Design 911 have a massive stock and great stock options. I like the website and the ability to order from the parts diagram. This enabled me to identify the levelling bracket and associated parts for... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lost my inlet temp sensor Gromit duh ! Ordered through design911.com and had to come direct from manufacturer or supplier , took a while to get to me but Design kept me in loop throughout the proces... See more
Company replied
I had a great experience with Design911.com. I recently purchased tires from them, and the whole process was smooth from start to finish. Their responses to my emails were fast, clear, and helpful,... See more
Company replied
I have been a customer for over 20 years when I visited their warehouse on a trip from Ireland.They run a truly wonderful and efficient business.I had next day delivery from Netherlands and you can't... See more
Company replied
Company details
- Auto Parts Store
- Auto Body Parts Supplier
- Auto Machine Shop
- Car Accessories Store
- Car Equipment Accessories Store
Written by the company
Design911 is renowned as a leading supplier of dedicated parts for Porsche enthusiasts, catering to a wide range of Porsche models. From the classic 356, 912, and iconic 911s to the cutting-edge Macan, Panamera, and the electric marvel, the Taycan, we've got you covered. Operating from strategically located distribution centers in both the United Kingdom and the Netherlands, we are well-equipped to meet your Porsche parts needs. We proudly hold the distinction of being the largest Porsche parts specialist serving garages, workshops, and body shops across the industry.
Contact info
51 Tallon Road, Brentwood,, CM13 1TG, Essex, United Kingdom
- +44(0) 208 5008811
- sales@design911.com
- www.design911.com
4.7
Excellent
20K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Extremely helpful
Extremely helpful, and honest, advice by telephone regarding replacement shock absorbers for Boxster. Identified potential issue with non-Bilstein parts and supplied the genuine article quickly and at a competitive price. Significantly better advice, support and service than is achievable via other online sellers.
April 24, 2026
Reply from Design911
Thank you for your detailed feedback.
We’re delighted our team could help you choose the correct shock absorbers for your Boxster and provide honest advice and support throughout. Your kind comments are greatly appreciated.
- the Design911 team!
Reply from Design911
Hi Mr Peters,
Thank you for your review. We’re pleased to hear everything from ordering to delivery was quick and efficient.
- the Design911 team!
Everything went well ,except the…
Everything went well ,except the tariffs delay and charges.
April 23, 2026
Reply from Design911
Thank you for your review. We’re glad to hear everything went well overall, though we’re sorry for the inconvenience caused by the customs/tariff delays and additional charges. Unfortunately, these are handled by local authorities and can vary by country, but we understand how frustrating this can be. We appreciate your patience and your order.
- the Design911 team!
Pop your reg into the search bar to…
Pop your reg into the search bar to make sure you get the right parts for your car. What more do you need? I did a front brake change. Discs, pads, sensors and anti vibration shims. All one order, here in a few days. Perfect.
April 24, 2026
Reply from Design911
Hi Brian,
Thank you for the fantastic feedback. We’re delighted the registration search feature helped you find exactly the right parts and that everything arrived quickly for your brake change project.
- the Design911 team!
Design 911 never disappoints
Obtain one beforehand but didn’t fit design 911 had absolutely the correct part no quibble no fuss Great stuff
April 30, 2026
Reply from Design911
Hi Steve,
Thank you for your fantastic feedback and continued support. We’re delighted we could supply the correct part without any hassle and get everything sorted smoothly for you.
- the Design911 team!
When you need parts fast…
All the parts I needed were delivered to my house the next day.
April 29, 2026
Reply from Design911
Hi Shaun,
Thank you for your review. We’re really pleased to hear all the parts you needed arrived the very next day. We truly appreciate your support.
- the Design911 team!
excellent service and communication…
excellent service and communication from Tom, prompt delivery and constant updates
April 30, 2026
Reply from Design911
Thank you for your kind feedback.
We’re delighted to hear Tom provided excellent communication and service throughout your order. We’ll be sure to pass your comments on to him.
- the Design911 team!
Brilliant swift service and excellent…
Brilliant swift service and excellent product. Will definitely use again.
April 30, 2026
Reply from Design911
Thank you for your great review. We’re pleased you were happy with the swift service and excellent product, and we look forward to helping you again in the future.
- the Design911 team!
descrition wrong
descrition was "set" of velocity stack, but I got then only 1. A set is for me 2 as the Solex 40PII-4 for a Porsche 356 needs to. The set is then also 2 and not 1
April 30, 2026
Reply from Design911
Hi Matt,
Thank you for your feedback, and we’re sorry for the confusion caused by the product description.
We understand your concern regarding the term “set” and how it applies to your application for the Porsche 356 Solex 40PII-4. We appreciate that clarity here is important to ensure you receive exactly what you expect.
Please contact our sales team at sales@design911.com, who will be happy to review the listing with you, clarify the correct quantity, and ensure you are supplied with the right parts for your needs.
We appreciate you bringing this to our attention.
- the Design911 team!
Great service overall
Great help in ensuring I ordered the correct parts. Good value and fast delivery.
April 23, 2026
Reply from Design911
Hi Steve,
Thank you for your feedback. We’re pleased we could help ensure you ordered the correct parts and that you were happy with the value and delivery speed.
- the Design911 team!
Good fast service with quality part
April 30, 2026
Reply from Design911
Hi Stephen,
Thank you for your review. We’re pleased to hear you were happy with the fast service and quality of the part supplied.
- the Design911 team!
Excellent service and prompt shipping
Very fast shipping to Australia.
Excellent service guys.
April 30, 2026
Reply from Design911
Hi Phillip,
Thank you for your fantastic feedback. We’re delighted your order reached Australia quickly and that you were happy with the service provided.
- the Design911 team!
The best customer service ever
September 10, 2025
Reply from Design911
Hi Matthew,
Thank you very much for your kind words. We truly appreciate your support and are thrilled you had such a positive experience with our customer service.
- the Design911 team!
I can find everything for my Porsche
I can find everything for my Porsche
Also customer service is good
April 29, 2026
Reply from Design911
Hi Idan,
Thank you for your review. We’re pleased you can find everything you need for your Porsche with us and that you’ve been happy with our customer service.
- the Design911 team!
Like the efficiency with ordering and…
Like the efficiency with ordering and fulfilment when parts are in stock. Delivery service is beyond any complaint.
Do not like the interface, organisation of parts and process of ordering. Would like to point towards the ease of ordering on Rose Passion as a comparison.
Stock inventory is also shown clearly.
Shopping lists feature is helpful multiple order projects, but can be hard to understand how to move from list to list.
April 21, 2026
Reply from Design911
Hi,
Thank you for taking the time to leave such thoughtful and constructive feedback.
We’re really pleased to hear that you’ve been happy with the efficiency of our ordering process, stock fulfilment, and delivery service when items are available. It’s also great to know that the shopping lists feature has been useful for managing larger or multiple projects.
At the same time, we genuinely appreciate your comments regarding the website interface, parts organisation, and overall ordering experience. Feedback like this is extremely valuable, and comparisons around ease of navigation and stock visibility help highlight where we can improve. We also understand your point about the shopping list functionality not always being intuitive when moving between lists.
We’re continuously working on improving the user experience across the website, and your feedback will be shared with our development team as part of that ongoing process.
Thank you again for your honest review and continued support.
- the Design911 team!
Reply from Design911
Hi Max,
Thank you for your feedback. We’re delighted to hear you found the ordering process smooth and completely hassle free. We truly appreciate your support.
- the Design911 team!
Great product
Great product, easy to find on the website, great comms to delivery, well packaged, could not ask for more. Thanks
April 29, 2026
Reply from Design911
Hi Mr Speller,
Thank you for your fantastic review. We’re pleased you found the product easy to locate and appreciated the communication, packaging, and delivery service. Your support means a lot to us.
- the Design911 team!
Not a good experience
Ordered a brake light switch for my Boxster 987. Ordered a “CE Match” item as described as OE Quality. Paid a high price as the delivery cost plus vat took the total over £23.00. Wouldn’t complain as delivered in time but the quality of the part was at best poor. The self adjusting plunger was fixed solid and not able to move causing it to fail and fall apart immediately. Contacted seller within 12 hours to inform them but looking at their returns policy I would be expected to pay all delivery costs and the part would then have to be sent back to the manufacturer to investigate. The reply from their advisor “Dean”was to apologise and to offer a goodwill discount on next purchase. No good to me as I needed the part immediately as the car was booked for MOT. After quick search was able to source a Lucus switch of far superior quality for less than half the price which works fine. So my advise would be to read the small print and see if other suppliers could be more competitive, especially on delivery costs. I generously gave a 2 star experience as they did at least bother to return my email Not a good customer experience from Design 911…
April 21, 2026
Reply from Design911
Hi Peter,
Thank you for taking the time to leave such detailed feedback, and we’re very sorry to hear about your experience.
We completely understand your frustration, especially given the urgency of needing the part for your MOT and then finding the item not to your expectation on arrival. The quality issues you’ve described with the brake light switch are clearly not what we expect from any product we supply, including CE Match parts, and we apologise for the inconvenience this caused.
We’re also sorry that our initial response did not leave you feeling that the issue had been properly resolved. While we do have returns procedures in place, we appreciate your concerns regarding costs and the time involved, particularly when a replacement was needed urgently.
Please contact our customer service team directly at customerservices@design911.com with your order number, as we would like the opportunity to review this case further and work towards a resolution for you.
We genuinely value your feedback, as it helps us improve both our products and customer service experience.
- the Design911 team!
Knowledgeable staff with helpful…
Knowledgeable staff with helpful attitude.
Delivery arrived before expected and was extremely well packed- good value for money too
April 20, 2026
Reply from Design911
Hi Andy,
Thank you for your kind feedback. We’re delighted you found our team knowledgeable and helpful, and that your order arrived ahead of schedule and well packaged. We’re also pleased you found good value in the service provided.
- the Design911 team!
Reply from Design911
Thank you for your review and two thumbs up!
We really appreciate your support and are delighted you were happy with the service provided.
- the Design911 team!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.