this is overseen by our fully trained, dog-loving team who get to know each dog as an individual.

Why Choose Bruce’s?

Expert-led care
Our teams are trained in dog behaviour, enrichment and welfare. We carefully supervise play and tailor the day so every dog feels secure, understood and happy.

Enrichment at the heart
We go beyond basic day care. From confidence-building activities to calm rest spaces, our days are thoughtfully planned to support dogs mentally, physically and emotionally.

Safe, happy socialisation
With plenty of space and curated play groups, dogs can build friendships, practise good social skills and enjoy positive interactions in a safe setting.

Stress-free pick-up and drop-off
Our bespoke doggy buses can collect dogs from home and return them tired and content at the end of the day, or owners can drop off directly at one of our convenient locations.

Trusted by dog lovers nationwide
Thousands of families choose Bruce’s for consistent, reliable care and that extra level of attention that gives real peace of mind.

How It Works

  1. Find your nearest Bruce’s doggy day care.
  2. Book a welcome chat or Free Taster Day for your dog to try our fields and facilities.
  3. We’ll get to know your dog and recommend the best routine for them.
  4. Your dog enjoys fun, friendship and enrichment – you enjoy the peace of mind.

Visit Our Website

Find Your Nearest Bruce’s

Our Enrolment Process

Join the Bruce’s Family

Give your dog the chance to live their best day – every day. Discover why so many dog lovers trust Bruce’s for exceptional care, real enrichment and tail-wagging happiness.


Contact info

Promotion box for Bruce's Doggy Day Care

Let your dog decide!

Find your local Bruce's and enjoy a free Taster Day

4.7

Excellent

TrustScore 4.5 out of 5

481 reviews

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Asks customers to review

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Replied to 81% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(481)

235 reviews in the last 12 months

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Rated 5 out of 5 stars

On our taster session to Bruce’s I was…

On our taster session to Bruce’s I was impressed by the set up with its range of outdoor activity areas for dogs.
The staff I met were all lovely and I was reassured my dog would be in good hands

September 22, 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thanks so much for the lovely review! It’s great to hear you enjoyed your taster session and were impressed by all the outdoor space for the dogs to explore. We hope they had just as much fun as you did discovering Bruce’s!

Rated 5 out of 5 stars

Happy puppy, happy parents.

Our puppy has separation anxiety, and decided to give us a break by putting her into Bruce’s for one day a week. She absolutely loves it, can’t wait to go in and doesn’t even look back. She seems to have a great day with all the activities and comes home exhausted and happy.
We are delighted.
Love the weekly photo updates too.

September 27, 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

This is so lovely to hear! We are delighted your puppy is enjoying all the activities and coming home happy and ready for a well-earned rest. Thanks so much for sharing!

Rated 5 out of 5 stars

My dog always runs into daycare and I…

My dog always runs into daycare and I have so much faith that she is well looked after. I love the open days that they have where we meet the staff and look around the centre at Ditchling. We get a lot of feedback from the staff and also pictures each week of our dog's time at the centre. I would highly recommend Bruce's.

September 29, 2026
Unprompted review
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for recommending us and we love hearing that she runs straight into day care! ur open days are a great chance to see where all the fun happens, so we’re really pleased you’ve enjoyed spending time with the Ditchling team.

Rated 5 out of 5 stars

Bruces Woodcote Green is the Best!

Bert has been going to Bruces Woodcote Green for 3 years now and he absolutely loves it. And I love how happy and excited he is to go. The staff are sooo helpful - on several occasions now I've had to jiggle my days around and they are always so accommodating. I love going to their open days / fun days too. Cannot reccomend highly enough.

September 29, 2026
Unprompted review
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

It’s wonderful to hear that Bert is still so happy and excited to come and see us at Woodcote Green after three years. We’re also really glad you enjoy the open days and fun days as much as Bert enjoys his day care! Thank you for being part of the Bruce’s family for so long, and for such a lovely recommendation.

Woofs & wags - Bruce's

Rated 5 out of 5 stars

Barney love it he looks out very …

Barney love it he looks out very Monday till he see the bus then runs to the door and pulls to get to the van He is going to miss going after next week when you close

September 23, 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

We love hearing how excited Barney gets when he spots the doggy bus and knows it’s time for Bruce’s. We’re going to miss seeing him too, and we hope he has a brilliant final day with us next week. Thank you for sharing such a lovely message with us.

Woofs & wags - Bruce's

Rated 5 out of 5 stars

7 Years and Still Loving Bruce’s! 🐾❤️

Luna has been going to Bruce’s since December 2019, so almost seven years now, and I honestly can’t recommend them highly enough.

She joined Bruce’s as an older dog and is now an incredible 16½ years old, but she still absolutely loves her days there! I genuinely believe continuing to go to daycare has helped keep her active, stimulated and full of energy as she’s got older.

What I particularly appreciate is how well the whole Bruce’s team knows and looks after Luna. They keep such a close eye on the dogs and make sure they’re in the right groups and areas for their age, energy levels and individual needs. As Luna has become a very senior lady, that gives me so much confidence that she is not only having fun but is being properly looked after too.

I also absolutely love the Bruce’s app. It’s almost like a little Facebook for the dogs, with photos from their daycare days. After nearly seven years, we have such a lovely collection of pictures of Luna enjoying herself over the years, which is really special to have.

Seeing my 16½-year-old girl still excited to go to Bruce’s says everything. A huge thank you to the whole team for taking such wonderful care of her all these years. ❤️🐾

September 22, 2026
Unprompted review
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

What a lovely review to read. Nearly seven years with Luna is incredibly special, and we love that at 16½ she’s still excited for her days at Bruce’s! It means so much to hear how much confidence you have in the team to know Luna and understand what she needs as she’s grown older.

We especially love that you’ve built up such a wonderful collection of photos through the Bruce’s app over the years, so many happy memories of Luna’s adventures! Thank you for trusting us with your girl for all these years. We’ll make sure your kind words are shared with the team ❤️

Woofs & wags - Bruce's

Rated 5 out of 5 stars

I’ve been really happy my dog gets very…

I’ve been really happy my dog gets very excited during collection staff are so lovely and honestly show so much care.
I put my dog into dog day care because she’s an anxious dog and I’m wanting her to build her confidence with people the staff have been such a blessing and I’ve noticed Bella is getting more confident.
Also my dog isn’t great off lead and runs off when I take her out on walks and not having a garden either this gives my dog a safe environment to run around safely and be socialised with other dogs.
Bella has been so happy and the pictures are amazing too and it’s so rewarding seeing Bella improve.
I did see bad reviews and stuff but honestly no one should paint everyone under the same brush if you meet the staff you will see how lovely they are as they do generally care and I trust them with my dog.

September 18, 2026
Unprompted review
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Reply from Bruce's Doggy Day Care

Thank you so much for sharing this. It’s lovely to hear how excited Bella gets for collection, and even better to know you’re already seeing her confidence grow.

Having the space to run, make friends and simply enjoy being a dog can make such a difference, and we’re so pleased Bella is settling in so well. It’s also wonderful to hear that you feel confident leaving her in the team’s care, we’ll be sure to pass your kind words on to them.

We absolutely love having Bella as part of the Bruce’s family.

Woofs & wags - Bruce's

Rated 5 out of 5 stars

Bruce’s is great

Bruce’s is great. Not only does my dog absolutely adore going, the customer service is fabulous - not something I usually say in any reviews!!

September 18, 2026
Unprompted review
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for the lovely review! We’re delighted to hear that your dog absolutely adores coming to Bruce’s.

It’s also wonderful to hear such kind words about our customer service. We’ll be sure to pass your feedback on to the team.

Woofs & wags - Bruce's

Rated 5 out of 5 stars

you can trust Bruces with your dog

Bruce's are professional and provide an excellent service, our dog Reggie absolutely loves attending and has been doing so since he was a puppy, he is 9.5 years old. He is especially fond of his doggy bus driver Peter K who always goes the extra mile to make sure Reggie is looked after.Bruce' has no end of interesting and fun packed activities for your dog and I highly recommend them.

September 1, 2026
Unprompted review
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for your lovely review! It’s wonderful to hear that Reggie has been part of the Bruce’s family since he was a puppy and, at 9.5, still absolutely loves his days with us. We’re especially pleased to hear how fond he is of Peter K and the care he takes on the doggy bus, we’ll be sure to pass your kind words on to him. Here’s to plenty more fun-filled days and adventures for Reggie!

Woofs & wags - Bruce's

Rated 5 out of 5 stars

Our dog has been attending Bruce's…

Our dog has been attending Bruce's since she was a few months old and loves it there. She's always excited when she's picked up and tired when she gets home. We love the photos we receive each week and when we visit she seems genuinely happy there. All of the staff are caring and clearly love dogs.

August 19, 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for sharing this. It’s wonderful to hear that she’s been part of the Bruce’s family since she was just a few months old and still gets so excited for her day care days. A happy, tired dog coming home is always lovely to hear!

We’re also really pleased you enjoy the weekly photos and that you’ve been able to see first-hand how happy she is with the team. Thank you for trusting us with her over the years, it means a lot.

Woofs & wags - Bruce's

Rated 5 out of 5 stars

The most excited I ever see my dogs is…

The most excited I ever see my dogs is when I come home from a trip and haven’t seen them in a few days or more. The second most excited I see them is when the Doggy Bus from Bruce’s rings my doorbell.

September 11, 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Elizabeth, we love that the Doggy Bus arriving earns second place on the excitement scale! It’s wonderful to hear your dogs are always so happy to see it pull up. Knowing they’re so excited for their Bruce’s days is exactly the kind of feedback our team loves to hear. Thank you for sharing this with us.

Woofs & wags - Bruce's

Rated 5 out of 5 stars

Bear’s happy place

Bear came home happy and exhausted! He is also getting less anxious when he sees other dogs at the park, now he’s socialising more. Very happy.

September 11, 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you for the lovely review! We’re so happy to hear that Bear comes home happy after his time with us. It’s especially wonderful to know he’s becoming more comfortable around other dogs and enjoying socialising more.

We hope Bear continues to grow in confidence and have lots of happy days with his friends at Bruce’s!

Woofs & wags - Bruce's

Rated 5 out of 5 stars

We love Bruce’s

We love Bruce’s. A great service and we trust them completely. They’re always kind and cheerful and we are so grateful.

September 11, 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much, Rosie! It means a great deal to hear that you trust Bruce’s completely and value the care our team provides. Knowing you find everyone kind and cheerful is wonderful feedback, and we’re very grateful to have your support.

Thanks for being part of the Bruce’s family!

Woofs & wags - Bruce's

Rated 5 out of 5 stars

Bruce’s Sleepover Service

We were so happy that we were able to book a sleepover for our labrador Sindy with superstar driver Izzy last month. It enabled us to attend our grandson’s christening in Somerset knowing that Sindy was having a whale of a time and being expertly cared for. Thank you so much Izzy!

August 21, 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for the lovely review! We’re delighted that Sindy’s sleepover meant you could enjoy such a special family occasion knowing she was being well cared for, and having a wonderful time herself!

Izzy will be thrilled to hear your kind words, and we’ll be sure to pass them on. It’s wonderful to know the sleepover gave you that extra peace of mind while you were away.

Woofs & wags - Bruce's

Rated 5 out of 5 stars

Excellent doggy daycare

Brilliant caring, friendly staff. I love how they’re always thinking of events for the dogs . The 5yr + party was full of fun , food and cake. The Cookham team are the best at what Bruce’s offer as a daycare, I know Barney is in good hands from the time he’s picked up to the time he’s dropped off with fun activities inbetween.
Thank you Cookham Team

September 5, 2026
Unprompted review
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for the lovely review! It’s wonderful to hear how much Barney enjoys his days with us, from his pick-up right through to all the fun activities in between.

We’re especially pleased the party was such a hit! It sounds like Barney enjoyed the full celebration, cake included! We’ll make sure your kind words are passed on to the Cookham team. Knowing you feel Barney is in good hands means a great deal to us.

Woofs & wags - Bruce's

Rated 1 out of 5 stars

The noise coming from the Cobham field

I would never send my three dogs here. I was by the field in Cobham where the dogs are kept and allowed to run around, on the golf course side and I found the noise extremely upsetting. Several dogs were howling and sounded visibly agitated and distressed.

I appreciate that dogs can naturally make noise, but the level of howling and agitation I heard was concerning and would make me very uncomfortable leaving my own dogs there. Based on what i heard, I would not feel confident using this place for my dogs.

Another thing to quickly add I have never seen a Bruce’s van drive at the allowed speed limit.

September 7, 2026
Unprompted review
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Hi Poppy,

Thank you for taking the time to share your feedback. The happiness and wellbeing of the dogs in our care is at the heart of everything we do. Our dogs spend their days in carefully managed social groups, with trained team members supervising and supporting their individual needs throughout the day.

We’ve also noted your comments regarding our doggy buses. Please feel free to contact us directly with any details so we can follow up accordingly.

You would also be very welcome to arrange a walk-around of our Cobham centre. We’d be happy to show you around, introduce you to the team and give you the opportunity to see first-hand how our day care operates.

Thank you again for getting in touch.

Rated 5 out of 5 stars

Nanuk loves it

Nanuk loves it - waits for the school bus arriving with huge excitement and is in love with the people who care for him. He’s not a husky to hide his feelings! He’s happily exhausted when he gets back.

August 29, 2026
Unprompted review
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for sharing! It sounds like Nanuk makes his feelings about Bruce’s very clear! We love hearing how excited he gets waiting for the doggy day care bus and, even more so, how much he adores the team who care for him. A happily exhausted Nanuk at the end of the day sounds like a day well spent!

Woofs & wags,
Bruce's

Rated 5 out of 5 stars

Fab place for doggie care

Really friendly staff and very confident with my dog. he was made to feel super welcome and all the photos show the fun he had! Also the app works well to keep you updated and to be able to manage your account flexibly.
Would totally recommend.

August 27, 2026
Unprompted review
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

It’s wonderful to hear that our team made you and your pup feel so welcome and confident from the start. It certainly sounds like he’s been having plenty of fun at day care!

We’re also really pleased you’re enjoying the photos and finding the Bruce’s app so useful. Thank you for recommending us, it means a lot to all of us.

Woofs & Wags,
Bruce's

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