My order shipped and was received quickly. I had not received the exact item I had ordered and Andy responded quickly to my concerns to make thing right. Great service beyond the sale!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I looked on the internet for 8lb Freon. Could only find 5lb or 15lb. I found chiller city and they offered 10lbs. This saved many $$$. Order online easy, delivery fast, no problems. AC is now cool.
The price is great, and the delivery was fast. I recommend them to everyone I work with. Thank you very much
Company replied
Simply easy to order with quick delivery. No issues
Company replied
Company details
About Chiller City Corporation
Written by the company
Chiller City
Industrial Refrigeration Solutions
Company Overview
Chiller City is a leading provider of state-of-the-art industrial temperature control solutions, specializing in the design, installation, and maintenance of high-performance chiller systems. Founded with a commitment to excellence and innovation, we cater to a diverse range of industries including manufacturing, healthcare, and data centers.
Chiller City is also an EPA certified refrigerant reclaimer and distributor for several top brands of refrigerant manufacturers.
Additionally Chiller City operates Interwrx Networking Services which maintains a small environmentally friendly data center in Mesa AZ
Mission Statement
At Chiller City, our mission is to deliver cutting-edge temperature control solutions that enhance operational efficiency, reduce energy consumption, and ensure reliable performance. We are dedicated to providing tailored services that meet the unique needs of each client, leveraging our expertise to achieve optimal temperature management and system reliability.
Services
- Design & Engineering: Custom design and engineering of chiller systems tailored to specific operational requirements.
- Sales: Sales of both new and refurbished chiller systems and related temperature equipment.
- Installation: Professional installation of chiller systems, including new units and upgrades.
- Julabo USA:Distributor and factory warranty service center for Julabo USA temperature control systems.
- Refrigerant Recovery and Recycling: Removal and purification of existing refrigerants, upgrades to more environmentally friendly refrigerants. Supply of Reclaimed and new refrigerant
- Maintenance & Support: Comprehensive maintenance services to ensure the longevity and efficiency of chiller systems, including routine inspections and emergency repairs.
- Energy Efficiency Solutions: Implementation of energy-efficient technologies and retrofits to help clients reduce operating costs and environmental impact.
Key Offerings
- High-performance industrial and commercial chillers
- Advanced cooling solutions for data centers
- Retrofit services for older systems
- Refrigerant sales and upgrades
Core Values
- Innovation: Continuously seeking and implementing the latest technologies to stay ahead in the climate control industry.
- Reliability: Committed to delivering dependable solutions and maintaining high standards of service.
- Customer Focus: Prioritizing the needs and satisfaction of our clients with personalized service and support.
- Sustainability: Promoting energy efficiency and environmentally friendly practices in all our operations.
Why Choose Us
- Proven expertise in temperature control and chiller systems
- Comprehensive range of services from design to maintenance
- Commitment to cutting-edge technology and energy efficiency
- Options for both new and refurbished systems.
- Commitment to cutting-edge technology and energy efficiency as well as environmentally sound solutions
- Dedicated team of skilled professionals with a focus on customer satisfaction
Contact info
563 West 3rd Ave., 85210, Mesa, United States
- 4808891092
- andy@chillercity.com
- www.chillercity.com
4.8
Excellent
182 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt and superior service
Prompt and superior service and delivery... great job. We will most definitely be suing them again.
July 2, 2024
Reply from Chiller City Corporation
Thank you, we look forward to your future business.
Reply from Chiller City Corporation
Thank you David, we look forward to your next order.
Reply from Chiller City Corporation
Thank you for the nice feedback Lawrence. We try our best.
No hassle
No hassle, quick interaction, and helping to secure product by having a signature, made it safe.
Thanks!
June 20, 2024
Reply from Chiller City Corporation
Thank you Luis. We are glad we met your expectations.
Reply from Chiller City Corporation
Thank you for taking time to leave the nice review.
i steel waiting for one came only one.
June 14, 2024
Reply from Chiller City Corporation
Hi Arcadio, It does appear that the two items got separated and one got delivered before the other. I checked the tracking and FedEx shows both packages delivered at this time. Please contact us if you still don't have the second item so we can track it down or file a claim with FedEx.
Reply from Chiller City Corporation
Thank you for sharing your experience Michael.
Reply from Chiller City Corporation
Thank you for sharing your experience Evan.
Reply from Chiller City Corporation
Thank you for taking time out of your busy day to leave us the nice review. We hope to do business again soon.
Product was EXACTLY as described
Product was EXACTLY as described, shipping time was good and pre-sales email responses where excellent!!
DEFINITELY RECOMMEND
Scott M.
June 7, 2024
Reply from Chiller City Corporation
Thank you so much for the nice review Scott.
Reply from Chiller City Corporation
Thank you Steve, we appreciate your repeated business as well.
Finding the right chiller city website…
Finding the right chiller city website is the hardest thing. Ordering is fast and easy. Love the free shipping as well.
May 24, 2024
Reply from Chiller City Corporation
Thank you for sharing your feedback Jeff, I will contact you personally to try and understand how we could make it easier to get to the right place in our online store.
Reply from Chiller City Corporation
Thank you for sharing your experience Anthony.
Easy transaction without drama
Easy transaction without drama. Refrigerant was delivered in timely manner and licensed technician used it the following day.
April 24, 2024
Reply from Chiller City Corporation
This is exactly how we want it to work for everyone Matt. Thank you for sharing.
Fast service and great product…
Fast service and great product selection. Great pricing.
April 30, 2024
Reply from Chiller City Corporation
Thank you for sharing your positive experience Suzanne.
Shipment was sent right away
Shipment was sent right away. Answered all my questions. Good service.
April 16, 2024
Reply from Chiller City Corporation
Thanks for sharing Ramon, your kind words mean a lot to the team.
The sales people were very helpful in…
The sales people were very helpful in answering my questions and completing my order and shipping it out on time.
April 19, 2024
Reply from Chiller City Corporation
Thanks for sharing Roy. We are always happy to answer any questions pre or post order by phone, email or text.
Great experience
Great experience! Employee stayed late to facilitate local pick up. Thanks!
April 15, 2024
Reply from Chiller City Corporation
Thank you for the nice review Greg. We just try to treat people as we would like to be treated ourselves. We do appreciate your taking time to share your experience.
Reply from Chiller City Corporation
Thank you for taking tome to share your good experience.
On Time With No Problems!
I ordered a 15 pound cylinder of r22, it came on time as expected. Very pleased with the results.
February 29, 2024
Reply from Chiller City Corporation
Thank you for the nice review Jeffrey
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.