I've tried several different foods from diet direct mainly the wonderslim products. I absolutely love them. I especially love the wafer bars,. Mushroom soup, the hot cocoa, and the pumpkin spice latte... See more
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See what reviewers are saying
If you're looking for healthy yet choosable, as in desirable, foods, then Diet Direct is for you! With a wide variety of options regarding foods and drinks, they have fewer calories, low fat, low sug... See more
I’ve always been fulfilled every time I purchase our food and meals at Diet Direct. Customer service is always excellent and the delivery is on time. Our cravings are satisfied all the time without th... See more
I order the hot chocolate w/ marshmallows. It's amazing! Better than any other hot chocolate, diet or regular! My order always arrives very quickly with their regular shipping, within a couple o... See more
Company details
- Fitness and Nutrition Service
- Food Products Supplier
- Health Food Store
- Weight Loss Service
- Wellness Program
Information provided by various external sources
As demand soars for personal improvement through better nutrition, dietDirect is a trusted super-source for a range of specialty foods and supplements that empower lifestyles. From health or energy boosting specialty diets to portion-controlled weight management, we offer brands people know and love while introducing incredible products and brands to discover, like WonderSlim, our exclusive line of protein-packed meal replacements and foods. Experience the convenient, balanced nutrition that people cheer, with a taste that keeps them coming back. Visit www.dietdirect.com.
Contact info
3200 Corporate Drive, Suite B, 28405, Wilmington, United States
- 800-567-3638
- info@dietdirect.com
- www.dietdirect.com
4.3
Excellent
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Very easy to order and testes great
January 28, 2021
The bars and shakes are AWESOME
The bars and shakes are AWESOME, love the vitamins and shipping was fast. Will be ordering again. Thanks
January 27, 2021
Reply from Diet Direct
Hello Tracey,
Thank you for reaching out to us. We are so very sorry that you experienced such a delayed transit time. All carriers are still catching up from the extreme holiday volume this year. We have seen that some packages have gotten caught in this and have taken much longer than what is typical to deliver.
FedEx has assured us that they will be back to their pre-pandemic transit times in February. Based on your location, your shipments should only take 2-3 days to arrive at that point.
Our Customer Care Manager will reach out to you today to further assist you with this matter. We appreciate your business and have a great day!
The vitamins that I purchased are…
The vitamins that I purchased are keeping me energetic and on track with my weight-loss goals.
January 27, 2021
Diet Direct raised prices from $9.99…
Diet Direct raised prices from $9.99 per 6 pack to $12.99. These same items are available elsewhere for $6.15..No excuse for DD prices being double. When O complained I got a speech about quality assurance. Items I receive elsewhere will be fine.
January 27, 2021
Reply from Diet Direct
Hello,
Thank you for reaching out to us to provide your feedback regarding our Kay's Naturals line of products. We did have a price revision on this product recently, bringing the cost to $12.99. This is something that almost never happens and is only to help adjust for increasing ingredient costs and shipping costs, and to ensure we are able to continue to offer our rewards program, returns and exchanges, and promotions.
Please rest assured we strive to offer the best pricing possible while maintaining the integrity of our programs. We do carry many other products in our house brands that will be similar and come in 7 packs, to which you can apply our BUNDLE promotion. Rest assured, our Customer Care Team is happy to help you find the best products to suit your tastes and needs.
Our Customer Care Manager will reach out to you today to further assist you. We appreciate your business and have a great day!
Excellent!
Great costumer service, very nice products and ship immediately.
January 27, 2021
Unprompted review
Tried the products from a diet program…
Tried the products from a diet program and liked it. After having my second vaby, i decided to forgothe program and just buy the food. It is tasty and affordable. Will definately order again.
January 26, 2021
Reply from Diet Direct
Hello John,
Thank you for reaching out to us. We are happy to assist you. We carry a variety of products to suit different tastes and dietary needs. At this time, all of our bars will be about 150-170 calories, depending on the product. We do not have any that will be 260 calories, but we can certainly help you find a bar or snack closer to the calorie range you are looking for.
Our Customer Care Manager will reach out to you today to further assist you with this matter. We appreciate your business and have a great day!
Always on time and consistent!
January 26, 2021
Quick ship and the food is good for…
Quick ship and the food is good for diet meals . My absolute favorite is the pineapple granola. Maybe someday you will come out with a pizza.
January 26, 2021
Great selection
Good prices, great selection and very often a promo code to boot. On top of that fast delivery.
January 26, 2021
Great value and great service!
I’ve been ordering from Diet Direct for years and not only do I really enjoy there products, but their customer service is second to none. In the rare instance that an issue arises, they are prompt to respond and resolve. They also have the best prices around!
January 26, 2021
Reply from Diet Direct
Hi Tom,
Thank you for your feedback. We completely understand your concern regarding sales tax when shopping with us and are more than happy to help. There was a supreme court law that was recently passed that now requires all online retailers to begin charging sales tax (the same as your local tax) on any orders placed online. This rate can vary based on your zip code and also can change based on the types of products you order. While we understand this can be frustrating since there may be some states that are not yet complying, the state in which we are located does require that we comply with this policy. Soon, this will encompass all 50 states.
You will be contacted by one of our Customer Loyalty Specialists within 24 hours for a resolution. Please know your complete satisfaction is important to us. Thank you and we appreciate your business.
Great products
Great products, I have lost 54 lbs using your products (along with a diet doctor's supervision). Thank you!
January 26, 2021
Always filled fast
Always filled and sent out quickly. I started ordering because I could return something if I didn't like it. That was years ago, and in all that time I have been so pleased. There was one time that my order got lost in shipping and it was replaced quickly.
January 26, 2021
Great products and really fast shipping
January 26, 2021
Super Reliable and Affordable
I've been ordering from Diet Direct for about eight months, and the company is awesome. I've tried similar products/companies before and I've run into shipping delays, really good deals with the first order and then skyrocketing prices on subsequent orders, and products being routinely back-ordered AFTER placing an order.
My experience with Diet Direct has been completely different. I almost always receive my orders a day or two before the estimated delivery date (which is quite a feat, considering how backed up shipping has been across the board due to COVID), the website is easy to use, and the product offerings are all stellar. They are always offering a deal or promo, some of which have prompted me to try a new product (which I typically end up really enjoying and ordering again). Diet Direct has become a staple of pantry.
While I haven't set up a recurring order or taken advantage of their membership tier, I still feel like I'm getting great service and products for a fair price. I would recommend Diet Direct to anyone looking for a Bariatric or high-protein prepared food plan, especially to people looking to incorporate a few things into their days.
January 26, 2021
Diet Direct has great prices and their…
Diet Direct has great prices and their speedy delivery is fantastic. Always reliable and great product selection. Appreciate the rewards program as well.
January 26, 2021
I have been ordering from Diet Direct…
I have been ordering from Diet Direct for several years. The sale prices are the best around and with free shipping I can't lose! Shipments arrive really fast from the time I ordered and the merchandise is very well packed! They don't waste space in those boxes. The reviews are always spot on so I know I am getting what I want.
January 25, 2021
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