Dobbies Garden Centres - Stirling Reviews 340

TrustScore 3 out of 5

2.8

Drip Road, Craigforth, FK9 4UF Stirling, GB


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Rated 1 out of 5 stars

We visited the cafe yesterday and what a disappointing experience. After we ordered our food we were handed a receipt so we could pay at the till. We queued for tea/coffee and had to li... See more

Rated 5 out of 5 stars

Stirling Dobbies is a feast for the senses just now. Very festive. Great variety of gifts. Staff are always welcome and helpful. The concession shops inside are good. I enjoy the restaurant with its... See more

Rated 1 out of 5 stars

My wife and I popped into the cafe today for coffee and cake. They ask £4.50 for a slice of cake yet half of the tables were dirty and hadn't been cleared (even though it wasn't busy), the carpet /lam... See more

Rated 5 out of 5 stars

Looking for a new lawnmower,the one we liked didn't show a price,assistant went to find out,the one on show was the last one left and he negotiated a discount with his boss for, and carried it up to... See more


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Drip Road, Craigforth, FK9 4UF, Stirling, United Kingdom

2.8

Average

TrustScore 3 out of 5

340 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

We visited the restaurant and were…

We visited the restaurant and were pleasantly surprised to find the quality of food and its presentation were greatly improved since our last visit.
Our only criticism would be that tables were being cleared but not cleaned, we had to ask a member of staff to do so.

August 21, 2022
Rated 5 out of 5 stars

Lovely soft play for the kids

Lovely soft play for the kids. Clean and well maintained. Staff are always very helpful.

August 27, 2022
Dobbies Garden Centres - Stirling logo

Reply from Dobbies Garden Centres - Stirling

Hi, thank you for your lovely review. We look forward to seeing you in store again soon. Thanks – Lucy

Rated 5 out of 5 stars

Whilst waiting to pay for goods (non…

Whilst waiting to pay for goods (non Dobbies branded item) all tills went down and staff were trying their hardest to rectify the matter - unfortunately some Customers were so impatient to pay for their goods and were not helping matters by complaining very loudly and trying to queue jump! Your staff were all excellent and, in my eyes, were going above the call of duty in exceptionally difficult circumstances - one member of staff even offered to ‘hold’ my item since they couldn’t manually process my purchase due to it being non Dobbies merchandise (Regatta rain Jacket)! Well done Dobbies Stirling

August 21, 2022
Rated 4 out of 5 stars

Great selection of items

Great selection of items. Clean and well
presented store with lovely displays. Restaurant service quite slow, food selection and quality is good. Cakes much improved upon previous years taste wise.
Oversight at the till where I was charged full price for a sale item - I didn’t check the receipt until after I had left. Always friendly and helpful polite staff. Toilets are always clean and enough to cater for everyone. 😊 Dog friendly cafe is great - spacious and comfortable.

August 23, 2022
Rated 4 out of 5 stars

People are very helpful

People are very helpful, however, I was disappointed that at the till I was not alerted to the Bulb Offer ie 4 for the price of 3 or 4 for £12 etc - I missed out on getting this offer - there should be something on the till that alerts the cashier to this fact so I could pick up another bag of bulbs! Disappointing

August 22, 2022
Rated 5 out of 5 stars

Helpful

Helpful, friendly staff

August 20, 2022
Dobbies Garden Centres - Stirling logo

Reply from Dobbies Garden Centres - Stirling

Hi, thank you for your review. We are so glad you had a great time visiting one of our stores. We look forward to seeing you again soon. Thanks - Rachel

Rated 4 out of 5 stars

A bit of a wait

Visited for lunch which was nice but at times there seems to be a bit of a wait. More staff at the busy times for the sandwich/toastie/panini section and also hot drinks section would improve the experience.

August 18, 2022
Rated 5 out of 5 stars

Brilliant.

Great centre, restaurant could use a modernisation. But staff and plant selection were brilliant.

August 11, 2022
Rated 4 out of 5 stars

Loved the food (breakfast out was a big…

Loved the food (breakfast out was a big treat for us as we have needed to shield), lovely big airy restaurant in Stirling and helpful, pleasant staff. Very disappointed that ALL the free teas from the last two years have been wiped off my card. HUGE DISAPPOINTMENT. I have now cancelled the direct debit. Karen

August 9, 2022
Rated 5 out of 5 stars

One of the best Dobbies

One of the best Dobbies Garden Centres I’ve visited, the staff are so cheery and friendly and the cafe staff are always great and serve hot fresh tasty food.

August 2, 2022
Rated 4 out of 5 stars

I enjoy visiting Dobbies

I enjoy visiting Dobbies as there is a huge variety of things from plants to furniture, clothing etc. I feel their plant and pot prices are very high, that is the downside. Their coffee and scones are wonderful and being a member it entitles us to two free coffees. Busy times the service can be a bit slow especially around lunchtime which is normal for most restaurants. In summer, indoors gets very warm, sometimes unpleasant, very refreshing visiting the plants outside.

July 27, 2022

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