Comfy Sacks Reviews 1,269

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

They compare their products to leading brands, they are not even close as far as quality is concerned. The foam is lumpy, you cant run and jump on the 5ft sack, even a light adult would hit the floor... See more

Rated 5 out of 5 stars

The dedication and commitment were evident and remarkable when we purchased our first three (3) Comfy Sack products. There has been some time between the initial purchase and this experience. Comfy Sa... See more

Rated 5 out of 5 stars

Great experience...last minute order for a damaged order from another company. The customer service rep, Janice was very nice, very sensitive to my needs and did everything she could to get my special... See more

Rated 5 out of 5 stars

I ordered a new cover for our comfy sac but wasn’t sure what size we have. We’ve had this one for many years, it’s in great shape and we’re only looking for a color change. I called in after hours and... See more

Company details

  1. Furniture Store

Information provided by various external sources

At Comfy Sacks we offer the softest and most comfortable bean bags. With over 50 fabrics and colors and 15+ sizes you can be assured we have the right product for you. Check out our Bean Bags at Comfysacks.com


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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Replied to 83% of negative reviews

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Rated 4 out of 5 stars

I ordered the bean bag for our lakehouse

I ordered a 6-foot bean bag and an ottoman for our lakehouse. I like the color and size. The only reason I would giving a 4 rating is that I thought the bag would be a bit more "stiff"...you sink in more than I anticipated. But it is a great product.

March 20, 2021
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Reply from Comfy Sacks

Hello Mary!

It sounds as though your bag may be missing some fill and we can help you with that!

We will be reaching out to you via email to assist you further!

Have a great day!

Rated 5 out of 5 stars

I ordered a 7ft bean bag on Tuesday of…

I ordered a 7ft bean bag on Tuesday of last week with the quick ship option for $19 extra dollars. They didn't even put it in processing all that week or have a tracking number for me until the next Monday! Over a weeks worth of time.. Now it says it will be here this Thursday. The websit says 1-4 days with quick ship.. that was a lie..
Update: Problem corrected, Brad called explained everything to me, honest mistake was upset because I didn't have an ETA on arrival. Other than that, very satisfied, customer service ia awesome Brad is the MVP.

March 16, 2021
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Reply from Comfy Sacks

Hello!

We had a slight delay with orders due to an issue with one of our machines, but sadly it seems you did not receive the message we sent in regards to the delay... Due to the delay however your quickship will be refunded as we did not abide by the quickship time!

We will be reaching out to you via email!

Rated 4 out of 5 stars

So far so great

The product is great, we all love it. But there was very little communication about order and shipping status. No emails or other updates, so had to keep checking the website.

March 10, 2021
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Reply from Comfy Sacks

Hello Erin!

We are very glad you enjoy the product, but you should have received confirmations of tracking as soon as it shipped out... It seems those emails did not reach you and we do apologize for that, but there was supposed to be that email as soon as it shipped...

We hope you enjoy your product for years to come however and we will ensure that these messages go through properly!

Rated 5 out of 5 stars

Very happy with our Purchase!!!!

Our purchase came on time and was in good condition. Set up was a breeze. We are waiting now for the foam to completely expand. We purchased the Faux leather and was surprised by the quality of the fabric very nice. Oh and very comfortable.

March 6, 2021
Rated 4 out of 5 stars

Fine for price

These sacks are very comfy although you do have to continuously flip and shape it back up after just about each use as it doesn’t hold its full body really well. We chose the corduroy which is of good quality and soft. My big thing about it is the size. We ordered the 7.5ft lounger. It’s quite a stretch to say you have all this room on it! Part of the measurement are the ends that crown out which is not at all part of 7.5ft you can utilize. The picture of two full size adults on it....? No way, not realistic what so ever. Teenager has it in room and enjoys it by herself. So it’s a fair purchase for its price (a part from sizing), but I wish I knew how it truly compared to higher priced ones.

March 5, 2021
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Reply from Comfy Sacks

Hello!

Thank you very much for your kind words! I do apologize however that the product was not as large as you expected...

It may be that it is not filled enough! I will reach out to you via email to find out if that is the case and assist you further!

Rated 5 out of 5 stars

Big 5 stars

Big 5 stars, all the way down from Canada!! Big thanks to Janice from costumer support, who made sure I received my comfysack on time and thar we were 100% satisfied!

March 5, 2021
Rated 5 out of 5 stars

The best Sac in the house

The comfy sac has been one of the best purchases we have made for our home. Due to covid we haven't been able to fully "use" our comfysac in a party environment, but we're looking forward to it! The tank video is what sold us, but the product as well as the customer service is what made us leave a review. We're excited to see all the service this sac gets ;)

March 2, 2021
Rated 4 out of 5 stars

The customer service was very quick &…

The customer service was very quick & courteous. We received our comfy sacks with less filling than expected and once we reached out to the company we received additional stuffing at no charge. The covers are soft and well constructed.

February 28, 2021
Rated 1 out of 5 stars

Stil haven't received it

February 27, 2021
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Reply from Comfy Sacks

Hello!

According to the tracking on your order it seems to have arrived on the 28th! We will be reaching out to you ASAP to find out what happened!

Rated 5 out of 5 stars

Flat sack, but fixed quickly!

[ORIGINAL RATING 2/25/21: 3 STARS] We ordered 3 different bags. One 3ft, one 4ft, one 7ft. The 3- & 4-ft models are good on stuffing, but the the 7-ft sack doesn't. Even with a child laying on it instead of an adult, and after "fluffing up" the bag, it still goes flat. We did a lot to "air-out" the sacks when they arrived, and we have now waited the recommended 5 days but the problem persists.
[UPDATE 3/1/21]
ComfySacks responded quickly regarding my issue and is already shipping out additional foam fill for my 7-ft sack. When I sent them a picture of it they said "oh, yeah, that's definitely under-filled" and got right on it. Excellent customer service and I couldn't be happier! This is how customer service should be everywhere.

February 26, 2021
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Reply from Comfy Sacks

Hello!

It sounds as though your product is under stuffed and we can help you with that! We will be reaching out to you via email to get you more fill and get your 7 foot to the right level!

Speak to you soon!

Rated 5 out of 5 stars

Traditional furniture is boring

We love our Comfy Sacks. Who doesn’t love laying on a giant pillow that hugs you back? I didn’t want traditional furniture in the game room. Our chair and couch are now giant bean bags and are great for lounging on to watch movies. The fabric and color selections are great. The best part is I can order new covers if I want to change color schemes.

February 20, 2021
Rated 5 out of 5 stars

Love our Comfy Sacks!

I'm very happy with our new comfy sacks. They arrived quickly and are so comfortable. I did have to speak to customer service and they were super fast to respond and resolved my issue within hours.

February 6, 2021

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