Diet Direct Reviews 3,194

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

I've tried several different foods from diet direct mainly the wonderslim products. I absolutely love them. I especially love the wafer bars,. Mushroom soup, the hot cocoa, and the pumpkin spice latte... See more

Rated 5 out of 5 stars

If you're looking for healthy yet choosable, as in desirable, foods, then Diet Direct is for you! With a wide variety of options regarding foods and drinks, they have fewer calories, low fat, low sug... See more

Rated 5 out of 5 stars

I’ve always been fulfilled every time I purchase our food and meals at Diet Direct. Customer service is always excellent and the delivery is on time. Our cravings are satisfied all the time without th... See more

Rated 5 out of 5 stars

I order the hot chocolate w/ marshmallows. It's amazing! Better than any other hot chocolate, diet or regular! My order always arrives very quickly with their regular shipping, within a couple o... See more

Company details

  1. Fitness and Nutrition Service
  2. Food Products Supplier
  3. Health Food Store
  4. Weight Loss Service
  5. Wellness Program

Information provided by various external sources

As demand soars for personal improvement through better nutrition, dietDirect is a trusted super-source for a range of specialty foods and supplements that empower lifestyles. From health or energy boosting specialty diets to portion-controlled weight management, we offer brands people know and love while introducing incredible products and brands to discover, like WonderSlim, our exclusive line of protein-packed meal replacements and foods. Experience the convenient, balanced nutrition that people cheer, with a taste that keeps them coming back. Visit www.dietdirect.com.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Satisfied customer

Still love Diet Direct!!

Ron Gascho

February 9, 2021
Diet Direct logo

Reply from Diet Direct

Hello Ron,
Thank you for reaching out to us. We are so very sorry to hear that your shipment arrived damaged. It certainly should not have been delivered in that manner.

Please rest assured that we are happy to help! Our Customer Care Team will reach out to you shortly to further assist you. We appreciate your business and have a great day!

Rated 5 out of 5 stars

Awesome website

If you're looking for healthy yet choosable, as in desirable, foods, then Diet Direct is for you! With a wide variety of options regarding foods and drinks, they have fewer calories, low fat, low sugar, high protein and/or fiber, and vitamins and minerals. Whether you want to lose weight, eat better, or both, Diet Direct can serve those purposes.

February 8, 2021
Rated 5 out of 5 stars

Great service all around.

Not bad for diet food. Everything I receive (in a timely manner, I might add) has been boxed well and not damaged upon receipt... even the chips aren't broken to pieces. Chat service is excellent too.

February 8, 2021
Rated 5 out of 5 stars

Love Diet Direct

Love Diet Direct! easy to order, shipped quickly and the bars are EXCELLENT!! Have shared with co workers who are going low carb to lose weight. They LOVED the bars too! I am trying to lose weight but have also recently been diagnosed with Type II Diabetes. I can eat the bars that are sweet with chocolate-satisfying my sweet tooth and love for chocolate without increasing my blood sugars! A wonderful addition to my "new" life!

February 6, 2021
Rated 3 out of 5 stars

Hasn't been smooth.

Had a lot of trouble getting my points most of last year.There was a lot of computer issues with my account. I think they have now been resolved. They Have been out of product I want and need to purchase and have had to wait. Discontinued a product I wanted to reorder. On th plus side I enjoy a lot of your product on a daily basis. and will keep ordering.

February 3, 2021
Diet Direct logo

Reply from Diet Direct

Hello Karen,
Thank you for taking the time to reach out to us and provide your feedback. We are so very sorry to hear of the trouble that you experienced with your rewards, out of stock products, and discontinued products.

We have reviewed your account and are happy to confirm that there are no technical issues at play, so you should have no trouble applying your rewards. Regarding the out of stock products, please rest assured we have been striving to keep our inventory available as distribution issues impact retailers nation wide due to increased shipping value and demand. We are also very sorry that one of your staple products was discontinued. We are happy to help you find a comparable replacement!

Our Customer Care Manager will reach out to you to personally further assist you. We appreciate your business and have a great day!

Rated 5 out of 5 stars

Diet Direct provides the most amazing…

Diet Direct provides the most amazing customer service I have ever experienced. The staff is extremely friendly and makes you aware of any promotions that may be going on at the time. I had recently placed a large order for products. The next day, I received an email that those products were now on sale. The customer service representative honored the sale price and credited my card with the difference. This kind gesture was done without hesitation. I am a very a happy customer!

February 2, 2021

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