Eclipse Computers Reviews 332

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Completely agree with all the negative reviews . People who are happy clearly haven't opened up their computers to see they've just put whatever the hell they want in there without your permission. S... See more

Rated 5 out of 5 stars

So I suggested a website improvement for their revamped website (mobile phone site didnt have sort by price). And to my surprise they chose my suggestion and 2 other peoples to improve their site. Whi... See more

Company replied

Rated 5 out of 5 stars

I ordered an item which I hadn't realised was out of stock, enquired about and cancelled the order via email. Extremely hassle free and excellent response times. While I cancelled my order in this ins... See more

Company replied

Rated 5 out of 5 stars

I bought my entire gaming pc from here, case, GPU the lot. They were helpful and also told me about any configuration problems i might have, trying to add FM2 chips to AM3+ boards (Dodged a bullet t... See more

Company replied

Company details

  1. Computer and Accessories Store
  2. Computer Store
  3. Software Company

About Eclipse Computers

Information provided by various external sources

The leading independent Computer hardware distributor in the UK.

We stock a wide range of Computer Hardware at our large showroom in Coventry where our friendly and helpful staff can help you choose the right components. These can be used to upgrade your existing PC or build a whole new one. If you don't fancy doing it yourself our highly trained technicians are always on hand to do the upgrades or builds for you, which in the last year alone have won 20 awards for outstanding systems.

With over 15 year of experience in the market Eclipse computers now also specialize in Laptop repairs and upgrades.

Our fully comprehensive website is also available for those who are not local and we are able to ship orders anywhere within the EU.

we also run competitions and update you on the latest news via our social media channels so make sure to check them out and drop us a like or follow :- https://twitter.com/EclipseComputer - @EclipseComputer https://www.facebook.com/eclipse.computers.co.uk/


Contact info

3.8

Great

TrustScore 4 out of 5

332 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

I ordered about 3.00pm It was delivered before 6.00pm.

I have used Eclipse for many years. I find them well informed, competitively priced and reliable. They have expanded over the years I assume as a result of their service.

December 9, 2016
Unprompted review
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Reply from Eclipse Computers

Dear customer, thank you for continually shopping with us over the years, we're happy to hear that you have enjoyed our services and we will continue to try to provide the best possible service for our customers so if you have any further feedback feel free to get in touch :-)

Regards, Eclipse team

Rated 5 out of 5 stars

Would order from them again

Ordered a BitFenix Prodigy M PC case and it was delivered within 3 working days - with the free delivery option! I was then also delighted to find a pack of Haribos in the box as well :D

I was kept well informed throughout the delivery regarding where my order was and when it was estimated to be delivered.

Great service and very good prices too - would definitely recommend 👍

December 8, 2016
Unprompted review
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Reply from Eclipse Computers

Hi there Stan Thank you for your feedback. We really appreciate hearing about your experience when shopping with Eclipse the free Haribo come standard with all online orders hope we get to ship to you again

- Regards, Eclipse team

Rated 5 out of 5 stars

Effortless First Purchase

The website is straightfoward and easy to use. The prices are good and the package came earlier than expected using DPD. We had to rearrange the delivery and this was simple.

I would use Eclipse Computers again

December 7, 2016
Unprompted review
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Reply from Eclipse Computers

Hi Tim, thank you for shopping with Eclipse and leaving us a review :-)

Regards - Eclipse team

Rated 4 out of 5 stars

Delivery

Delivery was a bit slow however amazing packaging and came with recipt and hari bo's.

December 5, 2016
Unprompted review
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Reply from Eclipse Computers

Hi Abdo, thank you for leaving us a review, unfortunately on this occasion the item you purchased was out of stock and it took longer then expected for us to receive it from our suppliers we do usually aim for a much quicker service on our delivery but unfortunately could not on this occasion.

Regards - Eclipse team

Rated 5 out of 5 stars

Great Service

First time I have ordered from Eclipse and couldn't really hope for a better service. Packaging was really good, they're free delivery service was excellent. Ordered Sunday night and arrived Tuesday.

The bundled bag of haribo was a bit of a bonus too!

December 4, 2016
Unprompted review
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Reply from Eclipse Computers

Welcome to Eclipse and thank you for shopping with us Matthew, glad to hear you received a great service

Regards, Eclipse team

Rated 5 out of 5 stars

Black Friday best price

Found Eclipse had the best price for gaming headset, service good and product arrived in perfect condition and as per email coms. Trusted company, my husband knew Eclipse reputation from old.

December 3, 2016
Unprompted review
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Reply from Eclipse Computers

Thanks you for shopping with us on Black Friday

regards - Eclipse team

Rated 5 out of 5 stars

Top notch service

After extreme difficulty finding a particular model of monitor, I took a gamble and ordered from Eclipse; never come across them before, and I don't usually order from unknown sources, but a quick call later and they assured me that they could get me what I wanted.
I placed an order, half expecting I'd be disappointed, but was I ever wrong. Five days from the date of order, and here I am with exactly what I wanted (I suspect it would have been even quicker had I not ordered at a weekend!). As it was a special order item, I was advised it would be three days to get the item, another three to ship.
Well packaged, and reliable service, they kept in touch and let me know precisely when my order was shipped and when to expect delivery, even going to the trouble of sending it next day rather than standard three day delivery.
You, sirs, are on my (very short) list of trusted suppliers! I cannot thank you enough, and I will be ordering from you again.

December 1, 2016
Unprompted review
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Reply from Eclipse Computers

Hi Chas, were glad to be added onto your very short list, thank you for shopping with us and look forward to your returned custom

Regards - Eclipse team

Rated 5 out of 5 stars

Exceptional Customer Service

I ordered an item which I hadn't realised was out of stock, enquired about and cancelled the order via email. Extremely hassle free and excellent response times. While I cancelled my order in this instance, I will happily return to this site in the future. I hope this review gives others peace of mind that cancellations go as smoothly as deliveries. It's hard to get good customer service these days but these guys excel at it, highly recommended.

December 1, 2016
Unprompted review
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Reply from Eclipse Computers

Hi Robert, thank you for the great review regarding our cancellation service

regards - Eclipse team

Rated 5 out of 5 stars

Top notch

Comprehensive range and straight-forward ordering process. The worst problem I faced was some minor confusion over stocking one particular component, but with such responsive customer care, it was swiftly sorted out. Excellent service, would recommend every time, and the machine runs like a dream. Top notch.

November 29, 2016
Unprompted review
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Reply from Eclipse Computers

Thank you for shopping with us & leaving us a fantastic review M.P. Glad to hear that your system is running as it should :-)

regards - Eclipse Team

Rated 5 out of 5 stars

Really good

trust worthy

November 25, 2016
Unprompted review
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Reply from Eclipse Computers

Dear customer, thank you for the 5* review

Regards - Eclipse team

Rated 5 out of 5 stars

Excellent

Excellent service very fast dispatch highly recommended five stars * * * * *. thanks

November 20, 2016
Unprompted review
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Reply from Eclipse Computers

Dear customer, thank you for shopping with us & leaving a 5* review

Regards - Eclipse team

Rated 5 out of 5 stars

Purchase

Excellent service

November 20, 2016
Unprompted review
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Reply from Eclipse Computers

Thank you for shopping with us Steve

Rated 5 out of 5 stars

Excellent service

Quick delivery at a great price. Would recommend

November 16, 2016
Unprompted review
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Reply from Eclipse Computers

Thank you for shopping with Eclipse Computers James

regards - Eclipse team

Rated 5 out of 5 stars

My goto computer company

Brilliant on everything - price, packaging speed of delivery and advice.

November 13, 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Thank you for shopping with Eclipse Paul :-)

Regards - Eclipse team

Rated 5 out of 5 stars

Great service

Great Service, goods arrived promptly and well packed.
The Func Mouse was excellent, and I'll be getting another
Thanks

November 12, 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Thank you for shopping with Eclipse and we look forward to your returned custom

regards - Eclipse team

Rated 4 out of 5 stars

Second PC

Hi,

This is my second PC after many years from this company.
Did not expect to be let down - yet they redeemed themselves by offering alternative parts.

Let's see how the system performs!

November 8, 2016
Unprompted review
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Reply from Eclipse Computers

Hope the system performs as expected thank you for purchasing your systems from Eclipse

Regards - Eclipse team

Rated 5 out of 5 stars

It was excellent

November 3, 2016
Unprompted review
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Reply from Eclipse Computers

Thank you for shopping with Eclipse Walter and thanks again for leaving us a fantastic review

regards - Eclipse team

Rated 5 out of 5 stars

computer case

bought ITX computer case delivery was very quick, it arrived very well packed with no damage. Got it for a really good price. Would buy from again.

November 1, 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Hi Barry thank you for purchasing your new case from Eclipse and look forward to your returned custom

Regards - Eclipse Team

Rated 5 out of 5 stars

Excellent

Great choice of products, fast service and competitive prices. I recommend Eclipse to anyone who needs quality PC components.

October 28, 2016
Unprompted review
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Reply from Eclipse Computers

Hi Pawel thank you for shopping with Eclipse Computers and recommending us so highly

regards - Eclipse team

Rated 5 out of 5 stars

All ok.

Plus ..Free jelly babies!

October 23, 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Glad you enjoyed the free sweets Lee thank you for shopping with Eclipse

regards - Eclipse Team

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