Directtvs Reviews 278

TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The company take 40% of your delivery earnings. They promised plenty of work yet never delivered this, was waiting hours for jobs throughout the days. Asked me to work a Saturday, which I said no yes... See more

Rated 1 out of 5 stars

Appauling customer service faulty goods, no replacement goods, no refund. Having owned tv for one day stopped working, three weeks later still no tv no refund. My £1000+ sitting nicely in directtvs ba... See more

Rated 1 out of 5 stars

This company gave me the worst customer service that I have ever experienced. The diary of events went as follows: Monday 12/12/11 Ordered TV from the J28 showroom, paid by debit card Tue... See more

Rated 1 out of 5 stars

Delivery attempted at 6.30AM despite it being a business address. Told it would be redelivered. Then told the items were no longer in stock although I'd already paid and had an attempted delivery. Aft... See more

Company details

  1. TV store

Information provided by various external sources

Buy Cheap LCD TVs and Cheap Plasma TVs from Direct TVs, the UKs number one for televisions. TV brands include Sony LCD TVs, Samsung LCD TVs, Panasonic LCD TVs, Toshiba LCD TVs, LG LCD TVs and more. Cheap HD TVs, Widescreen TVs and TV Accessories. Call or buy online.


Contact info

1.1

Bad

TrustScore 1 out of 5

278 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product, service and pricing.

I have no complaints. My order arrived in the specified time-frame to the Channel Islands. No problems with a VAT refund which can be a major problem with a lot of on-line retailers.
Would recommend this company to anyone hesitant in buying a T.V. over the internet.

July 8, 2010
Unprompted review
Rated 5 out of 5 stars

Excellent help and advise and good prices

I wanted to fit a large LCD TV into a cabinet with a swivel Bracket. Your staff could not have been more helpful. Agreeing to measure a stock bracket and giving me manufacturers links for more data. Bought bracket and tv at best price and quick delivery. All fitted perfectlyinto the cabinet and pulls out when required.
Excellent service many thanks.

July 5, 2010
Unprompted review
Rated 5 out of 5 stars

Quality and Value for Money

Did a lot of searching on the internet to find a good deal for the Sony TV I wanted. Direct TVs were the best by a good margin - I got exactly what I wanted at a great price. Drove to their store in Huddersfield and collected the TV, no problems at all.

July 4, 2010
Unprompted review
Rated 4 out of 5 stars

Godd Service

Good service and cheap although I was disappointed that I had to pay a 5% surcharge for using a credit card. Also I see that the price of the product I bought has now been reduced by £100 2-3 weeks after I purchased the item which is disappointiing. Very quick delivery though and knowledgeable sales staff.

July 4, 2010
Unprompted review
Rated 5 out of 5 stars

*****

Great choice and good prices. My TV arrived promptly and in perfect condition. I shall use Direct TVs again...

July 3, 2010
Unprompted review
Rated 5 out of 5 stars

Sony user

This was the first time of using directtvs.co.uk but I was very pleased that not only was the price excellent but when I called to check and ask questions Gail was able to help me through the whole process. Will certainly look to this company again when looking to purchase goods

July 2, 2010
Unprompted review
Rated 5 out of 5 stars

5 stars

placed order via phone and the agent was extreamly helpful and effient. Delovery arrived on the day palnned and the two delivery guys placed the goods in the room we needed.

Very good customer service

July 2, 2010
Unprompted review
Rated 5 out of 5 stars

Great

love this website have always been good on price shipping and quality

July 2, 2010
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look