Eclipse Computers Reviews 332

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Completely agree with all the negative reviews . People who are happy clearly haven't opened up their computers to see they've just put whatever the hell they want in there without your permission. S... See more

Rated 5 out of 5 stars

So I suggested a website improvement for their revamped website (mobile phone site didnt have sort by price). And to my surprise they chose my suggestion and 2 other peoples to improve their site. Whi... See more

Company replied

Rated 5 out of 5 stars

I ordered an item which I hadn't realised was out of stock, enquired about and cancelled the order via email. Extremely hassle free and excellent response times. While I cancelled my order in this ins... See more

Company replied

Rated 5 out of 5 stars

I bought my entire gaming pc from here, case, GPU the lot. They were helpful and also told me about any configuration problems i might have, trying to add FM2 chips to AM3+ boards (Dodged a bullet t... See more

Company replied

Company details

  1. Computer and Accessories Store
  2. Computer Store
  3. Software Company

About Eclipse Computers

Information provided by various external sources

The leading independent Computer hardware distributor in the UK.

We stock a wide range of Computer Hardware at our large showroom in Coventry where our friendly and helpful staff can help you choose the right components. These can be used to upgrade your existing PC or build a whole new one. If you don't fancy doing it yourself our highly trained technicians are always on hand to do the upgrades or builds for you, which in the last year alone have won 20 awards for outstanding systems.

With over 15 year of experience in the market Eclipse computers now also specialize in Laptop repairs and upgrades.

Our fully comprehensive website is also available for those who are not local and we are able to ship orders anywhere within the EU.

we also run competitions and update you on the latest news via our social media channels so make sure to check them out and drop us a like or follow :- https://twitter.com/EclipseComputer - @EclipseComputer https://www.facebook.com/eclipse.computers.co.uk/


Contact info

3.8

Great

TrustScore 4 out of 5

332 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Still haven't replaced Card.

Sold a GPU that went faulty, they checked it and confirmed. Haven't replaced it and guy on phone tried to get me into accepting an inferior performing graphics card.

May 30, 2016
Unprompted review
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Reply from Eclipse Computers

Hi Adam. We are sorry to hear about your experience on the sales line. The returned graphics card was no longer available from our suppliers, so a credit of £204.93 was issued so you could choose a alternative graphics card of your choice. Please do feel free to phone our sale line or email us and we will be more than happy to help you.

Rated 5 out of 5 stars

Fast delivery with reliable couriers

Very good all round.

May 27, 2016
Unprompted review
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Reply from Eclipse Computers

Thank you for the great review Mick, we have recently moved to DPD and they have been providing a fantastic courier service to our customers

Rated 5 out of 5 stars

Perfect

Next day delivery, best price and packaged very well.
Very Happy with service and product.
Thank you

May 27, 2016
Unprompted review
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Reply from Eclipse Computers

Thank you for the great review Gary

Rated 5 out of 5 stars

Samsung SH-224GB 24x DVD+/-R SATA DVD Writer - Black

Goods received well packaged and very fast delivery. The item was easy to install but my original problem I.e. CD failed to record. Although Eclipse Computers gave good back up the problem was not resolved. Further surfing revealed other Microsoft users had this problem and now appears to be a fault with the computer and NOT the subject item. I am using VISTA which is no longer supported by Microsoft so thereby hangs a tale. It is possible but not proven that the original replaced item was not faulty.

May 26, 2016
Unprompted review
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Reply from Eclipse Computers

Thank you for the great review Peter, were sorry that you had faults with your system and Windows Vista, feel free to call us if you require any assistance

Rated 5 out of 5 stars

Fantastic Service

After trying to unload an update computer locked, was running slow for months, dropped it off & 2hrs. later got a call, hardrive was bad & needed replacing & was ready next a.m.Then on Saturday the next day I let scammers into my laptop when they called saying they were from Windows Tech & detected numerous problems. After not agreeing to pay for services that are actually free, they locked my laptop with a password, so back to Eclipse this a.m. & they cleared it up in five minutes at no charge, would recommend to anyone, thanks again.

May 23, 2016
Unprompted review
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Reply from Eclipse Computers

Thank you for the great review, glad the technicians were able to help you out and provide you with an excellent service

Rated 5 out of 5 stars

Desktop case

Delivery time and arrangements excellent.
If I hadn't been able to find alternative phone number other than prefix 0844 (which is an expensive call) it would have deterred me from contacting Eclipse. Otherwise very satisfid

May 23, 2016
Unprompted review
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Reply from Eclipse Computers

Thank you for your review, I will forward the 0844 prefix onto the CEO and see if we can look into it

Rated 5 out of 5 stars

Reliable

Yes they were reliable and I got the product when they stated .

May 22, 2016
Unprompted review
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Reply from Eclipse Computers

Thank you for the great review Rodney

Rated 5 out of 5 stars

Very fast efficient service

Having ordered a computer for myself I was very pleased to receive it in very short time. The whole experiences was very satisfying. I would recommend Eclipse Computers to my friends, the price was very competitive as well

May 22, 2016
Unprompted review
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Reply from Eclipse Computers

Thank you for the fantastic review Neil, and really appreciate that you will recommend us

Rated 5 out of 5 stars

Very fast and reliable service

This is my second computer from this great company and they have never let me down

May 18, 2016
Unprompted review
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Reply from Eclipse Computers

Thank you for the great review Paul, hope you're 2nd system from us is doing well, let us know if you encounter any issues and we will be more than happy to look into it for you

Rated 5 out of 5 stars

No problems, all good

Ordered a keyboard which came promptly and well packed.

May 17, 2016
Unprompted review
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Reply from Eclipse Computers

Thanks for the great review

Rated 5 out of 5 stars

10/10

Loved it. Will use again.

May 17, 2016
Unprompted review
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Reply from Eclipse Computers

Thank you for the great review, hope you continue to receive an excellent service from us when you return

Rated 5 out of 5 stars

Good Overall service and great prices

Good communications and keen prices. Being cost to the store they delivered items ordered directly to me at no additional cost. Would recommend.

May 15, 2016
Unprompted review
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Reply from Eclipse Computers

Thank you for the great review John

Rated 5 out of 5 stars

1st build your own computer

The staff were very helpful on all aspects of the purchase.
My 15 yr old son wanted to build his own computer and with the expert knowledge of the staff it made it a stress free experience. Even when he had a problem post build they explained the common mistakes and rectified the problem.

May 14, 2016
Unprompted review
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Reply from Eclipse Computers

Glad to hear you had a great experience building your sons first system with us Nicola, always more than happy to help if you run into any other problems

Rated 4 out of 5 stars

Eclipse Computers

I found them to be really helpful and the web ordering was simplicity itself. Very pleased with the computer that was built for me.

May 13, 2016
Unprompted review
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Reply from Eclipse Computers

Thank you for the great review Jeanette

Rated 5 out of 5 stars

Great choice of items

I really like using eclipse as they always seem to have the parts you need and the price is always the best too. Delivery and communication is excellent too. I just wish it was based closer to where I lived as I would be in there every chance given

May 13, 2016
Unprompted review
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Reply from Eclipse Computers

Thank you for this amazing review Stephen, hopefully we can continue to provide you with an excellent service

Rated 5 out of 5 stars

Brilliant Experience

Brilliant friendly service. Couldnt ask for better quality or price on the items i needed. The people behind the counters are highly trained and looked after me superbly giving me options on everything i asked for. Highly recommend and will be back when i need anything else!!

May 13, 2016
Unprompted review
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Reply from Eclipse Computers

Thank you for the great review Darren, will let the counter staff know they're doing a fantastic job

Rated 5 out of 5 stars

Amazing value, great service

Great customer service, friendly staff always happy to help, close to city centre, has so many great deals and offers in store and online!

May 13, 2016
Unprompted review
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Reply from Eclipse Computers

Thank you for the great review :)

Rated 5 out of 5 stars

Great variety of products at excellent prices

Came into the store the other day to build a new computer system and the staff were very helpful in order to guide me in the right direction. They managed to build a spec list in store and go through the products with me to ensure I knew what I was getting and overall at a great price. Would definitely recommend!

May 13, 2016
Unprompted review
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Reply from Eclipse Computers

Thank you for the great review Matt, good to hear that the staff able to help you to build your ideal system at a low price

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