Eclipse Computers Reviews 332

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Completely agree with all the negative reviews . People who are happy clearly haven't opened up their computers to see they've just put whatever the hell they want in there without your permission. S... See more

Rated 5 out of 5 stars

So I suggested a website improvement for their revamped website (mobile phone site didnt have sort by price). And to my surprise they chose my suggestion and 2 other peoples to improve their site. Whi... See more

Company replied

Rated 5 out of 5 stars

I ordered an item which I hadn't realised was out of stock, enquired about and cancelled the order via email. Extremely hassle free and excellent response times. While I cancelled my order in this ins... See more

Company replied

Rated 5 out of 5 stars

I bought my entire gaming pc from here, case, GPU the lot. They were helpful and also told me about any configuration problems i might have, trying to add FM2 chips to AM3+ boards (Dodged a bullet t... See more

Company replied

Company details

  1. Computer and Accessories Store
  2. Computer Store
  3. Software Company

About Eclipse Computers

Information provided by various external sources

The leading independent Computer hardware distributor in the UK.

We stock a wide range of Computer Hardware at our large showroom in Coventry where our friendly and helpful staff can help you choose the right components. These can be used to upgrade your existing PC or build a whole new one. If you don't fancy doing it yourself our highly trained technicians are always on hand to do the upgrades or builds for you, which in the last year alone have won 20 awards for outstanding systems.

With over 15 year of experience in the market Eclipse computers now also specialize in Laptop repairs and upgrades.

Our fully comprehensive website is also available for those who are not local and we are able to ship orders anywhere within the EU.

we also run competitions and update you on the latest news via our social media channels so make sure to check them out and drop us a like or follow :- https://twitter.com/EclipseComputer - @EclipseComputer https://www.facebook.com/eclipse.computers.co.uk/


Contact info

3.8

Great

TrustScore 4 out of 5

332 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Delivered on time

October 14, 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Dear customer, thank you for shopping with Eclipse :-)

Rated 5 out of 5 stars

ONE of a FEW

Eclipse Computers are one of a few companies that really do offer what you need in so many ways.I do recommend them to all.
Keep doing the deals.

October 13, 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Thank you for the kind words Dave, we will keep trying our best to offer great deals and customer service

regards - Eclipse Team

Rated 5 out of 5 stars

Excellent product and service

I ordered a Func mouse which was heavily discounted, paid for standard £3.00 shipping (royal mail 2nd class) as I wasn't in a rush for it. Quite surprised when it turned up the very next day! They even put a small packet of haribo in the box :)

The mouse is great and was exactly as described.

Great service!

October 13, 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Hey Umar glad you like the mouse you purchased we always stride to delivery the best possible service for our customers and glad you enjoyed the free haribo sweets we ship out with all online orders

Regards - Tom

Rated 5 out of 5 stars

Nice and quiet

Intel fan. Does exactly what is says on the tin. Light weight and quiet! Thanks

October 6, 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Good to hear that you're having a good experience with the cooler you purchased, thank you for shopping with Eclipse Ben :)

Regards - Eclipse Team

Rated 5 out of 5 stars

Can recommend

Well designed Web Site. Reasonable prices. Quick and courteous delivery.

October 6, 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Glad you like the new website we've only just gone live this year so getting some feedback regarding it is much appreciated. Thank you for shopping with Eclipse John :)

Regards - Eclipse Team

Rated 5 out of 5 stars

Fast service

Great offer on the RGB Cooler Master keyboard and mouse. Fast delivery

October 5, 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Hi Alan, Thank you for shopping with Eclipse and leaving us a great review :)

Kind regards - Eclipse Team

Rated 5 out of 5 stars

Arrived on time

Arrived on time as promised, they keep you informed of what is happening, which is important. Will be sorting all stuff out on Tuesday 4th October, so hope all is working.

October 3, 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Hey Ron, hope all your orders are working fine thank you for taking some time to leave us a fantastic review & thank you for shopping with Eclipse Computers

Regards - Eclipse Team

Rated 5 out of 5 stars

Exactly as expected; very good.

Delivered ontime-very exact time and arrived as stated, very good delivery service. The good ordered were gifts and I have been informed the products I ordered were 'epic', so very pleased. Will use again in the future.

October 1, 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Thank you for shopping with Eclipse Computers Elly look forward to seeing you again soon
Regards - Eclipse team

Rated 5 out of 5 stars

Service

Order placed and delivered in 2days. Parcelled securely.
Many thanks.

September 27, 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Thank you for shopping with Eclipse Computers Robert and taking the time to leave us a review :)

Regards - Eclipse Team

Rated 5 out of 5 stars

Feedback

Good service

September 21, 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Dear Customer, thank you for the great review & for shopping with us

Rated 5 out of 5 stars

trust seller

trust seller , i received all items safe and fast. i would buy again from you !

September 20, 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Thank you for shopping with Eclipse Computers Denis :)

Rated 5 out of 5 stars

Great service, informed staff.

Second time I have made a (largish) purchase from Eclipse. The first was when I specced up a system (about 2 years ago) and they built it for me. More recently getting a GFX card upgrade and second monitor for the same system. The system has worked perfectly through that time, I just wanted a bit of an upgrade on it!

I live locally to the store so it's great to actually be able to go in chat through what I want and nothing seems to be too much trouble for them, the staff know their stuff and are more than happy to spend as much time it takes to get you what you are looking for.

Would definately recommend!

September 17, 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Hi Steve, thank you for shopping with Eclipse Computers over the past couple of years, were glad to hear you have received a good service we do really appreciate your 5* detailed review and hope to see you again soon :)

Regards - Eclipse Team

Rated 5 out of 5 stars

Always helpful and reliable

The customer service is amazing, I would highly recommend.
Short and sweet.

September 17, 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Thank you for Shopping with Eclipse and leaving us a great review :)

Rated 5 out of 5 stars

Thank you lee

Thank you Lee for your help with my teething problems always goes the extra mile to sort my issues out , his customer service is second to none ali

September 15, 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Hi Alistair thank you for shopping with Eclipse Computers, we will have to spoil Lee for giving you such an outstanding service ;)

Rated 5 out of 5 stars

Amazing!!!!

Amazing customer service! So happy with my purchase!
This was my first purchase so I had Alot of questions and everyone was very helpful and happy to answer any questions I had!
Brilliant delivery time!
Will be recommending!

Thanks so much!

September 15, 2016
Unprompted review
Rated 5 out of 5 stars

Quick and good value

I was very happy with a recent purchase from eclipse. Prompt delivery of well packed items, and good value

My only tiny problem was with switching between billing address and delivery address when checking out. I ended up with the parcel shipping to a blend of both, and chose to collect from DPD instead. But that process went well, so overall no complaints

Thanks Eclipse

September 14, 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Hey Alister, thank you for your detailed review of our services & thank you for shopping with Eclipse Computers

regards - Eclipse Team

Rated 5 out of 5 stars

Great service

Good customer service, next day delivery at reasonable cost and parts at competitive prices would and will recommend happy customer

September 11, 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Hi Adam thank you for shopping with Eclipse Computers and taking the time to leave us a great review :)

Rated 5 out of 5 stars

Goods came next day; best price I could find

My transaction went well. The goods arrived within 24 hours of them being ordered. The price was the best I could find and they sent a VAT invoice without me having to chase.

September 6, 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Hey Opie Oils, thank you for shopping with Eclipse Computers and leaving us this fantastic review, were glad you enjoyed our service and found are pricing competitive best of luck with the business

regards - Eclipse Team

Rated 5 out of 5 stars

information

was helpful with information of products, and was good at getting back to customers with the emails.very trustful. thanks

September 6, 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Dear Customer, thank you for shopping with Eclipse Computers, I'm glad to hear the sales team has been responsive to your emails to assist you with products

regards - Eclipse Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look