Dobbies Garden Centres - Ayr Reviews 546

TrustScore 3 out of 5

3.1

Old Toll, Holmston, KA6 5JJ Ayr, GB


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See what reviewers are saying

Rated 3 out of 5 stars

This particular Dobbies in Ayr, looks like its been here quite a long time and is in need of renovation. There's rust on the supporting ceiling beams, flaking plaster and obvious signs of damp ingress... See more

Rated 5 out of 5 stars

staff are helpful, friendly and knowledgeable - they take time to greet you and are happy to share experience and suggestions. Even when it is busy they make you feel that your trade is important to t... See more

Rated 5 out of 5 stars

We have visited Dobbies in Ayr several times since moving here and the service and help from Dobbies staff has been outstanding every time. We are not expert gardeners and they helped us buy a great b... See more

Rated 1 out of 5 stars

when we visited it took 35 minutes to get a main course from the kitchen. My wife had hers finished long before my food appeared. We did receive two free coffees and pieces of cake in compensation whi... See more


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Old Toll, Holmston, KA6 5JJ, Ayr, United Kingdom

3.1

Average

TrustScore 3 out of 5

546 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My 1st ever visit to this branch of…

My 1st ever visit to this branch of Dobbies as my own local one no longer stocks much of anything. Wow what a store this one is, from friendly helpful staff to shelves packed with everything you could want and more. I got my Virginia creeper which was the reason for my visit , even got 20% off and 2 free hot drink just for signing up to their club card...I will be back ;-)

September 30, 2022
Rated 5 out of 5 stars

I visit Dobbies Ayr regularly and I…

I visit Dobbies Ayr regularly and I have always enjoyed the experiance. Over the years I have also visited Breahead on numerious ocastions as well as Dobbies Milngavie my experiance has always been good. The restaurant has varied choices of sandwiches hot food and a great selection of cakes ! Thank you Dobbies.

September 24, 2022
Rated 3 out of 5 stars

Wasting my time.

Was prompted to visit by an email claiming " 20% off everything!!".
Turned out it was 20% off everything ...except...except...except ??!!
Please don't insult my intelligence and waste my time with these silly emails.

September 28, 2022
Rated 5 out of 5 stars

Dobbies ayr

Always enjoy going to Dobbies Ayr. Staff are always helpful & friendly. Enjoy the coffee shop as well as buying plants. Will now be choosing some spring bulbs.

September 20, 2022
Rated 3 out of 5 stars

The cafe is too short-staffed

The cafe is too short-staffed. They are all working so hard but queues are ridiculous, compounded by out of order self service hot drinks machine, no milk in the working one, and no cups!

September 23, 2022
Rated 5 out of 5 stars

Poppy

Food at lunch time was fab. Chicken but sandwich with lovely salad. Staff were pleasant although may be a slight shortage of helpers. There was still a smile from them.

September 23, 2022
Rated 5 out of 5 stars

Visited Ayr Dobbies and saw a lovely…

Visited Ayr Dobbies and saw a lovely outside bar which was exactly what I wanted for my new summer-house,Lorna sorted everything out for me and the delivery was quick, the 2 boys delivered it and put it exactly where it was to go,so thank you Lorna, Stuart and Casey for all your help.

September 7, 2022
Rated 5 out of 5 stars

This is my second visit within 2 weeks…

This is my second visit within 2 weeks I gave a review on my first visit which was a great shopping experience. Service standards and value items purchaces. I went back to pick up garden bulbs had and purchased a fire pit which was on sale. Yet again overal a very relaxing enjoyable time spent in your Ayr store

August 31, 2022
Rated 4 out of 5 stars

Great we had a cuppa and cake

Great we had a cuppa and cake and a lovely wander round the shop. The plant bonanza was still on so naturally we bought more plants than we have space for lol but we had a nice visit thank you

September 13, 2022
Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff . Shop was well stocked . We had scones in cafe and the staff were so friendly and helpful even though the line was busy .

September 5, 2022
Dobbies Garden Centres - Ayr logo

Reply from Dobbies Garden Centres - Ayr

Hi, thanks for your lovely comments. I am glad to read you had a wonderful visit in our store and restaurant. I hope you enjoyed your scones during your visit. Thanks - Lucy

Rated 5 out of 5 stars

Great family time

Great afternoon. Dad who is 82 loved the fish and chips

September 9, 2022
Dobbies Garden Centres - Ayr logo

Reply from Dobbies Garden Centres - Ayr

Hi, Thanks for your lovely comments. Thanks - Lucy

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