Completely agree with all the negative reviews . People who are happy clearly haven't opened up their computers to see they've just put whatever the hell they want in there without your permission. S... See more
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So I suggested a website improvement for their revamped website (mobile phone site didnt have sort by price). And to my surprise they chose my suggestion and 2 other peoples to improve their site. Whi... See more
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I ordered an item which I hadn't realised was out of stock, enquired about and cancelled the order via email. Extremely hassle free and excellent response times. While I cancelled my order in this ins... See more
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I bought my entire gaming pc from here, case, GPU the lot. They were helpful and also told me about any configuration problems i might have, trying to add FM2 chips to AM3+ boards (Dodged a bullet t... See more
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Company details
About Eclipse Computers
Information provided by various external sources
The leading independent Computer hardware distributor in the UK.
We stock a wide range of Computer Hardware at our large showroom in Coventry where our friendly and helpful staff can help you choose the right components. These can be used to upgrade your existing PC or build a whole new one. If you don't fancy doing it yourself our highly trained technicians are always on hand to do the upgrades or builds for you, which in the last year alone have won 20 awards for outstanding systems.
With over 15 year of experience in the market Eclipse computers now also specialize in Laptop repairs and upgrades.
Our fully comprehensive website is also available for those who are not local and we are able to ship orders anywhere within the EU.
we also run competitions and update you on the latest news via our social media channels so make sure to check them out and drop us a like or follow :- https://twitter.com/EclipseComputer - @EclipseComputer https://www.facebook.com/eclipse.computers.co.uk/
Contact info
106 Saint Nicholas Street, Eclipse House, CV14BT, Coventry
- 02476500100
- sales@eclipsecomputers.com
- www.eclipsecomputers.com
3.8
Great
332 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service and very fast delivery
Item arrived next day even over the busy Christmas period and was well packaged. Good price, cheaper than any other shop online for the same item and an easy to use site. Highly Recommend
January 3, 2017
Unprompted review
Reply from Eclipse Computers
Hi Dave thank you for shopping with us over the Christmas period hope you had a good Christmas and new years :)
Regards - Eclipse team
Quick delivery no damage and the best price i could find for the phanteks p400
Nothing else needed
January 3, 2017
Unprompted review
Reply from Eclipse Computers
Thanks for the great review Luke and for shopping with us :-)
Regards, Eclipse Team
Great!
Delivery was quicker than expected and the package contained lots of nice surprises! Love my laptp!
January 3, 2017
Unprompted review
Reply from Eclipse Computers
Dear customer, thank you for shopping with Eclipse we hope you enjoy your MSI gaming laptop and the goodies that were shipped with it :-)
regards, Eclipse team
Great vendor - have used for years! …
Great vendor - have used for years!
I first used Eclipse parts to build my own computer 15 years ago. Since then I have gone back for various parts and three new computers. They remain great value for money whilst also offering excellent customer service.
January 1, 2017
Unprompted review
Reply from Eclipse Computers
Hi Alex firstly thank you for shopping with Eclipse for the past 15 year we appreciate your custom and kind words and hope we get to serve you for years to come
Regards - Eclipse team
Great Product And Service
December 31, 2016
Unprompted review
Reply from Eclipse Computers
Thank you! :-)
Regards - Eclipse Team
Kept me informed.
Good product and delivered before Christmas and they called me to update me with progress.
December 31, 2016
Unprompted review
Reply from Eclipse Computers
Thank you for the review and shopping with Eclipse over the christmas period Wilf hope you had a happy christmas and new years
regards - Eclipse Team
Best price on web for Sennheiser GS …
Best price on web for Sennheiser GSP 350, free delivery, and arrived within 2 days. Couldn't ask for better service.
December 30, 2016
Unprompted review
Reply from Eclipse Computers
Hi Eric we hope you enjoy your Sennheiser headset which were assuming won't be to difficult with the premium quality. Thank you for the review
Regards - Eclipse team
Very helpful guys
We used Eclipse Computers a few times, and I was very happy with them. The guys are very patient and helpful with us (we have some language problems). The prices are good, and if some advice needs they happy to help.
December 30, 2016
Unprompted review
Reply from Eclipse Computers
Hi Szegfu, thank you for the great review :-)
Regards - Eclipse team
I ordered a new motherboard and tol …
I ordered a new motherboard and told me it would me delivered by the 28th and still hasn't been delivered
December 30, 2016
Unprompted review
Reply from Eclipse Computers
We do apologise for this it is landing in today we have had trouble getting stock in from the UK channel and apologise for the delay with your order
Kind regards - Eclipse team
Reply from Eclipse Computers
Thank you! :-)
Regards - Eclipse Team
Reply from Eclipse Computers
dear customer thank you for shopping with us and taking the time to leave us a great review
Regards - Eclipse Team
Still have not recieved my order
I was assured a gift i ordered would be here by christmas eve....it still has not arrived. I place the order on November 28th...give meva break. Last time i order from this company...
December 27, 2016
Unprompted review
Reply from Eclipse Computers
Apologies for the issues we have recently been informed that we can no longer stock GT Omega chairs as they want to sell directly through there website now, apologies for the inconvenience
Regards, Eclipse team
Very good Service
Excellent service asked bunch of question, received clear answers also i was gifted a screws for my water cooling.
December 19, 2016
Unprompted review
Reply from Eclipse Computers
Hi Ivan, seasons greetings thank you for shopping with us in store hope your water cooling installation goes well feel free to get in contact or visit us in store if you require any further assistance
kind regards - Eclipse team
Reply from Eclipse Computers
Dear customer, Thank you for shopping with Eclipse
regards - Eclipse team
great product excellent delivery
simple - excellent product excellent service and delivery
December 14, 2016
Unprompted review
Reply from Eclipse Computers
Hi there, thank you for shopping with us appreciate the great review :-)
Regards - Eclipse team
Perfect, arrived quickly.
Quick delivery, product as described! All good!
December 14, 2016
Unprompted review
Reply from Eclipse Computers
Thank you for shopping with us and leaving us a great review Simon :-)
Regards - Eclipse Team
Customer service is very poor
Bought pc parts for a build, got some advice of one of their employees, who assured me everything was compatible and they would build it for me, tried to charge me extra AFTER i had placed my order for them to build it for me. I said No that sounds ridiculous I've already ordered, So it came in parts. Well half the parts arrived, I'm still waiting for the other half. I then came to the realization during building that these parts are not compatible. So i sent customer service an email and got back a generic auto reply telling me to send it back but no explanation of how. I did try and contact that same guy who gave me the 'advise' and was completely ignored.
December 13, 2016
Unprompted review
Reply from Eclipse Computers
Hi Ari, were sorry to hear about your issues we have tried our best to resolve this unfortunately the member of staff who assisted you was away all weekend at an event (Insomnia 59 gaming festival) so was unavailable. we have since resolved all outstanding issues you had and we hope you enjoy your new gaming system
Thank you for shopping with us
Regards - Eclipse team
Excellent price and delivery
Bought senheiser gaming headset and with Black Friday price and managed to get this at a fantastic price and delivered very swiftly to my home. Thank you Eclipse for excellent service.
December 12, 2016
Unprompted review
Reply from Eclipse Computers
Thank you for shopping with us during our black friday deals Suzanne, it's a fantastic product and glad to hear you got a great price and service
Regards , Eclipse team
Reply from Eclipse Computers
Thank you! :-)
Customer Service
Now, I work in retail myself and I know how finding genuinely polite, knowledgeable and respectful staff members can sometimes be few and far between but I've popped in for advice and query about a build I've been struggling on. Got dealt with the same guy twice and if my two cents are worth anything that guy is either been doing this thing for a while, or just cracking at it. Your customer service comes across well enough and if the entirety of your crew are like this I'll be spending my money and time here more often. I'll leave a product review when I received my PC after servicing have very little doubt I'll be disappointed.
December 9, 2016
Unprompted review
Reply from Eclipse Computers
Hi there, were glad to hear about your great experience in store we look forward to your product review on the PC, if you could email us with the member of staff who provided you with such an exceptional service this would be much appreciated (seo@eclipsecomputers.com)
Regards, Eclipse team
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