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Design911 Reviews 20,020

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,259 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and professional service, highlighting the quick processing of orders and fast delivery. Many people appreciate the quality of the products, often describing them as genuine and top-notch, and note that items are well-packaged. The ordering process is frequently mentioned as straightforward, with helpful staff available to assist when needed. However, some customers also noted issues with delivery times, experiencing delays or receiving incorrect parts. A few other people felt that the quality of certain parts was poor, or that the return process was inconvenient and costly. There were also occasional mentions of unexpected additional charges upon delivery.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the speed of... See more

Product

Reviewers mention positive feedback about product. Many customers are satisfied with the quality of the... See more

Service

Customers consistently report positive experiences with the service. Many reviewers highlight the fast and... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of online... See more

Quality

Users describe positive interactions with quality. Many customers are satisfied with the high quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a customer for over 20 years when I visited their warehouse on a trip from Ireland.They run a truly wonderful and efficient business.I had next day delivery from Netherlands and you can't... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Design911.com. I recently purchased tires from them, and the whole process was smooth from start to finish. Their responses to my emails were fast, clear, and helpful,... See more

Company replied

Rated 5 out of 5 stars

I called to speak to someone to check stock before I placed order. The guy was very helpful and also assisting with future orders when i'm ready. Then placed order and arrived DHL Next Day, that's s... See more

Company replied

Rated 5 out of 5 stars

More for Information.. ordered some oil for a trip to Scotland Tom said delivery is fast track or what ever they call it, would be with me next day in time for trip. Received message from DHL that del... See more

Company replied


Company details

  1. Auto Parts Store
  2. Auto Body Parts Supplier
  3. Auto Machine Shop
  4. Car Accessories Store
  5. Car Equipment Accessories Store

Written by the company

Design911 is renowned as a leading supplier of dedicated parts for Porsche enthusiasts, catering to a wide range of Porsche models. From the classic 356, 912, and iconic 911s to the cutting-edge Macan, Panamera, and the electric marvel, the Taycan, we've got you covered. Operating from strategically located distribution centers in both the United Kingdom and the Netherlands, we are well-equipped to meet your Porsche parts needs. We proudly hold the distinction of being the largest Porsche parts specialist serving garages, workshops, and body shops across the industry.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Rated 5 out of 5 stars

Absolutely perfect

Absolutely perfect. Clear communications, fast shipping, no issues with duties.

May 5, 2026
Design911 logo

Reply from Design911

Hi Andrea,

Thank you for your fantastic feedback. We’re really pleased to hear you were happy with the communication, fast shipping, and smooth delivery process.

- the Design911 team!

Rated 5 out of 5 stars

Products in stock and super quick…

Products in stock and super quick delivery...

May 5, 2026
Design911 logo

Reply from Design911

Hi Ian,

Thank you for your feedback. We’re pleased to hear the products you needed were in stock and delivered quickly.

- the Design911 team!

Rated 5 out of 5 stars

Hard to find bolt for my ‘91 911

Hard to find bolt for my ‘91 911, shipped super fast!

May 5, 2026
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Reply from Design911

Hi Greg,

Thank you for your review. We’re delighted we could help source the hard-to-find bolt for your 1991 911 and get it shipped out quickly.

- the Design911 team!

Rated 5 out of 5 stars

First Choice for my Vintage 911’s needs.

Easy to use parts search combined with broad selection of fairly priced inventory. You guys are my first choice for supporting my vintage Porsche hobby cars.

May 5, 2026
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Reply from Design911

Hi Rick,

Thank you for your fantastic review and continued support. We’re delighted to be your first choice for your vintage Porsche projects and are pleased to hear you enjoy our parts selection and pricing.

- the Design911 team!

Rated 5 out of 5 stars

Good company to deal with knowledgeable…

Good company to deal with knowledgeable and goods delivered quickly.

April 27, 2026
Design911 logo

Reply from Design911

Hi Ian,

Thank you for your kind feedback. We’re pleased to hear you found our team knowledgeable and that your goods arrived quickly.

- the Design911 team!

Rated 5 out of 5 stars

Well qualified and experienced staff

Well qualified and experienced staff, give sensible advice on Porsche

May 5, 2026
Design911 logo

Reply from Design911

Thank you for your review.

We really appreciate your comments about our team and are pleased you found our advice helpful.

- the Design911 team!

Rated 4 out of 5 stars

Guys did me a decent price in the end…

Guys did me a decent price in the end after some negotiation..kit was packaged really well and arrivedin perfect condition

April 27, 2026
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Reply from Design911

Thanks for your feedback, Mr Whitefoot. We’re glad we could reach a fair price for you and that your kit arrived well packaged and in perfect condition. We appreciate your business and hope to see you again in the future.

- the Design911 team!

Rated 5 out of 5 stars

Great website and ordering made easy

Great website and ordering made easy

April 27, 2026
Design911 logo

Reply from Design911

Hi Dean,

Thank you for your feedback. We’re glad to hear you found the website easy to use and the ordering process straightforward. We truly appreciate your support.

- the Design911 team!

Rated 5 out of 5 stars

Best Prices in the Market with the Superior Service

I purchased what I was looking for with the best possible price in the market. The shipment was fast and I delivered the goods without any hassle from the custom.

April 24, 2026
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Reply from Design911

Hi Onur,

Thank you for your excellent review. We’re delighted you found the best price and that your shipment arrived quickly and smoothly without any customs issues. We appreciate your support.

- the Design911 team!

Rated 5 out of 5 stars

Prompt delivery was appreciated and…

Prompt delivery was appreciated and requirement for chassis number to ensure correct parts was reassuring.

April 27, 2026
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Reply from Design911

Thank you for your feedback.

We’re pleased to hear the prompt delivery and chassis number checking gave you confidence you were ordering the correct parts.

- the Design911 team!

Rated 5 out of 5 stars

For me fantastic customer service.

For me, this is the best company to use for Porsche parts.

May 4, 2026
Design911 logo

Reply from Design911

Hi David,

Thank you very much for your kind words. We’re thrilled to hear you consider us the best company for Porsche parts and truly appreciate your continued support.

- the Design911 team!

Rated 5 out of 5 stars

Excellent service

Excellent service, quality merchandise and overall, a pleasure to deal with.

April 27, 2026
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Reply from Design911

Hi Mathew,

Thank you for your great review. We’re delighted you were happy with the service, merchandise, and overall experience. Your support means a great deal to us.

- the Design911 team!

Rated 5 out of 5 stars

STRAIGHT FORWARD ORDERING SERVICE

STRAIGHT FORWARD ON-LINE ORDERING SERVICE as long as you know your model, chassis number, engine size...If you don't there's always a professional member of staff on hand to help the ordering process along.
Dispatch times are excellent and purchased items have always been well packaged and arrived in good order. Can't fault the buying experience thus far - would definitely recommend.

April 27, 2026
Design911 logo

Reply from Design911

Hi Martin,

Thank you for taking the time to leave such a detailed review. We’re delighted to hear you’ve had positive experiences with our website, staff support, dispatch times, and packaging. Your recommendation means a great deal to us.

- the Design911 team!

Rated 5 out of 5 stars

Excellent service

Excellent service, a couple of items weren't in stock, but they arrived within two days and were couriered and received the next day.

May 1, 2026
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Reply from Design911

Hi Matt,

Thank you for your kind feedback. We’re pleased we could get the remaining items in quickly and have everything delivered to you without delay. We truly appreciate your support.

- the Design911 team!

Rated 5 out of 5 stars

Good comunication

Good comunication, range of products in stock

May 1, 2026
Design911 logo

Reply from Design911

Hi Branislav,

Thank you for your review. We’re glad you were happy with the communication and our range of products in stock.

- the Design911 team!

Rated 5 out of 5 stars

Just Great Service

Good website, prompt response to questions and quick delivery - delivered to NZ within 10 days. Always great to deal with.

May 1, 2026
Design911 logo

Reply from Design911

Hi Tony,

Thank you for your fantastic feedback. We’re delighted your order reached New Zealand so quickly and that you found our website and service easy to deal with.

- the Design911 team!

Rated 1 out of 5 stars

Absolute joke

Absolute joke
Ordered 2 replacement Porsche 997 shock absorbers , they advised a delivery date and duly delivered , so we set about dismantling the vehicle expecting the delivery later the same day , parcel did indeed arrive but departed paying £685 they delivered the wrong items , agreed it was their error and they would replace .. then needed to chase several times eventually being told available in 30 days ! The parts where on 3-5 days when I correctly ordered their error , then refunded and said sorry can’t help you absolute complete joke , notwithstanding this was the second order they had messed up in as many months stay clear look glossy but really don’t know what they are doing ! Sourced new shocks same day cheaper same units from heritage who delivered next day ! Designn911 absolute joke

May 8, 2026
Unprompted review
Design911 logo

Reply from Design911

Hi,

We’re very sorry to hear about your experience and the frustration this has caused, especially given the impact on your vehicle being taken off the road.

On this occasion, it’s clear we made an initial picking error, and we completely understand how disruptive that is when you’ve planned a repair around expected delivery times. We also appreciate how disappointing it must have been to then receive conflicting availability information afterwards and ultimately feel we were unable to resolve the situation to your satisfaction.

This is not the level of service we aim to provide, particularly for urgent repair orders, and we sincerely apologise for the inconvenience caused.

- the Design911 team!

Rated 5 out of 5 stars

Service good when they received items…

Service good when they received items from there suppliers.

May 1, 2026
Design911 logo

Reply from Design911

Hi Alan,

Thank you for your feedback. We appreciate your patience while we awaited stock from suppliers and are pleased you were happy with the service overall.

- the Design911 team!

Rated 5 out of 5 stars

spot on

spot on
diagram section helps a lot
prices are down to earth ...
delivery prompt and reliable

April 24, 2026
Design911 logo

Reply from Design911

Hi George,

Thank you for your great review. We’re pleased to hear the diagram section was helpful and that you were happy with the pricing and reliable delivery service.

- the Design911 team!

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