Cotswold Plumbers Reviews 104

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Free call out to diagnose the problem. "Thinking" engineers. Prompt and comprehensive quote for the work involved, which was done when promised. We were kept informed by phone as to exact timings. Fas... See more

Company replied

Rated 5 out of 5 stars

They were quick, efficient, helpful and generally just got the work done well. Nothing more needed to say, no problems surfaced and even if they would've had some, I've no doubt they'd overcome them i... See more

Company replied

Rated 5 out of 5 stars

Matthew is so calm and unfazed that I feel confident in his ability to source the problem and sort it. Highly recommend Cotswold Plumbers; they do go above and beyond.

Rated 5 out of 5 stars

We were recommended to Cotswold Plumbers and so pleased we were. Excellent Company provided great advice; arrived on time and left everything clean and tidy. Much needed new boiler fitted and workin... See more

Company replied

Company details

  1. Gas Engineer
  2. Boiler Supplier
  3. Gas Installation Service
  4. Gasfitter
  5. Plumber

Information provided by various external sources

Cotswold Plumbers in Cheltenham. Emergency Boiler Repairs, Boiler Installations & Servicing and Emergency Plumbing in Cheltenham & the Cotswolds.


Contact info

4.9

Excellent

TrustScore 5 out of 5

104 reviews

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Rated 5 out of 5 stars

Honest, fair and diligent

Honest, fair and diligent, the team were excellent from start to finish. Replacing my boiler, they explained every step along the way; critical to put me at ease. Matt even went out of his way to set up my system to run as effectively as possible, providing a demonstration on the boiler at a time of my choosing.... I would recommend Cotswold Plumbers to anyone.

November 15, 2022
Unprompted review
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Reply from Cotswold Plumbers

Thank you for leaving a lovely review.

Rated 5 out of 5 stars

Matthew is extremely proficient

Matthew is extremely proficient. He says exactly what he will do and does exactly what he said he would. He assesses the situation calmly and clearly, advises what he considers the best course of action, gives a fair price, and completes the work within the expected time frame cleanly and without fuss.

October 28, 2022
Unprompted review
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Reply from Cotswold Plumbers

Thank you for your review.

Rated 5 out of 5 stars

New Boiler Installation

Installation of new boiler was carried out expertly and efficiently to a high standard and completed in stated time and all left neat and tidy.
Would highly recommend Cheltenham Plumbers for the excellent professional service they provide, reliable hard working very knowledgeable.
Thank you Matthew and Jack for a brilliant job done.

May 21, 2022
Unprompted review
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Reply from Cotswold Plumbers

Thank you Lyn for leaving a lovely review. We are here for you should you need any further help. Kind regards Matthew.

Rated 5 out of 5 stars

Matthew from Cotswold Plumbers is a master of his trade.…

Matthew from Cotswold Plumbers is a master of his trade. He resolved our problem quickly and efficiently. We called him in for a second opinion on a problem that was proving difficult to solve. We had been without hot water and heating for over a week. Matthew fitted us in his schedule. He was reliable and was determined to complete the task in hand when aware of our plight. All aspects of the work were completed ahead of schedule. I would thoroughly recommend Cotswold plumbers.

May 12, 2022
Unprompted review
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Reply from Cotswold Plumbers

Many thanks for your review. This job was one of my most enjoyable ones to complete given the complexity of the problem to resolve.

Rated 5 out of 5 stars

Contacted Cotswold Plumbers for a quote…

Contacted Cotswold Plumbers for a quote for installation for a new boiler system and removing old system. Matt responded promptly, explained what he thought was the best solution for us, talked us through everything. Matt and Jack arrived on time, completed the job in a day, their workmanship was second to none, will never use any other plumbing company after using Matt and Jack at Cotswold Plumbers. Genuine, honest, reliable and hardworking. Very impressed and satisfied with our new Combi heating system. Thank you Matt and Jack 😃

May 11, 2022
Unprompted review
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Reply from Cotswold Plumbers

Dear Clare. Thank you very much for leaving a lovely review. See you in 12 months for your first service. Kind regards Matthew.

Rated 5 out of 5 stars

First rate service

First rate service. Mathew arrived to assess the problem (we needed a new boiler, and quickly, the old one was leaking badly). He explained and confirmed that it had to be replaced, managed to find one for collection within the hour, and to our very pleasant surprise, said he could complete the job the same day. He was a tad more expensive than a nationwide plumbing orperation, but the timing was worth it, and we favour using local companies.
If they are always like this, and no reason to doubt it, I would highly recommend Cotswold Plumbers.

April 15, 2022
Unprompted review
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Reply from Cotswold Plumbers

Thank you for leaving a lovely review. This is very appreciated. Kind regards Matthew.

Rated 5 out of 5 stars

Excellent service fitting a new boiler

Excellent service fitting a new boiler. No hard sell, very knowledge and easy to deal with. Nothing was too much trouble. Would highly recommend.

April 9, 2022
Unprompted review
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Reply from Cotswold Plumbers

Thank you for leaving a lovely review.

Rated 5 out of 5 stars

Excellent Service

We had tried a number of locally and nationally advertised firms. We had a succession of failures to even visit or to give very expensive quotes for unnecessary extras. We then tried Cotswold Plumbers. What a difference. Courteous and efficient office staff who arranged a suitable visit immediately. We were told that the work would, if possible be carried out at that visit. The engineer arrived early, inspected the problems, had spare parts on the van and rectified both problems. Invoice presented on completion, which were delighted to settle. Thank you Cotswold Plumbers we are pleased to recommend you

April 4, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent combi install

I needed a reliable installer after my boiler packed in. Looked at reviews and business websites before giving Cotswold Plumbers a call. Matt was able to come out a couple of hours later to survey and give me a quote. He was also able to get the old boiler ticking over for a few days to give me hot water. The new boiler was fitted a few days later and am pleased with the work. They also come out when they say, which is a real bonus. Highly recommended.

March 28, 2022
Unprompted review
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Reply from Cotswold Plumbers

Thank you Darren. I look forward to seeing you in 12 months for your first service. In the meantime please do get in touch if i can help with anything else. Kind regards Matthew.

Rated 5 out of 5 stars

We had our boiler replaced

We had our boiler replaced. Very good service throughout from first contact. They came to check the site and provided a quote and were very clear on how long it would take, what was covered by the work and options. On the day, they worked with minimal disruption and left everything nice and tidy and explained the controls. Super company to deal with.

March 3, 2022
Unprompted review
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Reply from Cotswold Plumbers

Thank you Michelle.

Rated 5 out of 5 stars

Would definitely recommend

Would definitely recommend. Initial visit very informative and plenty of time given to explain work required to instal
new boiler, benefits etc.
Work carried out expertly with great efficiency. Care, consideration and hard working and plenty of time given to explain how to operate new boiler.

January 26, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent professional service

Excellent professional service. We needed a new boiler for my elderly mum as hers broke down. Matthew came round same day to review and provide a quote. He then squeezed her in and fitted the new boiler soon after. They were tidy, quiet, professional and provided excellent service. HIGHLY RECOMMENDED.

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

Boiler problem successfully resolved

Cotswold Plumbers were easy to contact, came out as promised, diagnosed my problem and did not give me a hard sell. They were able to complete the necessary work very promptly and cleanly. Pleased to recommend a Cheltenham firm.

November 29, 2021
Unprompted review
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Reply from Cotswold Plumbers

Many thanks for your review.

Rated 5 out of 5 stars

Boiler Breakdown

Our boiler suffered a sudden and terminal malfunction..... so no heating or hot water! Cotswold Plumbers responded to our SOS with a same-day visit, to assess the problem, and returned the next day, as promised, to repair the boiler. They provided a prompt, efficient and friendly service and we highly recommend them.

November 11, 2021
Unprompted review
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Reply from Cotswold Plumbers

Thank you.

Rated 5 out of 5 stars

Old boiler was having problems

Old boiler was having problems. Called Cotswold plumbers and was advised that a new boiler was needed. I was given a full explanation as regards the age and problems regarding my boiler and also helped as regards a possible new one. This was all done without charge. I thought about it overnight and decided a new boiler was the way forward, especially with Winter approaching. I rang Cotswold plumbers and was given a slot for installation just a few days later. Jack arrived on the day on time and got on with the job straight away - hoover and dust sheets on hand. The work was done by early afternoon. It was a fantastic job in that the boiler was fitted to match where the old one had been and even the cupboard that enclosed the pipe work was cut to fit the new boiler - this was really appreciated! The boiler is now working perfectly and I have set the thermostat as shown. A brilliant job done and a friendly and efficient service - no complaints
whatsoever.

November 3, 2021
Unprompted review
Rated 5 out of 5 stars

Job well done

Explained what would need to be done for the job, boiler replacement, honest and friendly. Came on time and completed the job in the time stated. Price was as agreed.

October 3, 2021
Unprompted review
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Reply from Cotswold Plumbers

Thank you.

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