Coastal Group Reviews 5

TrustScore 3.5 out of 5

3.7

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Company details

  1. Hardware Store
  2. Locks Supplier
  3. Manufacturer
  4. Screw Supplier

Written by the company

Coastal Group is a premier manufacturer and supplier of high-quality external door and window hardware. Renowned for our unwavering commitment to excellence, we cater to a range of customers including joiners, fabricators and door/window manufacturers. With decades of industry experience, Coastal Group has established itself as a trusted leader in delivering durable, stylish, and innovative hardware solutions. Our product range encompasses a comprehensive selection of hardware essentials, including hinges, handles, locks, weather seals and more. Each item is crafted using superior materials such as 316 marine grade stainless stell to ensure longevity and resilience, even in the most demanding environments. Our dedication to quality is reflected in our rigorous testing and quality control processes, ensuring that every product meets the highest standards of performance and reliability. At Coastal Group, we understand the importance of providing exceptional technical support. Our team of experts is readily available to offer guidance, from initial product selection to installation and maintenance. Whether you are a door manufacturer seeking bespoke hardware or a joiner in need of technical specifications, our knowledgeable staff are here to help every step of the way. Diversity in our product offerings allows us to cater to a wide array of design preferences and functional requirements. We take pride in our ability to deliver both standard and customised hardware, ensuring every customer finds the perfect fit for their needs. Our continuous innovation and adaptation to market trends guarantee that our product line remains current and competitive. Service excellence is at the core of Coastal Group’s operations. We prioritise timely deliveries, efficient order processing, and responsive customer service to create a seamless experience for customers. Our commitment to building long-term relationships is demonstrated through our reliable after-sales support and comprehensive warranty offerings. Choose Coastal Group for unparalleled quality, expert technical support, a vast array of products, and exceptional service. Experience the difference that dedication and expertise can make in your door and window hardware solutions.


Contact info

3.7

Average

TrustScore 3.5 out of 5

5 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Quality Ironmongery and brilliant service.

I purchased locks handles and other accessories for 18 doors and I am really pleased with the look, the solid feel of the handles and mechanisms.
Customer service and much needed advice was excellent.
I dealt with a number of people as I added to the order , all of whom were excellent particularly Tom Reeves.
There is clearly a strong customer service culture.

August 1, 2025
Unprompted review
Coastal Group logo

Reply from Coastal Group

Thank you so much for taking the time to share your experience Ian - your feedback has been shared with the team and they're chuffed! Good luck with the project and thanks again for your business - much appreciated.

Rated 5 out of 5 stars

What a brilliant company !!

What a brilliant company !!
Needed a replacement fixing for our beautiful door knocker.
Had one sent out to us with no charge .
Easy and so helpful .
Would give you 10 stars if I could !
Thankyou

July 17, 2025
Unprompted review
Coastal Group logo

Reply from Coastal Group

Wow thank you so much for your five star (ten star?) review Lesley :-) Wonderful to hear we were able to help with your beautiful door knocker. Thanks again for your business.

Rated 1 out of 5 stars

Awful as an association

Awful as an association. Terrible customer service.

June 1, 2025
Unprompted review
Coastal Group logo

Reply from Coastal Group

Hi Jenna, thank you for your review. We're sorry to read you're unhappy with your experience. We can't find any record of your order on our system but would appreciate the opportunity to rectify. I hope you will contact us on 01726 871 025 so we can investigate.

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