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Rated 5 out of 5 stars

Your organisation and employee team has taken such a weight off my mind. I'd highly recommend you and I'm so thankful during these turbulence of times, I feel valued, supported and not just ou... See more

Company replied

Rated 5 out of 5 stars

Spoke to Bella who handled my query super fast and was absolutely lovely. Polite professional and efficient. Particularly with the nature of the calls that you guys receive with people in hard times... See more

Company replied

Rated 5 out of 5 stars

Really friendly and helpful staff. They understood the situation and really helped out. Highly recommend them

Company replied

Rated 5 out of 5 stars

Allie has been nothing but trustworthy and patience and professional at all times. This is a very stressful situation to be. As my case worker she has fully explained everything so that I totally un... See more

Company replied

Company details

  1. Credit Counseling Service

Written by the company

We are a approved Debt Advice/Management firm. Authorised by the Financial Conduct Authority to assist people with their debt issues. Fees may be payable dependant what solution is best for you, Free Debt Advice is available from www.moneyadvisor.co.uk


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

315 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Had a great phone call with Kim

Had a great phone call with Kim, she was really understanding and supportive about my situations and gave me some great advice and helped me resolve my problems.

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent. Changed my life for the better .

Every member of the team I have spoke to has been really helpful, reassuring and non judgmental. Have explained everything clearly and respond quickly to emails and queries. I feel that a huge weight has been lifted after talking things through with the team. I honestly feel that it’s turned my life around.

March 28, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

THANK YOU, AND REMEMBER ANY CONCERNS JUST CALL

Rated 5 out of 5 stars

Helpful experience

I called debt correct with a few queries about my plan and spoke to Emily who was able to answer my questions and put my mind at ease about a few things. Very helpful experience.

March 28, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

We are all here to help our important customers. I will pass your comments onto Emily

Rated 5 out of 5 stars

Bella is a superstar

Spoke to Bella who handled my query super fast and was absolutely lovely. Polite professional and efficient. Particularly with the nature of the calls that you guys receive with people in hard times she was so lovely no questions as to why just handles my query with ease. Put a massive smile on my face as was super anxious about asking for a one month break.
Massively appreciate everything you do especially Bella - Bella for president !!!

March 28, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

So please to read about the service you received from Bella and how she was of assistance to you. Thanks for sharing your experience

Rated 5 out of 5 stars

5-Star Service

My query was answered very quickly with little to no waiting time to speak to some on the phone. Emily-Jayne made sure I got what I needed and was very helpful in solving any issues I had.

March 27, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you for letting me know about the service you received. I will let Emily Jane know.

Rated 5 out of 5 stars

Debt correct have helped me out…

Debt correct have helped me out massively received a welcome call from Allie today which was very informative just appreciate all that you have done for me

March 27, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Allie here to help. Any concerns just call us

Rated 5 out of 5 stars

Allie has been nothing but trustworthy…

Allie has been nothing but trustworthy and patience and professional at all times. This is a very stressful situation to be. As my case worker she has fully explained everything so that I totally understand how Debt correct can help. I finally have a plan which can only improve my lifestyle and mind. Thank you Allie

March 27, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you for your comments.

Rated 5 out of 5 stars

Don’t be afraid to ring if ur…

Don’t be afraid to ring if ur struggling the staff are amazing and so helpful the lady that i spoke to today was brilliant she was kind and very helpful

March 26, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

We are always here to help. Don’t hesitate to call.

Rated 5 out of 5 stars

I spoke to Allie today

I spoke to Allie today, who was very helpful, she went over every detail with me and it was very understandable and clear, thank you for your help today

March 26, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you for taking time to raise this review. I will pass your comments onto Allie

Rated 5 out of 5 stars

Really quick and easy phone call from…

Really quick and easy phone call from Ellanah , she explained everything clearly and in full detail. Thank you

March 25, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

I am pleased to read about the positive experience you had when deal with Ellanah.

Rated 5 out of 5 stars

I phoned up today Debit

I phoned up today, worried about what could happen. But the lady I spoke to sorted every thing & I can now relax. So that is why I gave them ☆☆☆☆☆.

March 22, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Anytime you are worried callus, we are here to help. Thank you for taking the time to leave these lovely comments.

Rated 5 out of 5 stars

Allie was informative

Allie was informative, polite and very helpful. She put my mind at rest and explained everything I wanted to know.

March 22, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

I really appreciate your review and pleased to read about the service you have received. Remember, any issues, we are just a call away.

Rated 5 out of 5 stars

Amazing help!

Amazing help! Thanks so much Ellanah

March 14, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

At Debt Correct we are always here to help you. Thank you for taking the time to write this review.

Rated 5 out of 5 stars

Debt solutions

Emily-Jayne has done great to help me with my debt and providing great solutions. Any issues i’ve had with my creditors, she has addressed and sorted without hesitation.

November 1, 2023
Unprompted review
Debt Correct logo

Reply from Debt Correct

I am pleased to read about the service Emily Jayne had given you. At any time you have any further concerns please contact.

Rated 5 out of 5 stars

Since being with debt corrects huge…

Since being with debt corrects huge weight has been lifted off my shoulders, my account manager Clarice M has helped me a lot ☺️ would recommend to friends and family if ever in debt

March 21, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you Lauren for your positive feedback

Rated 1 out of 5 stars

Missing payments to creditors not resolved

Payments to creditors are not transparent or traceable. I have had a missing payment to a creditor unresolved for over 2 months. I have also closed the plan due to Debt Correct not paying the min payments to my creditors resulting accounts being arrears. The plan made my financial position worse. I have never defaulted or been arrears before. Avoid this company at all cost.

February 2, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

I am disappointed to read about your experience. We make payments to your creditors based on what you can afford.
Please contact the office so our manager Kate can clarify.
Update. We are still deal with your creditors to locate the payments we have sent to them.
Kate will be back in contact with you when resolved.

Rated 5 out of 5 stars

I phoned debt management and spoke to…

I phoned debt management and spoke to Kim and explained that I was unable to pay this weeks payment and can I cancel it and start from next week and also that I was struggling with the payments due to the fact I had council tax,tv licence,water bill and car insurance this month she helped by reducing my payments each week starting from 29th March and everything was dealt with quickly and efficiently without any issues.
Highly recommend the company

March 20, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Pleased to read that Kim assisted you and was able to adjust your plan

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