EagleSaver.com Reviews 3,706

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease and efficiency of the selling process, from navigating the website to tracking shipments. Many people highlight the prompt and timely payments, often received within days of the company receiving the items. The overall service is frequently described as smooth, straightforward, and reliable, with clear communication throughout the transaction. However, some people were dissatisfied with the product acceptance and pricing, noting that many items were rejected or offered lower prices than expected. A few customers also mentioned issues with items being returned in poor condition or with discrepancies in authenticity, even for new and sealed products.

What people talk about most

Payment

Customers had positive experiences with payment. Many reviewers praise the fast processing and quick payment,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as effortless,... See more

Product

Clients share ambiguous opinions on product. Many customers appreciate the ease of selling DVDs and CDs, with... See more

Service

Users describe positive interactions with service. Many customers found the service to be fast, easy to do... See more

Price

Consumers find price to be ambiguous, with some reporting fair prices and fast processing, even receiving... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was easy to navigate through the process. It was easy to ship my DVDs. It was easy to follow/track. They did everything just like they said they would - notified when they received the shipment... See more

Rated 4 out of 5 stars

I previously gave EagleSaver one star because when they didn't communicate through email as they claimed on their website they would, I lost confidence that they were legitimate. As it turned out, I... See more

Rated 4 out of 5 stars

Everything was great except that I couldn't get the app to work on my iPhone. No matter what I tried, it would not scan so I ended up typing in all the UPC codes. Luckily I had a numeric keypad so i... See more

Rated 5 out of 5 stars

This was a really wonderful experience! EagleSaver really came through during these tough times! Easy access to getting the most for your products and then shipping was a breeze with their label! High... See more


Company details

  1. Book Store
  2. Computer Accessories Store
  3. Hobby Store
  4. Media Company
  5. Video Game Store

Written by the company

Located in northern Florida, EagleSaver.com was set up with our customers in mind. Our customers receive convenience and value every step of the way. We offer instant, competitive prices, free shipping, the fastest processing of payment and the best customer support. All of this and the convenience of doing business all in one place with one of the few companies who buys back books, CDs, DVDs and Video Games. We are proud to have served thousands of satisfied customers and look forward to serving you.

Our Commitment to You

Written by the company

Promise 1
Communicate with you during the Buyback process and fill all orders promptly.
Promise 2
Provide you with live customer support during business hours and promptly respond to all e-mails.
Promise 3
Offer competitive buyback prices for your Books, CDs, DVDs and Video Games.
Promise 4
Guaranteed full payment on your Buyback Quote or Free Return Shipping on any items we could not purchase.

Guaranteed Payment On All of the Items you Sell Back or Free Return Shipping

Our goal at EagleSaver.com is to pay every quote in full. We are not in the business of nitpicking when examining an order. However, in the event we determine some items did not meet our minimum condition standards or were items we cannot purchase, we will return these items to you FREE of charge! EagleSaver.com customers feel secure knowing that they are sending all merchandise in risk-free. Simply put, you will get paid for all of the items on your quote or you will receive them back FREE of charge

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Ripped off and cheated - beware!

The goods I submitted were valued at $13.91. Without any explanation the payout payment I received was $9.93. No explanation was provided. CDs that weren't accepted and apparently removed have not been sent back per their terms. Impossible to contact a person to receive an explanation. Feeling ripped off and cheated. Wouldn't use this service again - it is a scam.

April 29, 2026
Rated 5 out of 5 stars

Fly like an Eagle Saver!

It was so easy and so well put together. They lead you through every step along the way. The payment is much better than others out there. It is a true pleasure to do business with Eagle Saver. Thanks so much! I will be back when my ears tell me it would be best.

April 25, 2026
Rated 5 out of 5 stars

Easy Process

Entire selling and payout process was easy. Amount offered was the same as the amount received. Overall a smooth transaction.

April 23, 2026
Rated 5 out of 5 stars

My first time experience with Eagle…

My first time experience with Eagle Saver was very smooth. My only reservation was concerning the scanning app; at times it froze forcing me to restart the process. In all fairness, it could have been partly my internet connection; other than that the process was very smooth and less problematic that other services I’ve used.

April 22, 2026
Rated 5 out of 5 stars

This was a really wonderful experience

This was a really wonderful experience! EagleSaver really came through during these tough times! Easy access to getting the most for your products and then shipping was a breeze with their label! Highly recommended! Very good communication, clear instructions! Payment was quick and easy! Will do business again!!!

April 22, 2026
Rated 2 out of 5 stars

Web site is too difficult to use.

Your scanner is very difficult to use. It took a long time to give me a quote so I had to back out and start again several time. When I started to check out it told me I needed to average .65 to check out. Need I go on????

April 21, 2026
Rated 3 out of 5 stars

**updated with correction Took my stuff, never sent a check

I sent them a small box of DVDs and a couple books maybe totaling $30 but they never paid, never sent a check, and never responded to my emails to them. So, basically, they pay you almost nothing for the media you send then actually steal it because they never send checks apparently.... honestly, I had to laugh because if they wanted donations just become a non profit. Stealing 20 or 30 bucks... really? Is this real the business model?

Needless to say I will never use this business again. But at least I dumped my garbage on them so I actually got the last laugh.

***UPDATE
After some time I finally received the check and after some investigating I found out a neighbor had it in his mailbox so I stand corrected kind of. I'm still not sure if they sent it AFTER my complaint email to their customer service because it's been a while and even though the USPS delivered it to the wrong mailbox I wonder....THAT SAID I did receive payment and I thank them for keeping their promise but I think I will look elsewhere for similar services as I found a few that at least pay 25 percent of book prices when they want them. Same for DVDs....others pay a little more for good titles.

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

They bought some of the movies which is…

They bought some of the movies which is alright the problem was ....they said I had 5 days to ask for my DVDs they didn't buy back ....sent serval emails from 4/11/2026 everyday with no response about my DVDs to be returned...as of today 04/17/2026 still no response from them

April 11, 2026
Rated 1 out of 5 stars

Very shifty process

Very shifty process. They provide an estimate of items and put them in your cart, but when it comes time to check out, you need to remove the items to reach a certain 'average' per item. Once the items are received, they claim some are 'scratched' and will not pay for them. A lot of effort for nothing. Do Not recommend!!

April 10, 2026

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