My order shipped and was received quickly. I had not received the exact item I had ordered and Andy responded quickly to my concerns to make thing right. Great service beyond the sale!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I looked on the internet for 8lb Freon. Could only find 5lb or 15lb. I found chiller city and they offered 10lbs. This saved many $$$. Order online easy, delivery fast, no problems. AC is now cool.
The price is great, and the delivery was fast. I recommend them to everyone I work with. Thank you very much
Company replied
Simply easy to order with quick delivery. No issues
Company replied
Company details
About Chiller City Corporation
Written by the company
Chiller City
Industrial Refrigeration Solutions
Company Overview
Chiller City is a leading provider of state-of-the-art industrial temperature control solutions, specializing in the design, installation, and maintenance of high-performance chiller systems. Founded with a commitment to excellence and innovation, we cater to a diverse range of industries including manufacturing, healthcare, and data centers.
Chiller City is also an EPA certified refrigerant reclaimer and distributor for several top brands of refrigerant manufacturers.
Additionally Chiller City operates Interwrx Networking Services which maintains a small environmentally friendly data center in Mesa AZ
Mission Statement
At Chiller City, our mission is to deliver cutting-edge temperature control solutions that enhance operational efficiency, reduce energy consumption, and ensure reliable performance. We are dedicated to providing tailored services that meet the unique needs of each client, leveraging our expertise to achieve optimal temperature management and system reliability.
Services
- Design & Engineering: Custom design and engineering of chiller systems tailored to specific operational requirements.
- Sales: Sales of both new and refurbished chiller systems and related temperature equipment.
- Installation: Professional installation of chiller systems, including new units and upgrades.
- Julabo USA:Distributor and factory warranty service center for Julabo USA temperature control systems.
- Refrigerant Recovery and Recycling: Removal and purification of existing refrigerants, upgrades to more environmentally friendly refrigerants. Supply of Reclaimed and new refrigerant
- Maintenance & Support: Comprehensive maintenance services to ensure the longevity and efficiency of chiller systems, including routine inspections and emergency repairs.
- Energy Efficiency Solutions: Implementation of energy-efficient technologies and retrofits to help clients reduce operating costs and environmental impact.
Key Offerings
- High-performance industrial and commercial chillers
- Advanced cooling solutions for data centers
- Retrofit services for older systems
- Refrigerant sales and upgrades
Core Values
- Innovation: Continuously seeking and implementing the latest technologies to stay ahead in the climate control industry.
- Reliability: Committed to delivering dependable solutions and maintaining high standards of service.
- Customer Focus: Prioritizing the needs and satisfaction of our clients with personalized service and support.
- Sustainability: Promoting energy efficiency and environmentally friendly practices in all our operations.
Why Choose Us
- Proven expertise in temperature control and chiller systems
- Comprehensive range of services from design to maintenance
- Commitment to cutting-edge technology and energy efficiency
- Options for both new and refurbished systems.
- Commitment to cutting-edge technology and energy efficiency as well as environmentally sound solutions
- Dedicated team of skilled professionals with a focus on customer satisfaction
Contact info
563 West 3rd Ave., 85210, Mesa, United States
- 4808891092
- andy@chillercity.com
- www.chillercity.com
4.8
Excellent
182 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
FedEx shipping is a terrible…
FedEx shipping is a terrible experience. Requires signature and travel to their site for pickup. Please choose a different shipping provider. Would pay more for a better experience, my time is more valuable.
March 17, 2025
Reply from Chiller City Corporation
Hi Brandon, we are sorry that you had such a bad delivery experience that you felt you need to give us such a low rating for something that is beyond our control. Just so you know, there are only two package carriers that will accept Dangerous Goods (refrigerant) for delivery nationwide, FedEx and UPS. Larger quantities we can ship by multiple trucking lines. As you can see from our other reviews, most people have a good experience with FedEx, but if you ship enough packages with any carriers, sooner or later someone will have a bad one. There is no way around the signature requirement for Dangerous Goods and refrigerant is just that. There is no carrier that will delivery refrigerant to you without an adult signature for legal reasons.
It is never our intent to disappoint anyone, but we only have so many choices. If you choose to do business with us again, please let us know if you are having problems and let us try to work with FedEx on your behalf or if you order a larger quantity we can ship by alternate carriers, but for single cylinders of refrigerant out choices are quite limited.
Simple ordering and fast delivery
Ordering was simple and product arrived quickly and product was as described. Best you could ask for.
February 27, 2025
Reply from Chiller City Corporation
Thank you for the nice review Timmy, this is what we always strive for.
Reply from Chiller City Corporation
Thank you for the nice review William.
Purchase is as we all want
Purchase is as we all want. It was easy, shipping fast, product top notch, price was right. What more is there to say.
February 20, 2025
Reply from Chiller City Corporation
Thank you for the nice review Wayne, this is the experience we always want our customers to have.
Reply from Chiller City Corporation
Thank you for taking time to leave the nice review Dumitru.
Reply from Chiller City Corporation
Thanks for the nice review Jim, as well at your continued business.
Good price (compared to service…
Good price (compared to service companies that are charging 12x the cost), quick shipping.
January 2, 2025
Reply from Chiller City Corporation
Thank you for taking time to leave us the nice review.
Super-fast shipping.
November 15, 2024
Reply from Chiller City Corporation
Thank you for the positive review Farshad. We ship every order by FedEx the day it is received if we can get in processed before our daily pickup.
Chiller City The Best
Chiller City, you Guys are the best, never a disappointment. I'm so grateful for you all. Continue to be the best!!
September 4, 2024
Reply from Chiller City Corporation
And we are grateful for customers like you Timothy.
HIGHLY RECOMMENDED !!
HIGHLY RECOMMENDED !!
I am a Chiller City repeat customer, and I have always had an excellent experience with ordering and shipping ( VERY FAST SHIPPING ! ). Also, you might see a Bad reveiw about a FED-EX shipping Delay in Olive Branch, MS, and I have had the same exact experience and it had ABSOLUTELY NOTHING to do with Chiller City, its the FED-EX Olive Branch Hub. For me, Chiller City had done their part, by shipping within hours of me placing my order. That Bad Reveiw should have been a FED-EX Reveiw
August 16, 2024
Reply from Chiller City Corporation
Hi Ray, and thank you very much for the complimentary and very detailed review. Yes, pretty much all of our reviews that are not 5 star are due to delivery issues, usually beyond our control, but if you do have issues don't hesitate to contact us and we will do everything we can to resolve them. We use Fed Ex because they overall do the best job for single DG deliveries of anyone we have found. Sometimes they have a bad driver or depot, but often things like storms delay shipments that they can't control too. We really appreciate your continued business and the time you took to leave us this review.
Reply from Chiller City Corporation
Thank you for the nice review and your continued business Brian.
A Great and reliable company assistant…
A Great and reliable company assistant me and my family with saving a lot of money.
August 1, 2024
Reply from Chiller City Corporation
Thank you very much for taking time to leave us the nice review Jon.
smooth transaction and quick shipment…
smooth transaction and quick shipment with early delivery
August 16, 2024
Reply from Chiller City Corporation
Thank you for the nice review Yordan
Reply from Chiller City Corporation
Thank you for taking time to write the nice review for us.
Always great folks at Chiller City
June 17, 2024
Reply from Chiller City Corporation
Thank you Tim, always glad to work with you as well.
Smooth Transaction
They had the product I needed in stock ready to ship. Priced competitively and prompt shipping and on time!
July 11, 2024
Reply from Chiller City Corporation
Thank you Stuart for taking time to leave us a review. These are the exact goals we try for.
Ordering was simple and quick
Ordering was simple and quick. Shipped out immediately. Deliver to my door. Price was right. Thanks
July 11, 2024
Reply from Chiller City Corporation
Wow Paul, thank you. We couldn't write a nicer review ourselves.
Reply from Chiller City Corporation
Thank you for taking time to share your experience.
Reasonable price, no issue at all
Reasonable price. Merchandise was received brand new as expected. Fast and free shipping. Great seller. Will do more business with as needed.
June 28, 2024
Reply from Chiller City Corporation
Thank you for the nice comments. We will look forward to doing further business with you.
Reply from Chiller City Corporation
Thank you so much
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.